I don’t typically handle ordering prints, I frankly hate it, so I am happy to leave that responsibility to others since I always disliked working with ARC. DrafTech are ten times better and I like working with them because I can trust that they have integrity in their work to get the job done right. They catch me on my mistakes! I can always expect a phone call from them to clarify an order if there are questions. My project is pretty crazy so I am always emailing them for large print orders. They are very accommodating to our project schedules and work best they can to meet our crazy deadlines. I don’t even regularly work in the area but I’ll make a point to get prints there when I am around because I know it will get done the first time and frankly way less expensive than other firms. Plus, free delivery! Where do you get that these days? I recommend them whenever I can. I wish we had them in San Francisco…