One The Spa

I am confused by the 4 – 5 star ratings. Has anyone been to an amazing spa before? Having just recently moved here from SF, let’s just say my husband and I were completely underwhelmed by the lack of amenities and overall vibe. Bottom line — nice massage, not worth the price for the poor ambiance.
The Good:
— The main event — the massage — was awesome. Thank goodness there.
The Bad:
— Don’t get me started on the «relaxation room». What is relaxing about be crammed in a 6×12 room filled with other guests looking as confused as you about how we are all going to fit. I had to sit on my husband’s lap while crammed in with 6 other people
— A little lame that you have to walk through the gym to get to the locker room, and then walk back through the gym in your robe to get to the lobby and «relaxation room»
— Bought the Vday package that includes lunch at Coast (their less expensive restaurant). I should have known they were going to provide a prixe-​fixe menu, however there were only three entrée choices and one was a veggie burger. Ugh.
— We couldn’t finish our lunches. Chicken entrée equals major thumbs down. I could have stayed home and made a better one that didn’t taste like it was cooked in the microwave. We almost left before dessert arrived because there was just no point… sigh.

I came here for the first time on a Sunday — my birthday present to myself. It was $ 240 and it was amazing. Sigh. I know — it’s really expensive but it was amazing. I’m still justifying it to myself. Yeah sure that’s practically a new phone, a puppy, a plane ticket!!! But… I got a body treatment at a spa.
There are actually 3 body treatments advertised at OneSpa — detox, energizing, and healing. All come with a massage + scrub + shower. I think the lady said that the detox comes with a mask too? Not 100% sure. I had the Japan energizing body treatment.
The energizing tx consists of a shiatsu massage — which I learned was a finger pressure massage. Never had it before. I liked it! The other treatments come with other massage types I guess. After the massage, they scrub you, and lastly, they’ll shower you. They being the aesthetician.
Now…I kid you not — they shower you! You’re laying on the table with warm rain coming down on you. Sounds weird but feels awesome. And the aesthetician has a portable shower head to clean you off. :) Like a baby!!! Your best baby days relived for a couple minutes.
Be prepared to be naked — everything off including underwear. But they are really good about your modesty. Had my important bits covered at all times, which was nice. They are professionals!
My person — I can’t remember her name — was amaaaaazing. I totally trust her… if I come again, I hope to get her again. If you are reading this, thank you!

If I had to crown the Queen Bee of Facial Massages in LA, Dijana M. would earn that crown over any newbie around town. My gawds can the woman give you a facial massage that feels like a mini-​facelift! Her hard learned technique from Serbia is proof positive that kneading deep and long strokes into the sides of your face actually will help you look years younger. I know as I just came back from a deluxe Omorovicza Blue Diamond treatment and have been wowed unlike ever before. The line seriously helped boost my inner glow factor. The fastest 90 minutes I have ever spent in a spa and I spend a lot of time in them. Her invigorating technique (and gentle extractions) places an emphasis on healthy skin, not gimmicky foreskin ingredients and fruity frills. She’s so worth the splurge while the products have converted me from my usual La Prairie line. My Visa is going to hate me now.

went for a massage with my fiancé and had an allergic reaction to the lotion (those with nut allergy beware!). They were ok about it but only refunded by massage and not his. as if rushing to the emergency room didn’t ruin his day as well? Never had a follow up call and when I called to complain the manager claimed would get back to me with paying for my medication… never did. Terrible experience and never again.

Nora is amazing! I rarely ever go to a spa that isn’t the one in my hometown where I know my lady and I know what I’m going to get. But the package we got for the hotel included a spa treatment. I didn’t know what facial I wanted and they weren’t annoyed by that at all. She customized a treatment for me and I couldn’t have been happier. It was way more expensive than any place in Portland but worth it, especially since it came with the hotel package.

I came here a couple months back as a reward for my great work performance the last quarter of 2013. My manager is a big believer in these incentives (I guess the company has that mindset in general). Anyway, I’m not usually one to go get my nails done, so this was a nice little treat!
Given that I’m not a frequenter of nail salons, I was pretty excited to go to One The Spa since my manager and teammate have been raving out the Shutters Hotel. It just as fancy as I would’ve expected it to be. The service was great. Of course, everyone was super polite, got me a glass of ice water right away, and had smiles all around. I had to use the restroom before my appointment, so I basically got a quick tour of the facilities. There’s a private gym in there in addition to the nail salon rooms. The bathroom is a luxury in itself haha I was very impressed.
Anyway, to review the actual nail service, it was pretty nice. I had a lovely lady named Tracy who has been in the business for quite some time. There was some indie film festival going on at the beach, so she was telling me about some of the celebrities she’s worked with before. She let me try a selection of polishes before finally settling on a subtly sparkly light pink color.
I had the «Light Touch» which is your basic hand/​nail treatment (about 40 – 45 min). For $ 55, it is kinda overpriced, but if you think about the ambience and everything, it’s not too bad to treat yourself. (or receive it as a gift/​reward haha).
As I mentioned, in the tip, you could park at the hotel and get it validated to pay only $ 5! I didn’t know this so I ended up parking at a meter a few blocks away –_​_​_​–

Its okay, very good service, though it’s totally overpriced. Its really not worth the money. You can get such quality massage at every Chinese corner in Los Angeles, obviously you pay for the hotel. If you stay there and just feel reluctant to go anywhere else you know just lazy, you can pamper yourself and go there as i do, but if you observe your budget to well and want to be satisfied with the service and quality as well and not to feel ripped off at the end, then it’s better to choose something else.
Unfortunately what I have noticed people who write 5 star reviews never in their lives have seen a good spa. I mean come on they only have small tiny steam sauna for 2 people occupancy max and that’s the whole spa! And just mediocre massage service.

I work in a medical spa and this spa put mine to shame! It’s cozy and run by an excellent staff. My husband took me there by surprise for our one year anniversary. Deonte took such great care of us over the phone and in person. I had a 60 minute facial with Nora and it was wonderful. She does great work with her hands, I wish I could come once a week. Highly recommend. Location right on the beach

I have never had such an amazing spa treatment. it was so relaxing. I got the ocean healing treatment which included the tropical rain rinse, unbelievable.

One The Spa, is an intimate spa located in the Shutters hotel. Just steps away from the beach, once the door here closes behind you you will think you escaped to nirvana as the smells envelop you, the calming music soothes you, and the nautical décor reminds you of the sea.
Funny– I’ve stayed at this hotel countless times and never knew that this spa was located on the lower level. You check in at the front desk of the spa, and they escort you to a small locker room where you get your robe and slippers.
The dual gender waiting room is done up with seashells, and the sound of trickling water calms your soul.
I had a facial with Dijana (sp?) and it was fantastic. She made my skin look amazing! At the end of the hour facial– it was tough to come back to reality.
Prices aren’t cheap (facial was $ 150 plus tip) but the quality of the products, and of the staff makes it worthwhile.
One word to describe One, The Spa? «Ahhhhhhh»!

One the Spa is my new favorite place! It’s stunning, charming, and just what I needed to relax and start the year off right. It’s a smaller spa, so if you’re tired of big commercial spas where everyone is talking loudly and treating it like a locker room… you’ll be refreshed, as I was, by One.
I had a massage that was delightful, a birthday treat from my friend, and we sat in the beautiful lounge for a while to chat and enjoy the beautiful solitude. We were already planning our next trip when we first sat down.
The robes are yummy, the details and design are gorgeous (hollywood/​beach/​beauty). I had a wonderful and professional massage.
It smells like heaven as you walk in, and it delivers a piece of it when you spend time there. Trust me, you will not be disappointed.

I really enjoy this spa. It is very relaxing and intimate. They have a great resting room decorated in sea shells where you are served tea and flavored water. The staff is friendly and nice. Every time I’ve come for a massage, the masseuse is great – and I don’t request anyone in particular. I also come here for facials and my aesthetician Margaret is fantastic. I recommend anyone who is having trouble with their skin or is just looking for some extra glow to see Margaret. She is a pro and has been doing this for a long time. This is also a fun place to go with a girlfriend for a day of pampering.

Upscale spa at Shutters Hotel in Santa Monica. Steps from the beach. The spa itself is small and intimate. The therapists are highly skilled and talented. They often have specials where you can get a massage or facial, pool access and lunch. I recommend Angela for a great, relaxing, inspired massage.

I live in the ‘hood and I thought I would try the salon for waxing services right before a destination wedding. MISTAKE! It was the WORST experience I’ve had in an LA salon. The women’s name was Nadia and she not only burned the top of my left thigh, she then bruised my right leg in two spots. Bad bruises that I unfortunately had through my entire vacation! DO NOT go here… Maybe others have like it for a massage or something, but I wouldn’t trust them again.
PS — its SUPER over priced… as you might expect at Shutters.