Arco

Awesome service! Great new fish sandwich, something you wouldn’t expect at a gas station. Great place with great people working and awesome cheap gas prices always!
There are new owners and they seem to actually care about the customers

Stay away, they are stealing money from people. I went in and gave them a $ 20 for gas, pump stopped at $ 10 I went in to find out why and he rudely lied Saying I only gave him a $ 10. I just had gone to atm and only had $ 20s Even the other employee seem unsurprised. Looks like they are running a scam. Avoid unless you want to pay double for gas…

What a great bunch of people Always laughing make the people feel at home this people are some of the best at what they do for customer service

Doesn’t accept credit cards.
Fee for using debit card.
You have to walk to a pay station away from the pump.
You have to hold the lever the whole time to pump gas.
And walk back to the pay station to get your receipt.
Gas is cheap though — $ 2.219 as of 1÷21÷15.

This particular Arco station usually has the lowest prices in town — almost always in a tie with Costco. We use the Gasbuddy app on our Smartphone to check before stopping in for gas.
It’s sometimes crowded, but often you can go in and pull right up to a pump.
The big minuses are the pump nozzles have the «fillup» levers removed so you have to hold the nozzle while filling. Also, as is true of all Arco stations, They only take cash or debit card (and they charge a fee to use a debit card).
I’ve never had any problem with any of the employees, they seem like reasonably nice folks. I generally put money in their payment Kiosk and only have to go inside to get change if I miscalculate how much gas I needed. I sometimes underfill to get in and out quicker.

arco and costco has signs stating their gas are «top Tier» meaning additives are added to fight engine buildup gunk.
saturday was 2.69 regular so i got some gas here.
no lines early in the afternoon.
cash only.

Gas today is 7cents lower than other nearby stations. Only lower price is Costco.
Station is crowded @ 5pm as i write this. Just about impossible to enter or exit. Gridlock.
Go down the street 300 yards to the USA station. Almost same price, less traffic snarl.

The prices are no longer the lowest in SR.
You can usually get a better price at Flyers, or Safeway, or Tower, or the new Valero at Hwy 12 & Melita, or sometimes Rotten Robbie.
This is a British Petroleum franchise owned by a guy from India or Pakistan. These people have no respect for their customers.
(BP thinks «customer service» means shelling out millions for ads saying what good neighbors they are, while raping the environment and squeezing us at the pump.)

LOL took a bust for not paying cigarette tax, bet they water down the gas too

Mr. ASAD (OWNER) @ Arco 1010 4^th st. has instructed his employees to post an out of order sign on the public restroom. I asked 1 of the employees the other day when the restroom will be fixed. He stated, «the bathroom is not broken, the sign is up to keep the homeless away»
I went back this morning, the sign still on the door, went into the restroom used it came out and asked for the owner.
The owner Mr. Asad was by the register and I asked him why the sign was on the door when the bathroom is operable, he stated it was broken, I told him what his employees told me about not letting homeless people in to use the bathroom, his retort? «Have a nice day»

None of their gas comes from the Middle East.

Gas is expensive as H. E. double toothpicks (remember saying that? I do)
anyway — by far one of the cheaper gas stations around, and 0.35 cents is not
going to break the bank. People don’t realize that if you go to a place that’s 10 cents cheaper you are saving a dollar to 1.50 — some people will go across town to save a buck fifty — …

Cheapest in town!

While everyone has their little gripes about this place, its plain and simply the lowest price for gas in santa rosa. I find it pleasantly assuming that while someone said that it is BP (which its unfortunate that the spill happen) ARCO is a subsidy of BP
which is based here in Calif. and pull mostly from domestic oil fields (think localish gas) and since I could remember is only cash and debit which gives you the lower prices. Also. They don’t pull their oil out of war torn, middle eastern countries. So to me they are the lesser of both evils…
On a separate note. My grandfather went there today to fill up on gas and put $ 100 down with the cashier. In his older age (81yo), forgot to grab his change which was $ 35. He was on his way back home to redding before he remembered he forgot the change. He called them and they remembered him and put it aside for me to pick up. Thats honesty.
So whether if its the long wait which isnt the gas stations fault, or the fact that they have a sur charge seems moot to me. Ill be coming back for as long as they are here…

if it was possible to give it a 0 stars, i would! AWFUL! LIke everyone said there are a lot of drawbacks but they are cheap. I started stopping on my way to work since the RedBulls were on sale and cheaper than i could find anywhere else. 2 of them tasted disgusting and when i looked at the bottom i noticed that they had expired a month ago! i took them back a couple days later and had the worst customer service ever! the manager said the staff check the expirations constantly so it couldnt be from their store. i pointed to the clerk who helps me every morning and said she sells me redbull in the morning. the manager was like «she cant be expected to remember customers and you couldve bought it somewhere else.» So rude! I told her i would not be back and she shrugged. i mean really, she couldnt exchange 2 drinks that were clearly expired!!!

I don’t spend too much time at gas stations, thus I don’t spend too much time thinking about them. But unfortunately, they’re a necessary evil for those of us who drive.
This Arco isn’t particularly close to me or even on my commute, but every once in awhile, if I’m passing through downtown and low on gas, I’ll go here. Why? Simply put, it’s the best price in town. And even though the layout isn’t great, it’s better than it was before the redesign (however many years ago that was). Just avoid it during busy times, like in the afternoon when everyone is driving home from work.
The new gas pumps though? With the lack of a lock? LAME.

Yes, the gas is cheaper than elsewhere in town, but the savings are effectively erased with a $.45 surcharge for using your debit card. Credit card? Not permitted. I grudgingly paid the fee, since I was already at the pump. Also, they’ve installed a new pump system that requires you to go to a central island to pay with your credit before going back to pump. The new pumps don’t have the lock-​open lever either, so you have to stand there and hold the pump instead of cleaning the windows during that time, etc. After pumping gas, I went inside to make a purchase. Again, a $.45 fee for debit card, with no credit cards permitted.
ARCO is BP, in case anyone wasn’t aware of that. They wrecked the Gulf. They have dishonest fees. I won’t be going to this gas station again.

If I could give a «zero» star to this place I would. I went in to get gas. I put $ 20 into the automatic payment machine out on the island. It took my money but didn’t register it at the pump. I went inside to tell the clerk. The female clerk told me that since it didn’t show on her inside register that I had NOT put money in the machine. I told her to check out the video feed and she would see that I had. I was being polite. She told me that I had not put any «puto» money in the machine (look it up in a Spanish/​English translator on the internet). That is not a word to use with a customer. Her male counterpart reprimanded her in Spanish but she continued to glare at me. I will never go there again even if I have to pay a little more at a different station.
By the way… I did find another station that charges the same prices (as long as you pay with cash) as this place. It is the 76 Station about a block east of the Arco and on the opposite side of the street. The 76 is now my regular service station. And guess what… the 76 is a real service station! They have a lube bay and mechanics on duty all the time. Hey Arco… thanks for being so rude… you helped me find a better place!

I’m not a fan. It’s true that their gas prices are consistently lower than elsewhere but that’s only if you are willing to pay in cash. There is a $.35 fee on all debit card transactions if you want to pay at the pump and they don’t take credit cards at all (annoying to me because I often charge a company card for my gas). Arco is the only gas station I know of that has these anti-​plastic policies. If anything, places should charge a fee for people who pay in cash, thereby using employee time. I know that banks charge them something for the card readers but come on, $.35 each?
Inside the store, the beer and cigarettes are way overpriced and the selection of beer is dismal. This is to be expected at a gas station convenience store I suppose. Oh yeah, expect to pay another $.35 every time you grab something inside too.

Consistently the cheapest gas in central Santa Rosa. Unfortunately, their location on a busy corner, and strange layout makes getting gas here an adventure. Which can be fun, or not so fun. Like when an old lady backs into you, causes no damage to either vehicle, yet insists on calling the cops. ON HERSELF.
Don’t try to buy cigarettes here without a California ID. I have, and as bald as I am (going), I got nothing. Also, the bathrooms have been quite clean the two times I have abused them.