Light Bulbs Unlimited

I walked in the store with my 9 months in the carrier and a table lamp on hand. The lamp had stopped working and I couldn’t figure out why. Luis was so kind to check it out and while at first he thought the dimmer needed replacement, he fiddled with the metal piece that keeps the bulb in place and explained that sometimes it gets stuck. In 5 minutes he figured out the problem and fix it. When I asked how much was the charge, he simply said: «Don’t worry about it, spend it on him (looking at my baby)». Then carried the lamp all the way back to my car.
Faith in humanity restored.

I truly like this place, if you ever want to see just about every style bulb on the planet this is the place. Staff is knowledgable and helpful

$ 59.95 plus tax for a floodlight??? What could I do? I needed a 120W floodlight for my bathroom but both Vons and Rite-​Aid only had 60W, which was too dark for me to see to shave, and I didn’t have time to order a cheaper one from Amazon, so I came here after having passed by for many years. The service was acceptable, although I often couldn’t understand what the guy was saying due to his thick accent. Still, he did take the time to show me how bright the 120W light was, so I bit the bullet and bought it. Still, for the rest of my life, I’ll have the distinct feeling that I way overpaid.

New house and having to buy bulbs for everyplace. love Light bulbs Unlimited. John is a dear and so helpful.

Long time customer of this store. Always disorganized but today was special.
I order large quantities of metal halide bulbs for the office that can cost up to $ 1,000 for a couple dozen. Often they don’t have all that I need so I’ll pay for a dozen, take the 6 they have on hand and they write on the receipt that I have another 6 to pick up when the order comes in. They claim they will call when the bulbs arrive but this never happens. I live nearby so I usually just drop in after a week or so. I walked in today to pick up my remaining order, and they can’t find record of my transaction. I show them my receipt and the MANAGER (that has worked there for at least a decade) claims he doesn’t know how to look up the transaction. He tells me the person that processed my order is on vacation in Mexico, and that the other manager might be able to help me. He says the other manager comes in later today, but he cant tell me what time. In short, he won’t give me the bulbs despite the fact I have my receipt that clearly says I have 6 more bulbs to pick up.
Mind you I’ve made this same type of transaction with this very man at least 20 times over the past 5 years.
Last time I’ll ever shop here.

Love this store! I like good lighting. This store is one of the perks of living in an urban community!

I came to this place a few days ago to look for a special light that I would like to give to my friend as a birthday present. Junior (sp?), the guy who helped me was very accommodating, very friendly and was able to answer all my questions. I’m being given a really good customer service every time I set foot to this store. These men know their products so well and they know how to run their business. I would highly recommend this place and this’ll be my new go-​to-​spot every time I run out of light bulbs.

I like to shop locally and don’t mind paying more for that. But this place is outrageous. They wanted to charge me $ 25 for a small halogen bulb. I was able to get one on Amazon for $ 8.50. That is a ridiculous Mark-​up. I will not frequent the store again.

Do not shop at this store it is a total rip off. I called to get a low voltage halogen bulb (MR16 10w). The quoted me $ 25 and said it was a rare bulb. I found a 10 pack of them on Amazon for $ 21.

I went in a couple of weeks ago to put a 2-​prong plug at the end of my ceiling chandelier (AKA turn it into a plug-​in chandelier), since I live in an apartment in Santa Monica for my bedroom. Right when I walked into this store, I felt like I was the most important person in the store! The customer service here is TOP NOTCH and they made everything so easy! I just dropped of my light fixture and they called me a few hours later to come pick it up — SO FAST!
I am so thankful to have found this place who made my weekend project so easy! Everyone there is such a pleasure to work with and I will DEFINITELY recommend this business to all of my friends who need any lighting need taken care of.

It’s my first time @ light bulbs unlimited .
I have to see I was impress with the reasonable prices, customer service. Over operation. I will definitely go back plus recommend my neighbors, friends. . The manger is very friendly. All thee crew there. I bet you u would regret it. Plus the have this awesome room is call «dark room. Check it out you, lol love it. thanks guys keep up the great work.

Very helpful staff. I always find here electrical stuff that would otherwise be difficult to find without professional assistance. Junior today was so patient and helpul. Thanks !

Came in with a seemingly unsolvable light bulb issue and guys working found a creative solution that worked perfectly. Thank you guys!
–John Meeker

Customers, be aware: this store doesn’t give refunds AT ALL!!! Only exchanges or store credits and they should be made in the time frame of 7 days. Prices are pretty high. Most of the product they have you can find online if you don’t mind waiting.

Walking past it I thought to myself that I might have a seizure looking at their window display. So fun! It’s as if a store took one too many if you know what I mean.
It’s may be a bit overpriced but it’s a specialty store selling LIGHT BULBS, support the cause. It’s a good place to go if you want to look at your options and need help making a decision.
I have this lamp that had no shade and is more like a grate so a typical light bulb was far too hurtful on the eyes. Looking back it wad probably not the most functional lamp to buy and it was cool, but mostly useless… Until I stopped by the“light bulb store!“
I was looking for a fat bulb that was frosted and have off a yellow tinted light but as soon as I was shown the Edison bulb collection in their trippy little back room, nothing else would work. It was the one. With Edison bulbs you can see the carbon filaments as they light up and the shapes vary from ziggy zaggies to swirls. The filaments are supposed to last forever.
(Btw did you know Thomas Edison was afraid of the dark?)
They even gave me a discount because they knew I was in love.
No refunds only exchanges or store credit by 7 days but it’s almost Christmas time, what a good excuse to frost up your landscape! Very satisfied.

Okay sad to say but I am cutting my previous review in half! I’ve gone to this store multiple times since my initial review and every time I say (to myself) they sure are not living up to my review. Was my good experience an isolated experience… ah that would be YES!
I’ve been in a few times to purchase that strand of lights I saw the first time, that were supposed to be in stock in a few weeks, to get the same sad ass story. REALLY! Come on. Take them off display boys and move on…
Then next time I came in to purchase that special bulb it was over $ 3.00! What happened to $ 1.04? I purchase it anyway because I needed that bulb! Then it seems like every item I ask about an item on display it is out of stock. HUH?
So another time I go in to buy a black light flashlight. Most places carry them somewhere in the $ 30 neighborhood — here it was $ 69.95 plus tax!!! Okay — what the heck!
And the friendliness of the staff — that must have only been by that 1^st person on my 1^st visit because now it is more like — hey lady you’re bothering us from leaning and staring into space!
So moving forward I need that bulb again and I go back. Again, not knowing anywhere else to buy this darn size. The guy tells me that they are out of it but this one (another) should work. The bulb is needed for my office and I don’t go in for a few days. The bulb does not work so I look for my receipt. Well it has just past the 7 days so I eat the cost — on their recommendation. Thankfully it was not on that flashlight which I did end up buying FOR UNDER $ 30 elsewhere!

The customer service at this store is excellent! The staff is super friendly, knowledgeable, and will go out of their way to make sure you find what you’re looking for.
My only complaint is that prices are pretty steep but I’m sure that’s because they’re a small business in a high priced area. that’s the cost of competing with the internet! But if you’re looking for great customer service and/​or have questions about what you need, this is definitely the place to go.

This store is GREAT. Love looking around at all their stuff and the incredible variety of fun lighted items, even things like lighted gloves. I spent about half an hour just looking at everything and had to reel myself in to not go overboard buying too much.
Staff is very helpful and knowlegable, especially Fidel who really went above and beyond the call of duty today.

I thought the store had a good variety of bulbs, and the salesperson was very helpful, the prices were a tad more than a large retailer, but for me it was very convienent to have this business located nearby, and I would prefer to support local private business whenever possible.

Normally i’m ok with small, specialized stores marking up the prices a bit, but they don’t carry enough specialized products to justify the store even existing. Anything you can find here can be found either at a big-​box hardware store, party supply store, or at Spencer’s Gifts.
The thomas edison-​style bulbs are literally double the price here as you can find at home depot, orchard hardware, or
.
And yes, i agree with the negative reviews about the poor customer service.