Aura Torres, DDS

Dr. Torres ruined my teeth. I went to Dr Torres about 8 years ago, back then I was naïve and I took her recommendation that I needed 11 fillings at face value and followed through with her recommended treatment. I had 1 cavity prior to seeing Dr. Torres in my entire lifetime, and I have not had any new cavities since. I think that it is highly unlikely that I needed any of the fillings that she put into my mouth. Moreover, after she was done I noticed that she had liberally drilled all the grooves in my back teeth, which I am certain had not been decayed. Now, for the rest of my life, I will be stuck will 11 fillings that I probably did not need, along with the complications that continue to come from having so many fillings. Fillings get old, they need to be replaced, and the more a tooth is drilled the more the structure loses its integrity. This is not to mention that I have plastic compounds in my body leaching toxins that served no purpose other than to make money for Dr. Torres. I wish that I could go back in time and get a second opinion, if I had, my teeth would probably not be like Swiss Cheese filled with plastic composite. I want my teeth back.

The office was pleasant and I really liked being able to do all my paperwork online prior to my appointment. I also appreciated the appointment reminders via text. Dr. Torres was wonderful, she was professional and kind. It looks like I finally found a dentist that I like!

This review is solely based on getting an appointment and the front desk staff. First time I called I couldn’t get through. By the third time I just left a message. They never called back. Finally I got through and had to make an appointment 4 months in advance. No big deal she has great reviews right? Then I get a call 2 weeks before my appointment that they have to change my appointment (so clearly not an emergency or sick call), they give me one other option for a date that week and then say they are booking into July. So I’ve waited 4 months for you to cancel my appointment and tell me I have to wait another 4 months. No thanks. Oh and the front desk said it was my fault since I couldn’t come on the one day she offered me next week.

I’ve been going to Dr Torres for more than a decade and would give her 6 stars if I could. She is a wonderful, ultra-​competent dentist who’s running a uniquely warm and welcoming dental office. A Santa Cruz treasure!
It seems strange to say that going to the dentist is a pleasant experience, but in her case, they’re doing everything possible to make the experience pleasant, and it makes a big difference – from the welcoming staff, to the clean and pleasing office, to the music they play to help take your mind off your mouth while they’re working.
Kelly handles my hygiene appointments and I recommend her highly as well, though every hygienist I’ve ever had there has been top notch. Until I went to this office for cleanings, I didn’t realize that cleanings don’t have to *hurt.*
As a nice side bonus, Dr. Torres’ rates are very reasonable and competitive.

Dr Torres is awesome. I have had a few not to great dental experiences in the past, and have been a little gun shy about seeing a dentist again. Dr Torres was very calming and has a great demeanor. She put me at ease. Thank you again, Dr Torres!

I have had extensive dental work in the past, and today was my first appointment with Dr. Torres. A co-​worker recommended her highly and I concur completely !! I had x-​rays, cleaning and the initial exam, and came away feeling good about the entire appointment.

Dr. Torres is great. I accidentally ended up being 30 minutes late to a 90 minute appointment and they were all still very nice and understanding. By choice, I don’t take Novocain (except for root canals) and Dr. Torres does a fine job not causing unnecessary pain. Dr. Torres has a big heart and sometimes treats patients on her day off. The office is high-​tech and up-​to-​date. Highly recommended.

Best dentist! Awesome staff! When you come to your appointment, it really is all about you! They make you feel welcome and well cared for.

Dr. Torres did a good job showing me where she found problems and explaining a path forward. I’m left with the feeling that she will be sufficiently careful to trust with a drill in my mouth. The hygienist, Amalia, was patient and friendly. My only complaint is that the next available appointment for a filling is not for two months.

Dr. Torres is a pleasant woman with a great disposition! Her staff are all so nice too!
My family and I have been seeing her for a couple years now and no issues, but expect to take a month or two to get an appointment.
Today I was in the middle of putting out fires, late to the appointment and had to be somewhere right after. She got me in-​and-​out there so promptly. She made my experience getting fillings (yes fillings!) seem like a spa retreat in the middle a crazy day. :)

I e-​mailed this office about scheduling my first visit and did not get a reply so I called in May and did not get scheduled until July and was suggested to try and find somewhere else. When I show up for my scheduled appointment it turns out that they didn’t even have me in the system. Staff dealt with the situation very unprofessionally and did not give me many options when noticing their scheduling error. I was excited to go to an all female office and walked out very disappointed.

My entire family (youngest starting coming at age 5) loves Dr. Torres and her excellent staff. The office is clean and well-​run. The staff is kind and welcoming. It’s never easy to find a good dentist, so I’m so relieved we found Dr. Torres! PS. they play really fun music — a wide variety from 60’s soul, country, current pop– it keeps changing and never feels like muzak.

Straight up the best dentist I’ve ever been to. Dr. Torres & her staff are skilled and kind. I had several cavities filled and the experience was near painless. The office in general is immaculate and they play good music. I’ve recommended Dr. Torres to everyone I know. Also, the office takes UCSC Dental insurance.

i love love love LOVE Dr. Torres!!! every time i see her, she makes me feel like i have the best teeth in the world: D. there is positive energy flowing everywhere in her office. even the scariest procedure doesnt seem that bad.
Dr. Torres has the best recommendations. I need to get an implant, so she referred me to Dr. Amer for my TADs and Dr. Yellich for my oral surgeon. both have been excellent!
the hygienists are all really nice and careful with your teeth.
i love the text message reminders/​appointment confirmations!
highly recommend Dr. Torres!!! :D You’ll want to smile before, during, and after your appointment.