Cokas Diko Home Furnishings

I am soooo happy with our new couch! One of their designers Bridget came to our home and measured the space and helped me pick out the style and fabric for the custom sectional. I appreciate that they use a US based manufacturer that doesn’t use flame retardants. After about two months our gorgeous new couch was hand delivered along with Bridget to make sure everything was in its place. It’s down filled so you sink right into it– I just want to lay in it all day! I can’t say enough about the excellent customer service here.

Our family purchased a dining set from the CD warehouse in December 2013. After a couple weeks of use, the back legs on two chairs broke. We called the warehouse and were told to bring the broken chairs and others with loose hinges in for repair. Since we had to leave the country for a few months, CD held the repaired chairs for us until our return. When we returned in June, we were sad to see a fairly wide crack on the table top that had developed during our absence. We called CD and were offered the option of coming back to the warehouse to pick out another dining set at a comparable price. We did and have been very happy with the replacement set. I wish I remember the name of the very kind woman who worked with us via phone and email (Stephanie?).
We also purchased a coffee table from the warehouse that turned out to be too large for our space. CD allowed us to exchange it for a smaller coffee table that we found in their showroom on 4^th Street.
Overall, great customer service!

I had a fabulous experience with Ramon and his crew. Very accommodating and helpful. Lots of lovely, unusual pieces from all over the globe as well as custom pieces. LOVE how my purchases have transformed my home!

I just love this store. Very helpful with exchanges.

1) We were NEVER notified of a back ordered fabric until it was late. We signed an agreement for an 8 – 10 week delivery timeframe which was supposed to be «Normal.»
2) Very important — A discount on this sectional was NOT offered in lieu of an agreement for a late delivery (we asked you for one in good faith on the day before it was actually delivered. You, yourself said no.) Actually, you tried to bully us into paying the remaining amount owed in advance of us knowing for fact the sectional was ready to be delivered. At this point we knew what type of business ethics were being practiced and we took a position to protect ourselves. Our original review discusses this fiasco. * At the time of purchase, we brought to light a different vendor selling the same sectional for MUCH less and your counteroffer was a 10% discount. We try to shop locally when we can so we accepted your offer — this had nothing to do with accepting a late delivery, back ordered fabric or anything out of the ordinary.
3) LOANER Sectional? Never offered.
4) Remodel? No. Not in the least.
5) We asked for the sectional to be held? — Never. We did not.
We as the purchasers did not work with Patrick directly so it is probable the information shared between the sales associate we bought from, the store manager and Patrick was misrepresented once Patrick was informed of the issue (s). To us this is just another reason to unfortunately not shop here again.

Beautiful furniture, lackluster service. I frequented Cokas Diko during their moving sale to buy a dining room table and some chairs and excitedly anticipated their delivery. However, once the table and 2 host/​hostess chairs were delivered I noticed one of the chairs was missing the foot rests underneath the chair. Did it happen during delivery or not? Who knows, furthermore, who cares? I contacted CD and the woman who answered and listened to my quandary immediately said «Final sale, no returns!». Okay, first off I don’t want to return them, I like them, I’m just looking to see if maybe the foot rest pieces are hanging around so we can fix them? Needless to say she was unhelpful at best.
This experience really bothered me because I don’t and wouldn’t treat a customer this way so I called back and spoke with a much nicer woman again without much return. After waiting for a call back for a few days I was advised to take the chairs to a furniture restoration expert. Really? I just bought them. I realize they were on sale and thank goodness they were otherwise this would be a much different situation however, I would think after someone spends upwards of 2k at your store that you would have a bit more to offer. Needless to say, we will not be shopping here anymore. Pity too, their stuff is quite lovely.

I had an amazing customer experience while visiting Cokas Diko at their Petaluma location. Specifically, their store manager, Alejandra was very helpful.
Great selection.
I also inquired about Cokas Diko donating an item to a fundraiser of ours and she was incredibly prompt and generous in her reply. I have the overall impression that this is a very community oriented business.

Great styles and options. The employees are all very nice, and the owners are really accommodating and generous. Tip: if you really like something but not the price, ask for a discount. I’ve heard sometimes they’re willing to budge on the price if they’ve recently run an online sale or are getting ready to…

I bought a dining room table and a coffee table from Cokas Diko. They were stored for about a week in the warehouse before being delivered because I was moving into a new place. When the tables were finally delivered, two of the legs on the coffee table were cracked as if the table was stored on its side. I asked the driver to put it back on the truck as I did not want to accept a broken table. He called his boss (the owner of Cokas Diko) who refused to let him put it back on the truck! I spoke to the owner myself who insisted that he and his employees never store tables on their sides and therefore he would not refund my money. I asked for store credit and he agreed but only in exchange for a coffee table, nothing else. It turned out that all the coffee tables he had at the time were cheaper and not anything I wanted so I am stuck with the broken coffee table. I should have taken him to small claims court but I had just had a death in the family and didn’t have the energy to fight. My advice — don’t shop here. The owner cares nothing about making his customers happy. He is only interested in taking their money!

Home décor & beautiful furniture. Nothing here is run of the mill or department/​chain store stuff. Staff could be a tiny bit friendlier. We have purchased from the 4^th street store & the warehouse west of the 101. Great stuff, sometimes some good deals.

Some unusual and one of a kind pieces mixed in with heavier dark Spanish furnishings. Interesting lamps, fabrics, painted & glazed pottery and outdoor furnishings. Photos say it better. I’ve attached a few.

I have always loved this store until I had a product defect issue. 6 months after I purchased my 3000.00 sofas they started to fail. I contacted the owner and he agreed to take care of it. He then dodged my calls, avoided me and ran me around for long enough for the warrantee to run out! After two years of chasing him down he made a deal with me for half the value of the original purchase. Five more months went by with him promising that the new item was coming i stop in the store to check in and it’s there. Finally got one piece that was part of the negotiation and he decided not to keep his word on the balance. Typical of him! Run!!! The owner of this store is unethical and can’t be trusted. I will never buy anything from Cokos Diko again!!! Warrantees are not honored at this store, just avoided!!!

Purchased Christmas presents here for my wife. Helpful service and giftwrap and made me look good! Good selection of items and friendly, but not intrusive, service.

This is that eclectic furniture store you’ve been looking all around town for because here their staff «gets» the ideas you have about decorating your space. Their furniture and pieces are unlike Crate and Barrel, they are much better and with pricing that is hands down scrumptious.
I wish I lived locally, I would have walked out of here with a bunch of stuff when I visited. How about you stop by and if you do, take a photo or two of what you got. Let me know how much you loved this shop.

Home décor items that are a little different than the mainstream stuff at the BIG BOX stores. Style accent is on southern Europe knick-​knacks. Lots of Provence, Spanish, Italian style accessories. Mostly made in China so prices are reasonable. Sales persons are always fun & helpful.
Cokas-​Diko also has a store in Windsor & Petaluma. There’s also the Santa Rosa warehouse on Airway drive, near Piner rd. Ask about the 2X per year warehouse sales. Serious discounts offered then.

This is my favorite place to go window shopping. Great furnishings and trinkets. My wife and I have decorated our home in the rustic mexican style and it’s hard to find good furniture at a decent price. I’ve got some great pieces from Cokas-​Diko!

I love shopping here it has some fabulous stuff! If you need gifts for friends or family drop in and see what they have. People love most anything from here and they are well priced! Swing in sometime on a lazy Sunday afternoon with a friends or family and have some fun finding all that you did not know you wanted!