Coastview Inn

The only reason this place gets two stars is the location, price, and the lobby staff. Amazing location, super friendly staff, and the price was great.
After checking in we realized why the price is so low. I need to preface this statement by saying that my family and I are NOT picky about hotels. They don’t need to be fancy or all new, just clean. We don’t care if the décor is outdated and faded. We don’t care if the place is cramped. We only care that the place is clean, the staff try their best to take care of you, and that the location is good for what we’re doing.
This places cleanliness was almost non-​existent. After just thirty minutes in the room, all of our feet were dark and filthy because the carpet hasn’t ever been shampooed. We didn’t notice t right away, but there appeared to be blood drops on the bathroom floor and wall (it might possibly be something other than blood but that’s sure what it looked like to us). The vent fan in the bathroom was also full of dust. I then found the microwave looked like it hadn’t been wiped out in months either. Really disappointing.

This place is a little dated in appearance, but not in a way that’s completely worn down if that makes sense. Just a handful breakfast items, but coffee/​tea and hot chocolate are available all day.
You can’t beat the location! It’s located on the same block as Boardwalk Bowl, across the street from the Casino Arcade/​Boardwalk and beach, and just a short walk away from the Wharf. We booked our room for two nights at just about $ 90/​night + taxes. We decided to add on an extra night and catch a concert, but unfortunately the rooms were priced at about $ 200/​night so we decided to book a cheaper motel for our third night. Now we’ll always check out this hotel first whenever we plan a trip to Santa Cruz!

My CC was overcharged more than $ 50, the owner of the business told me over the phone he was going to credit my card back the excess funds I was charged. Its now been over a week and still nothing. I have called left messages with his employees and have not received a call back. So I had to call my CC company and file a fraudulent claim on the excess funds he (Ronald the owner) charged me. If it wasn’t for the awful customer service associated with this hotel I might of considered going back since the location was great.

Don’t waste your money!!! Checked in this hotel and checked out 10 minutes later… still charged $ 400 for two nights. The location is great right across the street from the boardwalk but nothing else is even remotely good about this dump. We walked into our room and it reeked of marijuana and the tv was on. Like someone was staying in our room and left as soon as we checked in. The room is very old. The carpet looked so dirty I wouldn’t take my shoes off… ever. The bed looked like my 5yo made it. I immediately felt dirty walking into this place. I didn’t even go into the bathroom because the marijuana smell was so bad I couldn’t walk any further into the room… and I was told it was a non-​smoking room. Let’s not mention the pool… wouldn’t let me dog swim in it. The reason this place got one star is for location to the boardwalk. I would rather walk a mile or two from a nicer place then across the street from this dump. Druggies, junkies, winos and an array of other sketchy people all hanging around. Please don’t waste your money.

By far, one of the most convenient locations in town, everything is virtually a one-​mile walk radius from the Coastview Inn. Shawn, the General Manager, is super friendly and hospitable. The morning coffee and continental breakfast made for a great start to our days of walking around town in Santa Cruz.
When I was a student at UCSC, I lived at an Inn just down the street from this location. Lots of good times and memories of listening to the people at the beach and walks along West Cliff Drive.
While in Santa Cruz, our car’s fuel pump went out. Shawn and his staff made a real impression on me by the way they handled our situation and provided family-​friendly support.
Shawn — if you read this please know how much I appreciate your kindness.
Chris Hunley

This place was by far the most cleanest hotel I’ve ever stayed at in Santa Cruz. The employees where very accommodating! I came late so I asked the desk if I could stay a little later. And he was more than happy to let me sleep in. Thank you

I’m issuing the CoastView 4 stars for 3 reasons. 1. This is THE closest Motel to the Santa Cruz Boardwalk, right across the street! 2. I encountered three employees and all were helpful and friendly. 3. I’m a guy, the room was clean, the bed was comfy, and the shower was hot and that’s all I care about! Extra’s are fridge n microwave, but no coffee maker! The office does provide free coffee after 8am and its pretty good. My wife gave this place 3 stars as the place across the street (La Bahia) is a combo of section 8 housing, Breaking Bad, and a low rent horror movie. It didn’t bother me but wouldn’t want my wife or daughter walking around there alone at night; however, I can’t fault the CoastView for its neighbors. The room also came with Dish TV, so lots of channels! My biggest complaint is the free WiFi. My mobile web browser was immediately hijacked once it was connected to the hotel’s WiFi. Took about 15 minutes to eradicate the problem and I used my mobile data plan after that. This happened to my wife’s phone also. Get some security for your WiFi, other than that Thank You for your hospitality.

3 stars because the employees were very nice and the location was prime. It was so close to the boardwalk and steps from the beach. Room was clean and not too horrible. I really wanted a coffee machine being there’s nowhere to get coffee early. They have coffee in the office but not until after 8am. The parking was ridiculous and your lucky to get out of the tiny garage without backing into something. There was a spooky apartment complex next door that looked to harbor the homeless so just be aware of your surroundings. I’d stay again for the price and location however if the price was any higher than $ 100, I’d look elsewhere.

Wow. Very impressed with this place. A pleasant experience through and through – clean and comfortable but what really stood out to me was the young employee at the front desk, Benjamin. Such a delightful young man. Kept me entertained with witty banter and his playful attitude. The maid Elizabeth was very friendly as well. Breakfast mediocre, but overall great experience. Highly recommend. Can’t wait to go back!

Right across from the beach! Can’t say enough about the staff! Very accommodating, patient and friendly with our group of 9. We stayed in 2, double queen rooms. The beds were very comfortable. They have a simple breakfast in the morning with enough options to get you going for your day. Parking was the only reason I didn’t give them 5 stars. There is lower level parking for only about 10 vehicles and the rest park up stairs. Not bad but we went the weekend of the clam chowder festival (parking was hard to find) and the hotel is next to a bowling alley so people like to park in the limited parking spots up stairs. Like most beach communities the parking spots are pretty small so take that into account.
I would certainly recommend this hotel. Job well done!

Stayed here over the weekend — not 100% my favorite but not terrible either.
The staff was awesome — very friendly and accommodating. The location was great — you could walk to the boardwalk and the beach. Price was decent — about $ 100 for the night and I booked it that same day.
The cleanliness of the place could use some work, and some updates. The parking situation was a little frustrating, and the wifi didn’t seem to work well at all. Even the guy at the front desk told me he doesn’t get much of a signal inside the building.
All in all, if you need a place to stay for a night in Santa Cruz for a decent price, this is a cool place — just don’t go expecting a Hilton or anything!

Thin walls but Great location. parking is challenging but they do have one of the BEST locations near the boardwalk so walking is a breeze.

Friendly, attentive staff and perfectly clean rooms right on the Santa Cruz Boardwalk all at a very reasonable rate! Our cute little room with a king sized bed, modern bathroom, fridge and microwave was only 84 $ on a Sunday night. We spent the day at the beach, walked home here to shower and then enjoyed a quick walk downtown to the clubs. It’s a great place to recharge in the middle of the young and exciting Santa Cruz scene. We really look forward to going back to stay here.

Right across the street from the board walk! Literally, 200 feet! Beautiful veiw! And friendly staff!

Lots of space, free parking & wifi & literally across the street from the boardwalk & beach. Friendly staff as well.
Book early for the best prices & continue to check back for rate changes.
We stayed 2 nights for $ 200! Amazing!

OK, so. here we go. Just got back from a 3 day stay in Santa Cruz, specifically room 101 ocean view @ Coastview inn, with a grand total somewhere close to $ 1000. Let’s start with the staff,
Staff gets 5 stars, because even though this Inn is mediocre at best, they have no fault for the two star rating. The staff was very helpful and very kind, check-​in was fast and simple, all of the info was given up front. All in all, competent, courteous and friendly customer service oriented staff.
Room gets a 1 star for sure. And that’s even being nice. Just an overall dingy, smelly, musty appearance. Bed was comfortable, and bathroom was clean. I went into this knowing it was a two star inn, but this was far too over priced for the condition of the room and dwelling. Personally, the owner is to blame, and truthfully, he, she, they or whomever owns this dump, needs to invest a good chunk of change for some up to date renovations. Honestly, you charge enough to spare some cash on the appearance of your bread and butter. Santa Cruz in general has an over abundance of transients, druggies and just hippy people, and for some reason, they congregate around this particular area. Noise is an issue, so beware! Breakfast… no thank you! Even my 3 year old was wondering where the waffles were, lol.
Anyways, I wouldn’t stay here again for the amount of money they charge. It’s ok to charge $ 350 a night, but make sure you have some decent looking rooms, furniture and overall appearance. I would say the ocean view was worth it… but it wasn’t that impressive, however, location across the boardwalk was stellar, and for that it gets 3 and a half stars. It all goes back to the proprietors, I hope you read this. Shame on you for highway robbery!!! Invest in your customers and your customers will invest in you!!! The only good thing… your staff!!!

We’ve stayed here once before and everything was just fine. The room seemed cleaned, old carpeting, out dated and weird smell but we had a nice view of the beach. We stayed on the 2^nd floor and at the end. As far as I remember it was pretty quiet and didn’t have anything to complain about. It was nice being able to walk back and forth throughout the day as the beach is right across the street. Never swam in their pool and don’t think I’d ever want to. The parking is pretty tight and the overflow parking is a hassle, but it’s available.
We decided to stay again, for Fathers Day. The only room facing the beach was on the 1^st floor. When we came in, there was an over powering musty smell and a slight odor of a dog. Gross, I’m allergic to dogs but it’s been tolerable. The gentleman checking us in did apologize for the condition and offered us another room. We wanted the view of the ocean so we stayed here. With the windows facing the street I expected some street noise, but it’s actually been pretty quiet. However, the people next door are so fricken loud and inconsiderate. There’s at least two couples and I counted four kids and a baby stroller, sounds like there’s more in there! I can hear everything! and when they bang on the wall? Omg, it’s not just annoying but very startling! The couples are arguing cussing up a storm, going in and out slamming the doors and I guess the kids don’t have a bedtime. It’s fricken 2:00 in the morning and there’s no management to call! I called the office, but no one answered. He did say they would be closed and that we should ring the doorbell near the office to reach the on-​call staff, but I’m not leaving the room at this hour to wake someone else up because of these a-​hole neighbors. The walls are way to thin, I could hear their conversations word for word! I’d like to tell them all to shut the hell up, but I doubt it will help any and would only make the situation worse.
I must say, the young gentleman who checked us in was very nice. Even though he was busy, he was very courteous to us, the people calling on the phone and other customers in the office who were waiting for him. All while having a car towed from the parking lot. Great customer service from that guy.
The three stars are for the thin walls and not knowing who to call in the middle of the night. Otherwise, we love the location, comfy beds and we appreciate the customer service we received, the only reasons we’d stay here again.

Previous reviews inaccurately describe the hotel as it is now. I hope my review will help to set the record straight so they can overcome their past mistakes, since they’ve redeemed themselves by doing an amazing job on renovations and fixing every problem mentioned in past reviews.
Family had an excellent stay ⁰⁴⁄₁₅. Staff very friendly with no BO; No shady people hanging around and No noisy partiers; No mold, bugs, broken doors or stained linens; free Wi-​Fi and TV worked fine; Free covered parking (if early); they let us park before and after our stay, and let us checkin early and checkout late; and Continental breakfast was better than most with lots of healthy choices. Improvements could include a newer flat TV with an HDMI port, and a power strip with USB ports.
We got a great off-​season rate of $ 100, marked down from the outrageous summer rate of $ 700. This is same rate several hotels charge, but many are further away from the ocean, requiring you to drive pay for parking, if needed. So actually, this hotel offers more for your money since it’s within walking distance to the beach, wharf, boardwalk, restaurants, and small stores; free parking across the street from the beach; and you can come and go to your room throughout the day, so we enjoyed breaks, changing clothes comfortably, and beach walks without kids.

Stayed here in March got a great rate. Very clean room and very nice staff. I would NOT stay in the height of the season and i would not pay more than $ 80 – 90 for this hotel unless i was just going for one night only to take kids to boardwalk. Perfect location for that!!! Its a middle of the road quality motel and you get what you pay for. You want a 4 or 5 star go somewhere else. But a one nighter on the beach in Santa Cruz you cant get much better. I stayed by myself for work and felt safe, was lucky enough to get parking in the lot. Not sure if i would have been happy if i had to park on street. Overall great experience for $ 65 on hotwire!

Sehr bescheiden ausgestattetes Hotel mit Top-​Lage. Ein sehr kleines Zimmer erwartete uns hier und die Parkplatzsituation war für größere SUVs auch nicht optimal (eher Europäisch ;)). Das Personal war jedoch sehr zuvorkommend und löste alle Probleme ohne Beanstandung. Zum Strand geht man praktisch nur vor die Tür und schon ist man da. Der Strand ist jedoch nicht der sauberste. Überhaupt ist die Stadt außerhalb der Saison eher ein toter Fleck und nicht wirklich empfehlenswert.

Well the mattress was good, everything else not so much. Pillows were more like throw pillows and old, shower didn’t work, mold all over. Advertised sound proof rooms, more like sound resistant. While not loud could still hear everything.
For the price we paid not even close to acceptable.