Regal Cinemas Santa Fe 14

I love a good movie and this place has the newest ones playing. However I dislike the new Loyal Crown Club rewards. You now have to go online and decide which rewards you want to spend your points on. Another app or website you have to remember to log into. UGH!
And the cost of snacks is sometimes outrageous. I’m glad I only usually get a large icee that is refillable with a soda drink instead which is a little of a bummer. It would be best to have a little snack before going so you are not tempted to buy so much. Or try to sneak some in like I saw a couple trying to do. Though it didn’t work for them as they got busted. Also ladies be prepared to open your purse to show the ticket person that you are not carrying any weapons. Even though that is a hassle I am glad they are taking extra measures for the safety of the customers with all the violence that has been happening.
Parking is ample and they have a two story parking garage so if there is none in the front you can always go around to the back which I prefer. If the line to buy tickets is long you can also you one of the two ticket kiosks they have up front. There isn’t much seating in the lobby area though so if you are waiting for your movie to be seated then you might have to stand up for a bit.

So its a movie theater. Seriously, everything you would expect. Nicely laid out. Theatre I was in was smaller than most but no problem, just different.

Don’t go here! All these employees look like bandits don’t bring you’re children it’s overly priced one of the employees tried flirting to me in front of my wife

Went to see a movie. They apparently counted everyone in the theater and said there were too many in the theater. My ticket must have fallen out when I pulled down my pants to use the restroom. So they kicked me out. I felt extremely discriminated against because there were other people that they could’ve asked to see tickets? Why me?! Oh yeah because I am a young Latina. who would sneak into a movie? A white person who’s 30+ or a young Latina woman? I was humiliated and extremely embarrassed! People thought I was a criminal. Absolutely never coming back here. Even though I live on the south side, I will now be going to crown Royal. Somewhere where the staff isn’t so anal, and RACIST. Extremely offended. Will be letting corporate know. Since then, my boyfriend found his stub. I am going back and demanding a refund.

1^st time I’ve rated a theater. Jennifer, the manager there was extremely rude, and the staff looked like you need to guard your wallets. Would not recommend this place.

What is up with the dangerous, ear damaging, migraine inducingly loud previews? Sick of my ears ringing after going here.

Nothing made this theater stand out for better or worse. I was concerned that I might be freezing but it was air conditioned just right. We didn’t purchase any concessions. It seemed clean and volume was good.

The actual auditoriums are okay, decent 4K projection, sound. Seats are alright.
The concessions are INSANELY overpriced.
Sodas: $ 4.99 for a SMALL, $ 5.49 for a MEDIUM, $ 5.99 for a LARGE.
Bottled water: $ 4.99 for a LARGE (and we’re talking HUGE), $ 4.59 for a SMALL.
Popcorn: $ 7.99 for a large, $ 7.19 for a medium, $ 6.19 for a SMALL for cryin’ out loud.
So if you get a drink and a small popcorn, you’ve just paid like $ 12 or something. Forget going to lunch or dinner afterwards, you just blew your paycheck.
Then they put you through 15 minutes of sickening corporate monetization before the showtime, and then you have to watch the two minutes of lame CGI animation emphasizing not the fact that you are at a movie theatre, but that you are being bombarded with Coke and candy and popcorn upsells. Then you have 22 minutes of previews and 24 minutes after showtime, the movie starts. By which time you have no idea why you are here.

Average lobby/​concession area but nice theaters. I stopped in for a quick movie while we were visiting Santa Fe and it did the trick. Nothing special but nothing bad either.

Complete inability to efficiently sell tickets seems to be a frequent issue here. Most recently I arrived 15 minutes before the show and 20 minutes later I had moved about 4 feet ahead in line. There seemed to be confusion about a large group in front of us and in that 15 minute span of time only six to eight folks had gone into the theater. Thursday night a week after thanksgiving. I decided to leave, as I didn’t want to miss previews or the beginning of the film. Maybe I’m missing something or expecting too much, but at this point, a home viewing makes a lot more sense. Small town with not many options… This is the price we pay.

Worst movie theater I have ever seen a movie at. Problem is cheap speakers that they blast as high as possible in a poor attempt to compensate. Does not take a genius to know that if you are going to open a movie theater, you better not get bargain basement speakers.
End result is that movie goer’s ears are ringing by the end of the 25 minutes of previews prior to actually starting the movie.
Do yourself a favor, go to a theater that actually has modern equipment. This Regal franchise owner should not be in the movie business.

Was not allowed to watch movie because my daughter was under the age of six. drove home 70 miles night out with family ruined.

Your wait in line for tickets can be almost as long as the movie! Concession stand is even worse.

Alright, so I moved up here for school and I’m attending the university of art and design. Prior to being here which I have no job, back home, I worked at a movie theater. Now, to the guy who was ranting about the whole ticket thing and his daughter not being 21 so she couldn’t go with her 17 year old sister. Look here man, it’s not a ploy, it’s not a scam to raise ticket prices, it’s a rule. For all movie theaters. The one I worked at we had the same problem. It’s not a way for movie theaters to gain more money it’s a rule that has to be followed to the letter, at the theater I worked at. If this rule was not enforced we were fired on the spot. So next time, don’t go yelling at the employee about how bullshit it is, it’s a rule so just follow it.

This place has seats that rock, and has bigger screens than the theater that I’m used to. There is a good variety of snacks at the concession stand, such as pizza, ice cream, and Cinnabon, but to me it is a little pricy.

It’s okay but I prefer smaller theaters. Sometimes we have to come here for first run films. I am looking for a movie titled JUST GENDER. I’ve called all the art house theaters here but no one has it on their list to show in the future. Please let me know if you hear about it.

Bought two movie tickets for my daughters today, Sunday, May 11, 2014, so that they could see the new movie, The Neighbors, which is rated R. Now, I am a 35 year old father of 3, and my eldest is 20 in July. I purchased the tickets for them, while they waited in line for their two thousand dollars snacks. We met there and I walked them to the front entrance so that they could enter and watch the movie.
Then I get an attitude from the toad guarding the booth, like some keeper to the mythical fountain of youth, that they can’t enter by themselves to view a rated R movie since one is not over 21 and one is under 17. I politely told her, later learning that she was an usher, that it is nonsense, I purchased their tickets and I, as the parent and guardian am authorizing them to enter the movie and view it. She then goes on a rant about some policy and that I had to purchase a ticket too, sit through the whole movie with them, just so they can see it. For the love of god, I am not falling for this ploy to increase their ticket sales and pad their bottom line, remember we fell victim to the snack shack that charged more than its weight in gold. So I politely let her know we are being honest and teaching them the right way to do things and that they could have just as well snuck into the movie. She then says if I don’t like that I can go talk to the manager. I again told her that it was as silly policy and I was not going to walk over and talk to the manager, to have them meet us at the gates she was so preciously guarding. Make no mistake, if my daughters knew her outside of the theater they would have been allowed access without even batting an eye. So the toad on patrol radios to the manager and requests that she come speak with us. We waited… and waited. Three minutes before the movie was set to begin I sternly requested that she contact the on duty manager and have them hurry as the movie was about to begin. Well this request was met with, lets say the straw that broke the camels back as the preverbal cliché goes. Ol miss cranky pants rolls her eyes, throws her head back, even getting a bit of a hair whip, and lets out the release of air something akin to a Mack trucks air brakes being purged prior to her picking up the miniature I am important radio to again request some type of authority figure make an appearance.
My reaction was utter disbelief! Now, it was on in my mind, but most of all I just wanted the girls to see the movie, hell they have been talking about it for weeks! So her comes the manager dressed up in her suit, looking official, yet its two sizes too big and she looks so over worked, similar to what I can only imagine an indentured servant working off her time would act. She saunters up as if she cold care less and I tell her that I would like my daughters to be allowed to enter the movie and for them allow it as it is my wish. She says no we can not allow it, that it is their policy and that they could not see the movie. I then requested the policy in writing, she said it was printed on the ticket booth out front after quoting a paragraph, I have never seen it, but ok. So I told the manager this was unacceptable and refund the price of my tickets, the purchase price of the treats from the snack shack and requested the contact information for her manager and the corporate office. I am in shock that some corporate policy enacted can dictate what my children see, if I say it is ok for them to view. Its not like we are encouraging them to participate in criminal activity or contributing to their delinquency.
We were refunded all costs by the manager on duty and left the theater. I will file a formal complaint through the general manager and also to their corporate offices as well. If you can, avoid this place, spend your money else where and save the frustration of the total expericen.
RANT OFF…

We always go to the movies here during the Christmas Holiday. Great Memory’s.

It’s a corporate chain theater, so you know it isn’t going to be great with the customer service… Surprisingly, this theater has decent customer service and good employees. The real issue I have with this theater is that they still use the same nasty oil/​seasoning on their unbuttered popcorn that makes it taste old and nasty. If you like good popcorn with your movie, try seeing a film at a movie theater that actually cares about quality concessions…

With three other independent theatres in the area, this is where to see the big «blockbusters». They do have 3D and IMAX which is great for the films with special effects.
Parking can be a nightmare on Friday/​Saturday nights due to restaurants and shops in the area and only a two story parking garage next door. Best thing to do for parking is to park on top of the parking structure and take the stairs down rather than fighting for the narrow spots in front of the theater.
Pricing for movies is on par with other cities just as are the concessions. More expensive for IMAX or 3D, but a decent deal for matinée. Concessions are just your basic candy, popcorn, hotdogs, pretzels, icees and soda.
I find the staff to be extremely nice and well trained (albeit some awkward sales pitches at the concession line). The theaters and bathrooms are pretty clean and the bathrooms are big enough that you rarely have to wait long.
Seating is great and I’m hoping they will invest in the new reserved leather seat format I’ve seen at some theaters that is gaining popularity.
I typically have trouble finding something to see because they don’t carry all the movies that have come out certain weekends. Independents don’t carry them because they are technically blockbusters, just not the «must see» film of the weekend. Even if they showed those movies on a off night, I think as the commercial film outfit they should have more range or more screens. But it’s Santa Fe, and space is limited so I doubt that’s in the cards. Ah well.

It’s a contemporary stadium theater. That should be enough said, but a star is lost because several rows of seats in Auditorium 4 are down-​in-​front. You could arrive late, and, well, enough said.
TIP: Arrive reasonably early to avoid down-​in-​front seating.