Recliners.LA

This is a great store. We are very happy with the beautiful and comfortable recliner lift chair we bought. At the medical supply stores there was very limited selection on display. Those stores gave us the option of special ordering a chair in the small size and then having to pay hundreds to return it if we did not like it. Not ReclinersLA. The had the size we needed on the floor for us to try. Our chair got delivered 17 days after we ordered it. Good work. Oh and did I add how helpful and positive Deon was? Good work, Deon.

I bought a sofa bed here. Richard helped me and it was a very pleasurable buying experience. Richard explained all the options without trying to up sell me, he was very professional and friendly. Lots of great stuff here with low key, friendly staff.

My husband and I came in knowing exactly what we were looking for. Brittany write up the order and helped expedite delivery so we got our sleeper sofa before Thanksgiving. My son was most thankful for the terrific sofa bed.
Outstanding customer service. Looking forward to many years of enjoying this product.

DISAPPOINTING!!! I was on their website looking at «Wall Hugger» sofas that are designed to recline while positioned either against, or close to a wall. There were three models I was considering on their website, but no prices were listed, and near each item’s description was a phone number, and the phrase: «IN STORE ONLY» Which I interpreted to mean these items could NOT be purchased online, which is fine because I’m not willing to spend money for a new sofa until I can, at least, sit in in FIRST.
So, I went to their Santa Monica STORE, located on Lincoln Blvd, where they are side, by side, with another sofa company, cleverly called, «The Sofa Company» :-)
Seconds after walking in the door we were greeted by a very nice, and enthusiastic sales woman who introduced herself, and asked if she could help us. Unfortunately for all concerned, she was so «NEW» to this place, that she really couldn’t answer any of our questions without consulting someone else first. She was trying very hard to please us, but she was nervous, and obviously unprepared.
The items listed on their website that said, «IN STORE ONLY» were NOT IN THE STORE!!! There was no way to «test drive» any of sofas I was considering before making a purchase. Very frustrating.
So, between the misleading website, and the poorly trained salesperson, it was not a good experience. Again, a very nice person, and I felt bad for her, but shame on Recliners. LA for letting her loose on BLACK FRIDAY customers without proper training. Bad move. I’m off to La-​Z-​boy tomorrow…

Just got off CHAT with «Designer». Asking about LA Times Sunday 9−27−15 ad which states «Big and Bigger Savings $ 750 — $ 1500 Off when you buy two or more Stressless seats.» I am redoing my living room and wanted to purchase Stressless. I asked for quote on a model I like. After getting the quote which was same price as Plummers I asked if that is with the Sunday Times promotion?
I was told that is for three seats or more. I said that is not what the ad states. Designed stated that I would get credit towards the third seat and wanted to call me to explain.
Next stop BBB. This is false advertisement.

My husband and I visited Recliners LA hoping to find a chair that would be firm enough to relieve the back problems we were both experiencing. We were greeted by Alexis Cornn with a welcoming smile. After describing what we needed in a chair and our price range, she started from the front of the store and explained the merits of each chair she felt would meet our needs. We actually felt sorry for her as we took up so much of her time! She continued her friendly attitude even through the LONG discussion my husband and I had regarding the final selection of the chair itself! There’s such a large selection of fine quality chairs that one shouldn’t have any problem finding one that fits your needs and price range. Alexis is a top notch sales associate and we recommend her highly should you visit the store. Alexis is the kind of salesperson everyone loves — not hanging over you, but always nearby should you have a question. Fantastic service!

paid over 4,000 for an american leather sofa, and was told at the time of purchase they would deliver the sofa to my residence in nyc.
today, the drivers brought the sofa and dumped it off in front of my building and ran back in the truck, leaving me stranded.
i called both the shipping company and recliners la, who sold me the sofa bed. neither of them accepted any responsibility.
at the last minute i had to pay 100 cash to two guys on the street to get it in my building as it was starting to rain
dishonest
complet lack of integrity
selfish
unprofessional
these are the words that best describe my experience with recliners la. when i plucked down almost 5,000 for the couch they told me that they would deliver the couch to my apartment.
instead, i experience fraud and lack of professionalism of the highest level.
called dion during the whole process. he didn’t take any responsibility or help in any way.
instead he said, «we are not the moving company.»
i didn’t purchase this couch from the moving company, and at no juncture during the buying process was i told that the delivery would be thrown in front of my building. what would have happened had i been a sr. citizen?
Criminal!

I am really happy with the service I was given while in the Santa Monica showroom, and I love my couch and Stressless Chair that recently arrived. the staff was patient, informative and helpful. I have gotten a ton of complements on how pretty the pieces are, and how comfortable the couch is (The chair is for me!).
Thanks again for all your help.

First visit to Recliners. LA hoping to check out a recliner that I saw in a magazine. Unilocal had good ratings for the store and Deon so I had high expectations: they were met and exceeded. They had several models of the recliner we were considering on display, in several colors and sizes. Deon WAS very knowledgeable and helpful, but not pushy or overbearing. Found what we liked (many color and leather choices) got a great discount, placed the order. Anticipating the delivery!!!

The staff was professional, honest, courteous, patient and very experienced.

Great purchase experience! Thanks Deon for being so helpful, we weren’t sure if the chair size would fit and you took the time to measure, re-​measure and check out our floor plan scketches. When we mentioned we found the chair at a lower price, you jumped on line, confirmed it and matched the price. Great service, thanks Deon!

Recliners LA is a great place to get a high end quality recliner. My consultant Deon Taylor was phenomenal. He was very knowledgable about all of chairs and was very patient with me as I was very indecisive as to what chair I wanted to get. He helped me find a quality chair that was in my price range without trying to upsell me into something that I really didn’t need. I cannot wait till my custom recliner is built and delivered to me. This truly was a wonderful experience. I highly recommend Recliners LA to the serious recliner shopper. If you ever stop in for a visit ask for Deon, he will take great care of you!

Ruben and Jose (who delivered the sofa) were courteous and professional. Very nice experience.

I’ve been noticing this store for awhile. Decided to stop in on Sun to check out a recliner. Was approached by Deon almost right away. Usually I like to stay away from sales people for as long as possible when browsing in a store but Deon changed my mind about that almost immediately. He’s polite, knowledgeable, not aggressive in any way. I learned much about recliners from him in a very short time. I did buy one which I was hoping to do but Deon made the whole experience enjoyable. Thanks Deon

I needed a chair with the best back support and a friend recommended recliners LA. I ended up getting a a Stressless chair and ottoman and it is incredible. Customer service was top notch. Sales team made me feel comfortable and they even provided delivery free. Highly recommend!

My husband and I came in today to try out a recliner we saw online for our nursery. They didn’t carry the exact chair we wanted on the floor but Deon was totally amazing and helpful nonetheless. He was honest, easy-​going, and really helped give us an idea of what we’d be purchasing by having us try out similar styles. Let me tell you, before we came in, I was so overwhelmed and frustrated with all the big box retailers variety and lack of information on recliners that I was ready to throw in the towel. But I am so glad we found this store (and so close to our house!) and Deon because it made everything so much easier. We were able to choose the chair, whether it be a rocker vs. glider, and choose a custom fabric all in one place! And they let you put half of the balance down today and pay the remainder once you receive your recliner. AND going the custom color route was totally cheaper than settling with one of the tans or browns from the nursery glider companies online. We are really excited, thank you Deon!

My wife is pregnant with our first child and we were in the market for a recliner/​glider. We had been researching chairs and found one that we loved at Babies R Us but customer service was lacking. We couldn’t get straight answers about fabric and delivery so we decided to check out Recliners LA and we weren’t disappointed. We were greeted by Deon Taylor and he asked if I had information on the chair we liked. I simply showed him a picture and he immediately named all the particulars (specs) and showed us the same chair on the manufacturer’s website. He offered comparable pricing, with our choice of fabric plus free delivery. The process was enjoyable and he was warm and enthusiastic.

Deon was awesome in helping us get a chair for my 92 year old mom!
Take your time and look around. Everything is virtually customizable and there is more to choose than you’d imagine.
Deon was very intuitive in picking the best chair option for mom. Power recliner!

First we would like to thank Deon Taylor. If you need to know anything at all about reclining furniture, this guy will make you wish you could take a class from him! We have been looking for a reclining sectional for weeks. We finally ended up at Recliners LA and saw something we really liked, but we were conflicted because of the cost and the color choices, mostly. No pressure! Just a lot of good conversation. We left there and looked at other places, but honestly, we just felt so comfortable with Deon and Recliners LA that we went back. We are really happy with our decision and we are grateful for the patience and expertise at our disposal. We strongly suggest you go there and see Deon if you need a recliner and/​or sofa!
Pat and CC Couchois

Look. At some point in your life you figure out that buying the best bed for sleeping, the best shoes for walking, etc. This is where you come to find the healthiest furniture to sit, lay, or whatever. Be prepared to spend some cash for the best, but they will make you a good deal. Deon helped us, and he was great — He’s the guy to see for service. Friendly and enthusiastic about the products, but he’s not pushy. We found the perfect chairs for us. Highly recommend!