I would highly recommend this place to anyone with problems before going to best buy or something like that. He could have easily charged my 120 because thats what I came in prepared to pay, but he was honest with me and I ended up only having a minor issue that costed 40 to fix. He also got it back to me the very next morning. All in all a super honest guy, nice, and is 1000% better than going to a big box store.
Gene B.
Classificação do local: 5 Santa Rosa, CA
I have twice called on the services of Computers and More. Oran, the tech who has assisted me on both occasions has been amazingly efficient and patient. On the occasion of my most recent need, in an early-morning phone call, I explained the issue with which I needed assistance. Oran suggested that I come in early afternoon that same day. When I arrived, Oran had searched the problem online, had a printout of the best path to a solution, and within a short time thereafter, had cured the issue. He has always billed very fairly for his time. And I’ve left the store, always feeling properly served. I have found and now recommend Computers and More as the«go-to» place for competent, friendly service at a reasonable cost.
Chloe H.
Classificação do local: 5 Santa Rosa, CA
Oran and Tim are great! I have popped in several times with questions and issues with my Webcam microphone. I am currently writing this review while Orin is adding code to lock my mic volume on 100% Woohoo! Thanks guys!
Catherine M.
Classificação do local: 5 Santa Rosa, CA
I love these guys! I’m trying to keep an old computer going and this place has given me all that I could ask for in terms of good service, good work, good advice, and fast turn-around. I find them dependable, experienced, and friendly. I can’t rate them highly enough for the help they’re provided over the past year. I’m glad to have found them! Its very nice to find a business that is so reliable and trustworthy.
Felicia M.
Classificação do local: 5 Santa Rosa, CA
Fast, reliable, detailed service. Any questions we had were quickly and clearly answered. No «jargon» issues. We take all our computers here when they have problems!!! GREATJOBGUYS! We appreciate it!
Richard s.
Classificação do local: 4 Santa Rosa, CA
my name is richard. i have a dell computer that recently had a virus. i opend a link that i thought was from a fellow hot wheels collector. the link was a virus sent from an unknown source. i took my computer to computers and more and asked them to remove it and tune up the computer. after getting a quote to fix –er– up, i said ok. Luther was to be the technician to fix my problem. he did a great job in removing the virus. however when doing so, he removed a few programs that were not intended to be removed. i called them that night. the store was closed and i left a message with dispare in my tone of voice. the owner called me back that same night and assured me that they would restore my lost programs at no charge. i made an appointment with luther to take it back in so we both could be there when he restored the programs. he had me all back to normal in no time at all. thank you Luther and thank you Computers and more.
Jem D.
Classificação do local: 1 Ukiah, CA
I called to ask a few questions about my computer screen that had gone black, like the light was out on the screen. They told me to bring it down and so i did. When i went in they told me that they couldn’t tell me anything about what may or may not have been going on with my computer screen and that the computer tech was out to lunch. The man suggested i leave my computer, and told me it would cost $ 89 to diagnose. I said«ok, but when your guy gets back will you please have him call me before he does any work on my computer?» I said, «I don’t want a diagnosis!» I wanted to just ask a few questions about what kinds of things may be the problem. i knew there could be only so many reasons why my screen was black. I didn’t receive a call for several days and i was told what was wrong with it and asked to pick it up if i didn’t want them to fix it. When i went back to pick it up he tried to charge $ 89! They refused me my computer even after i complained about them ignoring my request!