Manager Henry is easy to talk to and more forthcoming with information than the other Sprint Store on Santa Rosa Ave. I took up his time asking lots of question about their services, coverage, prices and overall expectations. I signed up to test the Sprint network. End of the day I brought the phone back and he gave me ZERO problems. Best part was, he already knew I would need to cancel that same day as I wasn’t completely ready to convert(need to go over data with the wife). Better service than I received from SR Ave and another location in Marin. I will be switching over to Sprint once I finish this month at T-Mobile. Network wise I didn’t notice any differences between the two. But, it was the specifically awesome service Henry committed to me while I was there. Had my two kids with me the whole time both times too and he wasn’t bothered either… and that meant a lot!