Angel Motors

Buyer beware! Bought a car here last year after having my previous Volvo totaled. Made a cash offer and Angels employee accepted. With purchase I was promised a car detailing because the inside had some gross spots in it, an extra fob key, to have all the leather seats redyed BC of spotty dying, and to have the AC unit cleaned out. Well apparently Angel was mad at the price I received on the car, he did in fact dye one seat to fix the discoloration but did not live up to any of the other promises. He verbally assaulted me when I asked where my extra key was stating «you’re not getting nothing from me» insulted his employee saying she was just a stupid accountant who didn’t know what she was doing (apparently she was smart enough to run the business while he went on a golfing trip, and she was extremely nice and professional) he had me wait over half an hour while the cabin filter was changed out in my car, which I looked at later because my car had a gross urine aroma to it that still lingers 6 months later, and the filter was NEVER changed out, it was black & filthy. They cleaned the AC unit to remove the filthy aroma and it came back 2 days later… He also kept my car for two days while he was to «detail it» I was provided a loaner car that had holes all over the seats and electrical wiring hanging out all over the car (I presume that was also to punish me for getting «such a good price») when I returned after 2 days to pick up my car literally nothing had been cleaned or done to it and he said he didn’t make any money on the deal so I wasn’t getting nothing else from him. Why even take my car for two days?! I will never refer any one to this business, and if I hear it mentioned I will rant and warn the person who is preparing to go. I’ve never been treated so poorly before, and I didn’t do anything wrong. I presume as the customer that the sales people out on the grounds know how to look up a price in the computer before accepting an offer, and if they don’t I should not be punished for it! A bunch of repair lights came on exactly 2 days after my warranty wore out and my car still smells like piss (literally). I think I was the one ripped off here!

Went in to have my timing belt and serpentine belt and water pump done on my 02 Volvo. I tried to go through everything I wanted done I do allot of research with regards to what I need done. I do a decent amount of work myself. I walked in telling Angel I need my Timing Belt, Serpentine Belt and water pump all my Tensioners and idlers for both belts. I was like this includes everything right my car is coming up on 200k? He was like my price is my price no b.s. I have been in this business since like 1979 before you were born etc. I get the car back he tells me that the car needs a serpentine belt Tensioner because of the Mileage of the car. We had a previous conversation about my car saying I did most of the work myself Belts were more tricky that is why I pay the professionals for this. This is why I said I wanted all the belts and tensioners done for both!!! Because for a 200k service you are staring right at the part when you do this work. They sell them in freaking kits serpentine belt and tensioner in most places. He said you should be able to put in yourself. I told him why would I pay an extra $ 30 for a belt to be replaced I could do myself and not have you replace the Tensioner (the part I felt uncomfortable doing myself) I asked you to do. I brought it back to him he gave me a bunch of crap about using a third party part which he didn’t have before and said was fine. I don’t think Angel is a bad person but like most people who service cars they talk a big game and try act like you are dumb. I went with him because he played the no B.S. no hassle my price is my price game no nonsense, it ended up being that and costing me quite a bit more. I will give him credit for putting on the third party part but it never should have been that situation to begin with.

We bought our second Volvo from Angel in 2006 or so and have him do almost all of the servicing on the cars despite moving an hour and a half away.
He does what he says he’ll do. Doesn’t do like a lot of people and tell you there are unnecessary repairs needed. He’s honest, trustworthy, and the repairs are always done correctly, on time, and with a loan availalbe.
IMO, this is the only place to buy a Volvo!

i have purchased 2 cars from Angel & always had him do all servicing. There is always a loaner car available & flexible payments. I have always felt that Angel is committed to my families safety.
Recently we took a 500 mile trip to LA & found an oil leek issue. I called Angel & he advised me to take it to someone local. We did & were seriously ripped off to the tune of $ 1200 & my vehicle was worse not better, to the point of being completely unsafe. (that mechanic had no integrity) I drove it 500 miles home & took it straight to Angel. He not only completely re did the entire repair job for less than ½ the cost, but took my car to the volvo dealer mechanics to make sure no permenant damage had been done to my car at no extra cost. The enitre time I had a loaner car & had full confidence in Angel. I will buy my next car from him too. we are so grateful.

Made the mistake of buying a Volvo from angels, unfortunately because of the on-​site mechanics you’re lulled into a sense of security that the vehicle is sound. He was asked to fix a broken electric window upon purchase. Instead of giving me the 6 month warranty he knocked me down to 3 months because I wanted my window to work. I’m Pretty sure they must’ve known the head was cracked and the engine was close to death. Had I not had a baby shortly thereafter I wouldn’t be so disgusted by the salesman. I told him I was a couple of months away from my first child being born and needed something safe and in good mechanical order cause baby costs in the coming months were gonna make for a tight budget. Instead of a safe and practical car I had to borrow a car for months from my parents to save enough to buy another car, and instead of enjoying my first few months of being a parent I was stressed all the time distraught about how i was going to make it and stranded at home. Of course because I only had a 3 month warranty I couldn’t do anything about it.

I purchased a car from Angel about a month ago. I got a second opinion from another mechanic and he was impressed with the work that had been done to it. All and all I’ve got a good impression of his business ethics. No one can really guarantee a used vehicle however Angel provided me with a 30 day warranty which is more than you’ll get at most small lots. His specialty is Volvo and only Volvo and for that he knows what he’s talking about. I would recommend him to any prospective car buyer.

Five stars to Angel Motors. I’ve been taking my Volvo to him for a few years now and I only trust him with my car. I’ve had multiple maintenance repairs and tune ups from Angel. Every time I’ve been there, I’ve always had my car back the same day and if not then the next day. He offers a loaner car free of charge and I’ve never been disappointed with his prices. They have always been reasonable and thoroughly explained to me. Not only does he and his staff offer fast, quality, dependable work but they will also replace most light bulbs free of charge! If you own a Volvo in Sonoma County, take it to Angel; he’s been in business for 25 years, knows what he’s doing, and how to treat his customers.

I was very pleased with my service today. Just maintnance stuff for my XC70. Really enjoyed hearing Angels story of how he came from Mexico to the US, and through hard work and a no quitting attitude, he built a successful business, just as his 8 siblings have. I will return :)

Buyer Beware of this «Angel face». I purchased a 2001 Volvo Cross country V70 XC from Angel Motors in October of 2010. The car had 102,000 miles on it Great body and Interior condition for a 10 year old car. Angel was great with the sale of the vehicle, car fax included, I went through all of the service records, the car was very well maintained by the previous owner I took the car for a short test drive. I purchased the vehicle and within 2 days I felt a strange little «bump» when the car shifted in stop and go traffic. I was concerned because with an older car and a limited warranty the transmission could be acting up. Still under warranty I took the car into Angel and stated my concerns, I was assured the problem would be looked at and would be fixed if a problem was found. 24 hours later I was called told to come pick up my care the problem was in the transmission, it took them sometime to diagnosis the issue but $ 1,000.00 part later my car was fixed WRONG, the car continued this process off and on for a few months. One day the cars fuel gauge would not register and the my nephew noticed the car smelled like gas, I took out the car fax to see if there had been any fuel pump issues and low and behold on the car fax which I did not see nor was I told the car had a recall on the fuel pump. I promptly took the car to Angel to find out what was going on, I was advised that they were not able to do the work, I needed to take the car over the Smother European in Santa Rosa (another mistake). After a lot of back and forth with Derek at Smothers refused to fix my car stating the part in my car was the right one and someone just forgot to write it off, Angel sent someone to pick up my car and said he would get it fixed, yes it did get fixed at my expense, but I was assured that the problem was fixed. WRONG, My nephew started driving the car because there were a lot less stop and start and the shift was much less when he drove it, but the check engine light came on so again I promptly took my car in to be looked at, stated the car still shifts rough off and on, the car received a major service at the tune of $ 1,471.00 oil change, and yet another useless part for the transmission. By this time I had to wonder if I was being taken, so I took my car back for a fourth time and spoke to a man named Russell I dropped my car off and stated could you guys please tell me what is wrong with this car take as much time as needed I need some answers. I did not hear from Russell for 2 days and when he called he had some bad news along with struts and brakes, the car needs a NEW TRANSMISSION Estimate $ 7,000.00. I was very upset I feel Angel knew all along this car was in need of a new transmission, went in under his warranty and 4 more times and the problem was ignored, Aamco ran the computer and stated the transmission needs some work but not at $ 7,000.000 so now I am being scammed, there is justice and lesson to be learned Consumers ask for your parts back when they fix things on your car always get a second opinion, and when in doubt contact BAR Bureau of Automotive

Our daughter ‘needed’ a black, 2004 Volvo S40. There was only one in the Bay area and it was sitting on Angel’s lot, so we drove up from Pleasanton.
Price was fair, my expectations on an eight year old car with 140K miles are not too high. We want safe, clean transportation with great mileage (she goes to SDSU.) A couple of cosmetic things? Those go with the car.
We found a major and a minor problem and were worried we’d get the «Sold as is» attitude, but Angel took it back, no problem, gave us a loaner, and fixed both problems in a day. A good used car dealer needs a garage on site so he doesn’t worry about paying for fixes, second I’m glad he only specializes in Volvos.
We’re happy, will seriously consider buying from him again.
BTW: I loved Angel’s backstory… he’s been there since 1972… must be keeping some customers happy.

I completely disagree with the negative reviews. Angel has serviced my original Volvo and sold me two others. They were exactly what was presented, no surprises. When I did have one complaint on the last car. he took care of it at no charge. I think this man has the highest integrity and I would recommend him in a second.