Ann Ryan, MD- UCLA Medical Group

This is more of a review for the office since I could not even get in to see Dr. Ryan as the answering service was so backwards and ineffective.
I called and explained I was a new patient and would like to make an appointment. I was asked to hold so I could be transferred to someone who could help verify my insurance.
A new person picked up the phone, having no idea why I was being transferred to him.
He needed to place me on hold to learn why the desk transferred me.
Eventually, he confirmed my insurance and then was silent for some time. He eventually asked if there was more than I needed. I said yes — to schedule an appointment which is the purpose of my call. He said he couldn’t help me and hung up!
What a waste of 15 minutes.

I have been seeing Dr. Ryan for 6 years now. If I’m still coming to her its only obvious that I like my phisician. She’s a great doctor. They have always fit me into the schedule when its urgent and she’s always following up with me. If I don’t hear from her with in a day I can always call the office and she will return my call that day with answers to my questions. As far as parking someone mentioned there’s none. Of course its Santa Monica! There’s never parking in Santa Monica so that’s normal. Either you pay for parking in the building or get there early and drive around looking for parking. I’m lucky enough to work in Santa monica so I don’t have to worry about the parking situation she is walking distance for me. As far as my medical care I have never had a problem with her in the 6 years I have been seeing her.

ZERO STARS. This woman is a joke of a doctor. I came in with pains and she has the nerve to ask me what doctor I should go to. Last time I checked I did NOT get a degree from medical school. Why do I need to pay you to tell you what doctor I should go to. She has no idea about anything. This is a phony doctor. Skip her and go to a REAL doctor!
Unfortunately my mom still goes to her but will be switching ASAP.
My fellow Unilocalers switch from this doctor– if you want an actual medical expert.

Dr, Ryan is probabaly THE WORST doctor you can find in Santa Monica UCLA, during the course of one and half year I had to visit her as my promary dcotor Nikokari was unavailable (vacation, sick) and she diagnosed me with wrong illness, orprovided worng medication, once I had a upset stomack and she disgnosed me with HP gave me ton of unnecessary medicine wothout even running some tests, if you have to visit her make sure you record her voice, you can make money by suing her as most of ther diagnostics are false

I have been a patient of Dr. Ryan’s for several years now. In the beginning I found her to be impatient and not at all attentive, however over time she improved and I began to have a little more confidence in her ability to practice medicine. That is no longer the case. Recently I made an appointment with Dr. Ryan and before seeing her I made a request with the medical records custodian for a copy of my medical records. The custodian told me that I could have the 1^st 10 pages free and then 10 (or 25?) cents per page after that. I agreed and was told I had to complete a form which would be placed inside my file for Dr. Ryan to sign off on it. I thought this was a bit odd, but signed the form anyway. Later when Dr. Ryan came into the examination room, she sat down and opened my file and a look of annoyance crossed her face. After a moment she looked over at me and with a tone said, «Why do you need a copy of your medical records?» I am in my 40’s and have for various reasons over the years had to request copies of my medical records and never been questioned about why I needed them. Still I answered saying, «It’s my medical records…» Dr. Ryan replied huffily, «But why do you need them?» In response I asked, «Why do you ask? They’re my records so why can’t I just have a copy of them?» To my surprise, Dr. Ryan stared me down for several moments before inquiring about the real reason for my visit. It then dawned on me that she was clearly making the assumption that I planned to file a complaint of some sort against her or sue her. So, to put her mind at ease, I informed her that I just wanted a copy of my records and the reason had nothing to do with her. Even after that, Dr. Ryan’s demeanor remained standoffish to some degree. That was a little over a month ago. I did not receive the copy of my records, which the custodian promised to mail to me within a week, however 2 weeks later I did receive the results of my bloodwork and a copy of a document that Dr. Ryan enclosed saying that I would have to pay $ 25 for a copy of my records. And just today, I received a letter where Dr. Ryan filed a complaint against me as a patient saying that I was argumentative with her and that I do not follow her instructions, neither of which are true. It is VERY clear that Dr. Ryan resorted to lies in an effort to paint me as a problematic patient before I filed some kind of complaint against her (which I never planned to do). Do yourself a favor an don’t sign-​up with this nut job. Aside from her shady character, my two friends and I have agreed that she is referral-​happy. She sends her patients to see specialists for things you would expect a primary care physician to be able to handle. In my opinion this shows a lack of knowledge and confidence. I wondered why it was so easy to sign-​up with Dr. Ryan when the majority of UCLA doctors were closed to new patients. Now I know why. I plan to change physicians or maybe even medical groups all together.

This review is separated into two parts: the doctor’s office and the billing office.
Doctor’s office: I visited Dr. Rhee after getting poison ivy from a backpacking trip out of state. She was absolutely great, and I would highly recommend her as a doctor. The people in the office are super friendly and were able to fit me in for a last minute appointment. I have nothing but good things to say about the staff… but unfortunately, this isn’t where your visit ends.
The billing office: I went to this doctor as a first time patient off insurance paying cash. I called ahead knowing exactly what I needed; a steroid shot for poison ivy. The Dr. confirmed this and gave me said shot. Prior to the visit I established how much the bill would be. When It was time to leave the office I paid my entire bill in full. About a month later I get a bill in the mail for an additional $ 85, which the description states is for the steroid shot I had already paid for. I called and was guaranteed by the phone rep that the charge would be removed. FIVE more bills came over the following months. After SIX phone calls and almost SEVEN months, the charge has now been removed.
I wish that I could recommend this office purely based on my visit alone. Unfortunately, do to the ongoing fight against a bill which I shouldn’t/didn’t owe, I wouldn’t suggest going here. The billing side of this office just sends out additional bills hoping that people will just blindly pay. So unfortunate for this office which would’ve been stellar otherwise.

I just started going to Dr. Ann Ryan in August. Found her to be thorough. As others have mentioned, parking is terrible.
But I have decided to leave her after only three months because getting an appointment is more difficult than getting tickets to see a rock concert. I called her office last Thursday morning and had to leave a message. I left another message on Friday. This is Saturday evening and still no call back to set an appointment.
I don’t care how good Dr. Ryan is, if I can’t get in to see her then I’m changing to someone I can see. I hope Dr. Ryan reads this because I don’t think she realizes how bad her scheduling staff really is.
Pat N.

I had to change this review. Although Dr. Ann is wonderful and caring and one of my favorite Dr.‘s ever, I had to quit going to her, because the front desk staff at this office is about as bad as it gets. I tried to give them a second and third chance because I liked Dr. Ann so much, but they are awful. I could go into more specifics, but suffice it to say I had to pretty much fire a Dr. I felt comfortable with, because of a lousy staff.

I like Ann Ryan as a doctor — she’s personable, a little quirky (but I like that — makes her feel human — not some humanoid who got a medical degree), and will take the time to explain stuff if you’re interested and genuinely cares about her patients. She has recommended stuff to me that I didn’t know I needed to be concerned about. Very thorough and thoughtful.
I agree with others that scheduling is a nightmare — but when is it not at a doctor’s office? I usually end up waiting 30 mins for an appointment.
Parking is tough on street — there is a paid garage in the Sunrise Nursing Home next door.

In today’s world of institutionalized healthcare it can be challenging to find doctors who are true family doctors. Dr. Ryan is that traditional family doctor. She is great at putting people at ease, dealing with difficult issues that come up, and helping families understand how to best help loved ones who have terminal illnesses.
Her care of my mother gave our family a fabulous last year that I do not believe we would have had without her. She is funny, does a great job of remembering people and what is going on with them, and has earned my unending gratitude for the care she has given to my family.

People don’t review doctors, dentists, or anything other than restaurants on here enough, so I decided to come leave a tid-​bit about Dr. Ryan, who was my doctor until I moved to San Diego a few months ago.
I thought Dr. Ryan was wonderful. Unfortunately, it’s hard to fully separate the doctor from the practice, so I don’t feel comfortable giving 5 stars here.
Dr. Ryan is very thorough. She listens to everything you have to say and her humor makes you feel comfortable sharing even the most embarrassing physiological problems with her.
However, UCLA Medical Group over-​schedules by at least 30%. This is good and bad. It’s good because you can generally get an appointment on pretty short notice, but bad because you can expect to sit in the packed waiting room for 20 minutes and then in the patient room for another half hour.
Street parking is tough and the cost to park in the hospital parking lot is excessive.
5 stars for Dr. Ryan, 2.5 stars for UCLA Medical Group.

Dr. Ryan is great! She takes her time with you and is always in a great mood. I really like her and 5 of my co-​workers go to her and we all love her. Never a long wait and the office staff is friendly and fast. Anyone that gave her a bad review must not like good quality medical care.

After doing research on the various MD’s around town I finally settled on Dr. Ryan. I had just moved to town and was very nervous about trying out a new physician. I could not have been more pleased with her practice, her professionalism, and her overall knowledge. I have seen her for GYN exams (not painful at all as previously stated-​maybe a fluke?), dermatological problems (I’m allergic to salicylic and benzoyl peroxide for breakouts), for stomach pain, and depression. She has never let me down, she even called to check with a psychiatrist before she rx’d an anti-​depressant to make sure that it was what he would rx in two weeks (the soonest I could get in) so that I wouldn’t have to change (It was what he recc’d btw). I have many MD’s in my family and am very particular about who I will see, and the quality of care, but she has surpassed anything I could have expected. Very caring, and thorough, HIGHLY recommended. The only thing I will tell you is that she is not one of those LA doctors that will prescribe anything for anyone, she takes her job very seriously and will hear you out and definitely give you choices, but she is legit, no Dr. Feelgood :) (A BIG plus to me anyways!!!). I’ve already recommended her to both family and friends, and now my wonderful fellow Unilocalers :)

UCLA Physician Ann Ryan, MD
I saw Ann Ryan in 2009 the last straw that did it for me was the last physical I had she did not follow up with me. To be fair she did call me once, but I would not recommend her to anyone in my family or friends. Reconsider Ann Ryan before making an appointment. Lastly, the UCLA billing office that works for her is a nightmare not to mention the office staff. BTW the physical billed my insurance and me over $ 2,000 bucks. I found an AMAZING doctor in Beverly Hills Aliabadi Thais MD I HIGHLY RECOMMEND HER SHE IS THE BEST!!!

Okay, so I’m not sure if someone over there read the last few reviews here on Unilocal but the staff at Dr. Ryan’s office has DEFINITELY improved. I really, really hope it’s a change for good because I really like Dr. Ryan. I called on a Thursday at 3 pm, said I needed to see the doctor about possibly having the flu and was given a 10:30 appointment the next day. Receptionist picked up on my phone call almost immediately and had me scheduled and off the phone in, like, 2 minutes. Not what I’m used to at this office, but am hoping it doesn’t change cause assuming it doesn’t, I’m sticking with Dr. Ryan!

Dr. Ryan is a great physician! I am not sick very often, but this past year was a rough one and she made it easy for me to get well! Making appointments has never been a problem (even same day, if it’s urgent). I am usually in and out of the doctor’s office within ½ hour. I usually feel like just another patient when I go to doctors/​dentists/​etc, but Dr. Ryan makes me feel like I am cared for and my health is her priority. She remembers me and even noticed my haircut after not seeing me for 7 or 8 months! Very personable and always willing to give advice/​help!

One of the worst, absolutely worst doctors ever. I recently moved to LA and wasn’t feeling very well and I also needed an annual. I’m female so an annual is really a pap for which I usually go to a GYN. This time the office convinced me to do it with Dr. Ryan. Number one she found that I wasn’t sick, except I went to see an aunt who is a Pediatrician and lone behold I had strep. The pap was the MOST painful of my life (and I’m 30 so I’ve had a lot of paps) opening the speculum and then twisting it is NOT okay.
Don’t go to her, the other doctors in her practice may be better but I won’t go back to the entire practice.