Westside Family Physicians

My wife and I have been seeing Dr. Alpert as our primary physician for 25+ years. Throughout these years he has shepherded us back to good health through health conditions, illness, and injuries. He is an excellent physician and a caring, nonjudgmental individual with whom I am at total ease. He does not rush a visit, and he keeps timely appointments. The reviews on this site ( Unilocal) that claim overcharging and such are just plain absurd. I am not in anyway related to Dr. Alpert, nor do I work for him. My relationship with him is strictly doctor/​patient, however after all these years I do regard him as a family friend. My family and I feel fortunate to be under his care.

A good person or not… i just want to leave a comment about him as a doctor. Very UNPROFESSIONAL. Like the other negative reviews, his office definitely does anything to overcharge the patients. I was definitely over-​medicated as he prescribed me four kinds of meds for one symptom. He also had me come over the next day to see the other doctor for simple thing i can do at home. I asked him why i need to do that, he replies… we just want to see how you are doing. Then yea… another charge… then another med… i complained so many times that i felt dizzy for whole day after taking meds. Dr. ALPERT himself says that it will be better… instead of suggesting less dosage.
when I asked him about certain things to watch out, he says he wouldnt know. He doesn’t warn me anything about disposing the sharp medical material into a special place which i ended up asking someone else. (This too I have asked Dr. Alpert) he gives too many medications not so popular which ends up costing me a lot more so i assume he gets lobbied by pharmaceutical companies?

I am not family, not friends with the Dr or staff. He was referred to me by a patient of his who happens to be my deer friend. I have been wanting to quit smoking for a vary long time, plus it always irritated my friend when I wanted to smoke she didn’t like the smell. She would complain up a storm over me smoking. So after 2 months of listening to her she actually got me to visit Dr. Alpert. The staff was so professional and amazing. I’m very shy I don’t smoke in public and no one really knew I smoked except for great friends and family. I felt awkward walking into a Dr office knowing I smoke. But they didn’t judge. Once taken back I told Dr «I tried quitting this on my own and lasted 3 months and I was miserable!!! I’m here cause I need help!» Of corse he had a solution. He gave me a prescription and explained into detail what it is and how it will help with my addiction. Dr even helped me plan my first week out with cutting back and starting the medication. To be completely honest I had doubt. I’m not a fan of prescriptions, I didn’t want anything I just needed to quit this nasty habit.
Since starting the medication, which I only took the first 3 weeks, I am SMOKER FREE!!! The medication like triggered something in my brain and BAM! I don’t crave a smoke, when I walk by someone smoking I choke, and the smell… god I hope I didn’t smell that! Not to mention my family is so proud of me and my friend you know the one who referred me to Dr Alpert and complained a lot, she is sooooo happy! Seriously I should do a commercial. Anyhow if you need a Dr to really listen and take you seriously when your serious Dr. Alpert is your Dr, look no further.
I can run, and breath, Thank You Dr. Alpert So much, Seriously Thank You!

Dr Alpert has been our family physician for 20 years. He is caring, concerned and spends time with us, as doctors used to do when we were growing up. He never rushes us, and we feel 100% confident in his judgment and advice. We know that our health and well-​being is his top priority!

Professional & Friendly staff.
Dr. Alpert is fantastic. Extremely down to earth, knowledgeable and caring.

I just wanted to share this rating. I have to say everything that a doctor facility should cover, they truly covered with care. Dr. Alpert is super sweet, and definitely goes the extra mile. Thank you!!!

Wow, I’m really surprised that Dr. Alpert has ANY negative reviews at all. The entire staff there is so sweet and accommodating. I was nervous about a breast lump and they saw me that day and made me feel much better. Dr. Alpert is so sweet and kind with children as well– both my kids felt at ease getting flu shots from him.
Not sure what Mr. G is talking about, because Dr. Alpert’s wife’s name (it’s written on the door) is not «Jane S».

I really like Mr. Alpert, he’s always on time for my appt. They don’t keep you waiting long and they get you in and out. It’s unfortunate that the new receptionist is rude and inconsiderate.

Dr. Alpert has been my primary care physician for several years. He seems to be one of the few doctors who really takes the time to listen. He always treats you with patience, kindness, and respect.

Dr. Alpert and the Westside Family people are great. I’ve had a lot of health problems including cancer over the years and they helped me through binds, talked to me on the phone after hours for emergencies, referred me to equally as great places, and answer patiently all my questions. Thanks Dr. Alpert.

Dr. Alpert is a rock star!!! He really cares about his patients and took a lot of time going over my illness and making sure I had the best care. I have a hard time believing Krisitina R’s review because I have been going to him for twenty years, have blown into the same machine and had no such experience, just sayin.

I’ve been going to Dr. Alpert for quite some time now and have always been well taken care of by him. He takes his time to listen to whatever you’ve got going on and diagnoses and treats you quickly. Sometimes if I need to get in and see someone right away and Dr. Alpert is not available, I will see other docs in his office and that is just fine with me. I appreciate being treated right away and not having to run all over town or given impossible future dates.

Bad first impression:
It’s my first visit to a new doctor (Dr. Alpert) and when I got called to the exam room, he didn’t take my weight, my blood pressure or really do any of the basics (first worrying sign). He brought me to the exam room and asked me how I was feeling. I said I had cold sweats, frequent headaches and some kind of nasal infection. He listened to my heart, checked my ears and said I should probably take some Tylenol. I got told to pee in a cup and upon bringing it back found Dr. Alpert in the hallway chatting with a co-​worker. I stood there for about 30 seconds holding my pee (literally) until I had to interrupt their personal conversation to ask where he would like me to place my urine. I got handed some paperwork with scribbles on it to take to the lab and an X-​ray request form. At the lab they couldn’t read his writing and had to call to ask what he wanted. And, after making an appointment, driving and waiting to get my X-​rays, it was discovered that Dr. Alpert forgot to write down what kind of X-​ray he wanted taken. They called the office but Dr. Alpert was gone for the day at 4pm and to have the doctor paged was an additional fee. Like I said in the beginning, this is just one visit, but it did make a bad impression.
Lastly, while in the waiting room I noticed that Dr. Alpert was offering a whole line of cosmetic services. A General Practitioner offering a full line of cosmetic services… kinda makes me wonder if these days his heart is in medicine or in money.
That’s my two bits. Take it for what it’s worth.
If the second visit is better — I’ll let you know!

This is less a review of Dr. Alpert than it is of the people that work in/​for his office. Short version of this story: I wound up with $ 350 in bills for office visits and for breathing into a machine a couple of times. Even though I asked IN THE OFFICE EACH TIME if I was going to owe anything. I was told that everything was settled, but was subsequently sent bills totaling about $ 350. When I called to ask what all the charges were for, I said I was never told that I would owe anything EVEN AFTER I ASKED during each appointment. The answer from the billing person?: «Now you know.»
I went to go see Dr. Alpert when my regular doctor was out of the office; I had a really bad cough and cold and wanted to be checked out for possible bronchitis or respiratory infection. When I went there, they did the routine stuff, plus had me breathe into a machine to see what my breathing was like. I was told I had an infection, and I was given an inhaler, nose spray, cough syrup, anti-​inflammatories, and anti-​biotics. He seemed very thorough, which I appreciated. Upon leaving, I asked if there was a co-​pay or other charges. They said I was all settled up, and so I left.
I got sick again two weeks later (with the same type of cold/​cough), and I was given the same round of medicines, plus I got to breathe into the machine again. Same drill: I asked if I owed anything, and they said I was all settled up.
This week, I got my first bill for $ 204. I called to inquire as to why nobody told me about these charges, especially after I asked in the office, and I was basically told: «Now you know.» I was told it was their «policy» to report all testing to the insurance company, and that only standard doctors office procedures were free, even though they don’t detail what those procedures are on their paperwork. Also, I was also told in the same phone call that I would be getting ANOTHER bill for some $ 150.
BTW — each time I breathed into that machine? $ 100. Yep. $ 100. They could have billed me $ 1,000 if they wanted and never told me if it cost anything!
I have never incurred bills like this for a doctors visit, so I will be switching doctors AND offices.

Kind of a swindler. The office only cares about money. No matter what your insurance provides or what you tell them you want or DON’T want when it comes to services, they will do every extra service they can think of to get more money out of you. Dr. Albert forced extra procedures on me and confirmed that he would bill them in such a way as my Blue Shield insurance would accept them. And then I was slapped with a huge bill and Blue Shield said they can’t cover his crazy extra procedures.
Beware! Don’t be afraid to walk in there with your policy in hand and walk it through with him as he will try to get you to agree to every single thing he can outside of your plan.

My last visit cost me over $ 500 lab & doctor fees. 6 months later when my birth control prescription was needed to be refilled, I called to ask for a refill they said I had to be seen again. When I explained that I could not afford the extra $ 500 for the fees that my insurance didn’t cover; they told me that was their policy. I asked for a doctor to call me & but no one ever called back. I was a patient with them for 8 years. I decided to go to Planned Parenthood from now on.