Timely Property Management

Timely Property Management has managed our Napa property since we purchased it two years ago. We have been very pleased with their services! They take initiative when attention is needed and represent our best interests wether dealing with tenants or service providers. We live too far away to take care of the property ourselves, but with Timely we never have to worry. Timely lives up to its name!

Timely managed my Santa Rosa property for over 15 years. They did a good job of renting it out, over those years only 2 different tenants. They were also «timely» in securing any needed repairs at a reasonable price, in that regard I would recommend them. I was particularly impressed by John Neri and would recommend him. That said, I was not impressed by their monitoring the condition of the property. After the first tenant moved out (after many years) the property required extensive repairs because of deferred maintenance. I would have preferred to make repairs as they were needed. When my second tenant moved out (and I had sold the property) Timely did not get all the keys returned to me, e.g. the pool keys. They were also unresponsive to my written request. In summary, John is good, and Lisa in the office is helpful but it’s not a complete package.

They were always right on top of fixing things for us. They were always very nice on the phone, too.

WOW! I wish I could give six stars.

My wife and I just bought our second house and are renting out our first home. We are new to the process and were a little bit intimidated by the prospect of having tenants in the house we have spent so much time and money on fixing up over the years…
The process was very smooth and seamless. We worked with John, Greg and Oscar in the office. Each one of them were fantastic. Everyone knew exactly what was going on with my property and kept me updated throughout the tenant placement process. We signed a lease today with a wonderful young family with great credit and references. We could not be happier with the process.
Thank you Timely crew!

If there is a better management company out there it still couldn’t compare. Professional to the MAX, as an owner, we found them to be timely, as the name implies, courteous, helpful, and always willing to dive in and take on a situation,
whatever it entailed. We have owned many properties over the years, and in my
opinion, John and Oscar are a great team.