Ralphs

Disappoints every time. I give it the benefit of the doubt, mostly because I live nearby and it’s convenient to get something on the way home after work. Deli and bakery are always a mess. Just surprised at lack of service and quality in the food made at the store. Produce section is mediocre compared to other grocery stores in Santa Monica. Rather unprofessional for workers to be on their cell phones at the checkout lines. Don’t show much regard for customers.

Do not come to this Starbucks !!! It“s «DIRTY», bad service and coffee was TERRIBLE !!

5 Stars for the fresh sushi section. The service and quality (for a supermarket) are impeccable.
Also, the supermarket selection and modern décor is top notch.

I just finished my shopping. Bought a 10lb Jenny-​o turkey on sales with my Ralphs club card and a coupon for $ 3.16. Wow. We don’t need a big turkey this year and I know the small ones sell out fast. Yay! What a deal. Five.

Didn’t think I’d have a reason to run across the street after picking up sushi from the grocery store but DENG the sushi here is FRESH. Seriously. Sometimes if you’re lucky they also will make and serve seaweed salad. You win Ralphs, you win.

This review is for the delivery counter. Used to be that the staff eyed out your sandwich. Now they meticulously measure to the point of excess. I watched the lady helping me cut off a piece of meat the size of a quarter to get the weight exactly right. See my photo of the sandwich I received. Does this in any way look like a $ 7 sandwich to you? Lighten up Ralphs. Serve a respectable portion. This new trend is beyond irritating

Patricia was super kind and helpful to me today when I came in looking for help with my son’s birthday cake

Out of all the Ross I’ve been to in the area I like this one the most. The management and staff are very nice and accommodating to produce and Isles in-​store are clean I always find parking. I like their hours! And I enjoyed my overall experience there every time. Thank you Ralphs!

They recently made a couple of big changes… They repainted the parking lot and no longer offer the meal combo set where you can choose your choice of meat (for chicken, you get 2 pieces), 2 sides and a drink for around $ 8. The guy in front of me and I were both disappointed about not being able to order that.
Also, the soup station is always low on soup or the soup just doesn’t look appetizing.
Please brings back the combo meal and put a little more care and attention to the soup station and you’ll see the sales go up!

Unfamiliar with the (clean) store so asked «Blanca» to help me. WOW. Like a Concierge service she took me around to find all my items — with a smile !
Ralph’s is doing it RIGHT ! Will be back.

great great great… Friendly seafood department and quite accommodating. If you are looking for a fish that they don’t have out on the ice they will go in the back to see if they have any in the freezer.
Nice staff. Plenty of international food items. Always well stocked and friendly staff. %)

Clean and well organized store. They have an awesome deli and bakery section. Can always find what I’m looking for. They also have some pretty cool cakes for bdays! Even their produce section has great quality fruits and veggies. Prices are affordable. They usually have great deals going on if you’re a Ralph member. Also have a Starbucks there so I like getting a quick refreshment on the way out. Parking sometimes pretty full. Takes me a while to find a spot.

I purchased some flowers there recently which lasted just for 2 days. I paid almost $ 25 and expected them to last longer… I wouldn’t recommend them at all since they are not even a flower shop… it is a super market and flowers are just some extra product they carry to attract more clients with poor quality.

I have thought about this review for quite some time and now I cannot hold back any longer. The only positive thing I can say about this store is that is is generally clean.
I work near by and come to the deli almost daily. I have had an opportunity to watch the operation and must say nearly every single deli worker is rude. They all seem to walk around with their mouth sewn shut because the only audible sound that comes from their mouths is a murmur or mumbling. The eye rolling that takes place is almost frightening and speaking of eyes, no one makes eye contact and apparently smiling is forbidden in the store. Don’t think of asking anyone to add avocado to your sandwich (you would actually think you were asking for part of their salary). Then, after they eye roll and grunt because they have to put avocado on your sandwich, they charge you a dollar extra and call it «boars head avocado.» but only use about a ¼ of it (meanwhile, in the produce section, the avocados were 50c each that day).
One morning a week or so ago I went in to get stamps. I waited in the only open line. The cashier said that he didn’t have them and then just stared at me. I stared back. Finally, the amount of time became uncomfortable so I asked if there was anyone else in the store that had stamps, he mumbled something. I said excuse me and finally discerned that he was pointing to the manager desk where a woman stood. I got her attention while standing at the cashier, ««do you have stamps?» «Yes, she said… so I went over to her and then she asked me if I needed stamps. I sighed and said yes, one book please. She pulled them out and said (in the same voice she had just used on a bag boy), «We’ll you cannot buy them here, you must go through a cashier’s line. I said, ok and she walked with me (two feet) back to mumbling cashier (and actually had to get in the back of his line and wait). When it finally became my turn again, he just stared at me (I thought this must surely be a joke, yet it wasn’t). I said, can I please buy my stamps and he said, how many books… I said one).
This store needs a call to Kroger, this store needs to wipe out their deli and start over. This store needs to train their managers to not treat customers like their employees, we are people who spend a lot of money.

I’ve used their catering department a handful of times now for deli platters and I’ve been very pleased. The food is always fresh and really good quality and the portions are quite ample. You can’t beat the price point! It’s extremely affordable and as much as I use caterers for luncheons and other events, this matters to my budget.
The staff here is wonderfully sweet and accommodating. They are super quick too! I goofed and put the wrong date on an order and when I went to pick it up, it obviously hadn’t been prepared yet. Not to worry, 30 minutes later they had created a platter of 15 assorted sandwiches and two salads.
The store itself is very nice. Always clean with helpful people and checking out is a breeze. Parking isn’t an issue here with above and below ground parking.

The management was extremely rude to me two days in a row, after I have been coming here for years and have probably spent 10s of thousands of dollars. This place is convenient to where I work and I would fill prescriptions here and pick up necessary items due to the convenience.
I would charge my car here at the charging station as well since it was convenient for work… and pay for the charge via Blink at .49cents a kilowat hour. Then oneday when I decided to say good morning to a woman (white, chain smoker), she responded extremely rude and told me she would start towing my car for charging at the blink charger. Apparently they’re having problems or something, but the reality is «offering» charging while someone shops for 15 – 30 minutes is just silly. It takes hours for electric cars to charge and you’re not doing anyone a service by being rude to customers who actually do charge there and PAY for the charging.
With the amount of money I spend at this store, I can’t believe someone would be so rude to the customer base. There was no talking, discussion, or respect. Just crazy rudeness.
So good job chain smoking worker at Ralphs. Thanks to your rude threats, my thousands of dollars a year will go somewhere else (which probably doesn’t matter to you anyway which is why you talked to me like shit).

This is my «second home» market since it is right down the street from my office. I walk here frequently during my lunch hour. I have to give this place 3-​stars and I’ll explain why since they are pretty specific reasons.
The deli/​sandwich counter — The deli section is great in the early morning when there isn’t much traffic. I can get what I need sliced or a sandwich made in no time and be on my way. During the lunch rush though it is next to impossible to not wait 20+ minutes to have your order taken.
The salad bar — There are quite a few times when the mixed greens are wilted and sad looking. There are often times when there is no chicken but just cut up cubed meat. It seems that they just don’t take a lot of care in what they put out sometimes. I often wonder why there isn’t something as simple as cheese put out. Their section of pre-​made deli salads is pretty standard and doesn’t change often but it would be nice to have some more variety there.
I have on one or two occasions noticed some packaged bread/​baked goods from other vendors that have mold or look a bit fuzzy. This isn’t about their product being bad but maybe their quality control to check what they are putting on display.
They have really nice people working in most of the departments, the deli counter staff is lovely when I talk to them in the morning. The bakery folks just seem like they want to go back to bed but generally are at least pleasant. The other staff is helpful and notice you when you are a regular as I am.
The parking is kind of a pain in getting in and out but there is ample parking on the street level and in the parking lot below.
My advice is to go early in the morning and generally avoid during the lunch hours due to the lines at both the self-​check out and the normally check stands.

Fresh, organic produce at cheaper than Albertsons prices has brought me back. Their beer price and selection hurts, as do a lot of various quality aspects, but after five years of avoiding Ralphs like the plague, I hope for real change.

This is my go-​to grocery store! I love the staff and selection here. It’s right off the I-​10 and there are several gas stations nearby which is great for getting a few errands done at once.
While this Ralph’s isn’t 24 hours (I believe the one in Westwood is), they have a flexible schedule with opening up at 6am and closing at 1am.
They have a fair amount of onsite parking and that’s never been an issue.
Get a Ralph’s card so you can start saving a lot of money!

An OK location with sort of tricky parking — there is a garage underneath the store. Good selection though the store is a bit on the small side.
Store feels very clean and fresh. I just had to dash in for one item before a meeting, but found the staff friendly and the store well organized. Another Ralph’s winner… and another example of why I believe Ralph’s is the best grocery chain in SoCal.