Bedrosians Tile and Stone

Have been to Bedrosian’s a few times for tile. They have an amazing showroom with many options. Will continue to use them in the future.

I’m so glad we found Bedrosians. We had three bathrooms that were falling apart and it was time to remodel. After driving to about seven tile shops we came across Bedrosians and we knew instantly that we would find something there. Their show room is huge and they have sample boards with the tile grouted together so you get a better idea of what more than one piece would look like. The customer service was amazing, very friendly and helpful. Beau helped us out for the first bathroom and he chose a couple extra sample pieces for us to look at that we actually ended up buying from! When it came time for our master bath Jesse really took the time to help us coordinate colors and different accents to go with the marble we picked. She was very friendly, helpful and took the time to help me when I would be in there for hours making decisions, lol (thanks Jesse!) she really went above and beyond. And I can’t forget Sheila who taught me to own whatever I picked (really gave me confidence) considering this is my first time remodeling bathrooms. You guys are awesome and I might tile my whole house so I can come and visit, lol!

We had a great experience at Bedrosians getting the tile we needed for our Kitchen project. They had a large selection and competitive prices. Melanie provided great information on their products and provided us with a quote on that same day. We will definitely go back for future projects.

Great showroom and service. started off a bit slow, but I left with great design advice, a plan and quote…

I am so glad that I found Bedrosian!
I looked for tile at Home Depot, Lowe’s, and Freidman’s, and couldn’t find anything to compliment my already installed tile floors. After 5 min in Bedrosian’s, I found 3 different tiles that would work and settled on the perfect one.
Melanie helped me with my order, and was not only professional, but also very enjoyable to talk to, both in person and on the phone.
I will definitely be using Bedrosian’s, and Melanie, for my next tile project. Thank you!

good selection, some are reasonably priced. they will not take back any tile so do not over buy! better to buy from home depot. the workers are a strange group. I could not wait to get out of there.

I contacted Bedrosians with some questions about various products and received incredible customer service. Not only did Beau answer all of my questions, but he was also very proactive in volunteering a wealth of additional information to help me understand my options. Based on my own personal experience, I highly recommend them.

Came in here twice looking for tile for our bathroom floor and the floor of our new shower. The first time, they didn’t have what we were looking for, but we found something else that we liked as an alternative. We took some photos and kept it in mind. Yesterday we went back to look at it again, having pretty much given up on our original idea. This time we laid the samples on the table and the saleswoman came over to us and within 30 seconds of talking to us, told us that all of the samples we picked out wouldn’t work for a bathroom floor. Ugh! I wish she had told us that the first time we were in when we told her what we were doing and looking for and she saw us pondering in this particular section of tile. Now we’re back to square one.
They have a nice showroom and nice selection of tile, but you have to be very proactive about getting help. Make sure you ask all the questions you can think of, because they may not ask you and you might end up with a surprise dead end like we did. I’m bummed. Back to the drawing board!

I am an interior designer who has been working with Bedrosian’s for over 12 years. Their staff is always friendly and knowledgeable about their products and they are always willing go above and beyond to help their clients! They have a great selection and fantastic prices. Check out their new beautiful showroom in Santa Rosa. It is a real treat!

This will be my first review on Unilocal and it is written in part because I thought I should warn the general public about the way I feel I was duped from Bedrosians tile n stone in Santa Rosa Ca. Bedrosians does have a very nice showroom but one thing you must understand is what you see may not be what you get. I ordered their marble 12×24 in tile and was told it was natural stone so the color could be somewhat different and there could be marble veins in the product and that was part of the beauty of natural stone. Upon receiving my tile I noticed a lot of the pieces looked as if they were cracked and glued back together, not to mention there were chips in the corners of my tile ands scratches throughout. I called and told them I wasn’t happy with this tile and it looked nothing like what was on their display. I told them there was only about 50
% of the tile that I would consider even passable. I was told since this is a natural product the imperfections were part of the character of the product and that there was nothing they could or would do about it. I called back and asked to speak to someone else and they told me that I could purchase the next higher quality of the marble and they would give me it for the same price as the tile I had but they would not take back the inferior pieces I already had. They told me that before the tile was sent out is was inspected by 3 or 4 different people that had to ok it before it went out. I told them I thought these people must be sleeping on the job because I could not think of any normal person that would think that tile that looked like this for around 20 bucks a tile would be satisfactory enough to end up on any project in any reasonable persons house and that if they are allowing tile like this to go through they should be fired. My first problem with this is the fact that they would not take back this inferior product. My second problem with this is the fact that they never told me there was a higher quality product I could buy which I would have gladly bought it if I was told. The 3^rd problem I have is the quality looks nothing like what was on their display. Unfortunately I gave up and used the less than half the amount of passable tiles for the smaller project as my intention was using it for a bathroom floor and then a fireplace area. I had to eat about $ 400 of bad tile while Bedrosians got to make their profit. I am a little late posting this but every time I walk into the bathroom and see this terrible quality tile I always think about how Bedrosians tile would not help at all and just looked at it as it was not their problem. Due to the amount of extremely bad inferior tile I was not able to even start my fireplace area so it still sits unfinished. I hope by writing this I can save someone else a lot of money and a big let down by making them think twice before dealing with this company that has non existent customer service and doesn’t stand behind their product. I will never shop here again and I am glad Unilocal exists so I can be heard.

Rude! Went in today looking for white subway tile. Thought I’d see what is available in the medium priced basic white that is higher quality than big box stores. Nice lady offered her help but must be new so she asked other gal at front desk. All downhill from there. No they don’t carry white subway tile — but they may be able to order it —– and no there is not a book I can see. They obviously don’t need the business. I’ll be going to Dennett for all the tile for my remodel. If I could give less than 1 star I would.

RUDE!!! We had to match tile due to a fire at our home, so my husband walked in with a sample to see if they had a match. The lady barely looked at it & snapped at him saying they don’t have it or anything that would match then turned around & walked back to her desk. What happened to common courtesy to a potential customer? We decided that if we could not match that we would pick new tile, guess business is so good that they don’t need new customers.

Fantastic customer service! Great pricing too! Right as we walked in we were treated with open arms. They have a great selection and many different options for any project. Be sure to check out their clearance section out the side door. Great for saving even more pennies if you need to. Delivery of our ordered tile was within 4 days as well.

Wow, customer service deluxe. Melinda is wonderful and so fun. :) They have lots to choose from and a lot of specialty tile accents.