West Coast Pool Construction

I can’t say enough great things about Terry and the entire West Coast Pool Construction team. They’re prompt, professional, on budget, and their quality is second to none. When I called for a major pool remodel, outside entertaining area and landscaping — a full backyard remodel, they responded right away. We set a meeting for the following evening. I received 3 quotes and their quote was very reasonable, and Terry and his crew are very competent and approachable. He didn’t try to up-​sell us or do any other high pressure stuff, he was just there to help and make my vision a reality. Not only does the pool look like a million bucks, but Terry was there every step of the way. He kept us in the loop as the pool moved through the renovations project, and he took great care of us and our pool. These guys really are that good. If you’re even considering having pool work done, call Terry at West Coast. You can’t go wrong with them! He has 40 years experience and an amazing portfolio and references.

West Coast Pools was hired to build a pool in our Burbank home in 2010 and was paid in full. Two years later, there was a defect with the plaster at the bottom of the pool. Because Terry (contractor) failed to take action right away, the problem escalated and developed small cracks, exposing the wire from below the plaster, causing water to penetrate the covering under the plaster, which ended up seeping through to the top layer of the pool. Corrosion has resulted and absolutely needs to be repaired. It is a common problem when pools are 15 – 20 years old, not 2 years after they are built. Terry, (owner/​contractor) then claimed he’s «not responsible for any damages because he hired „subcontractors“ to do the job.» Which he did, but still makes him responsible because he signed the contract and he got paid. Yet, he will not take responsibility. Terry will not return his customer’s phone calls after defects appear. The pool was only 2 years old at the time. Per the disclaimer on his contracts, he guarantees his work (a bunch of lies!!) for the first 4 years. It was disappointing that such un-​professionalism was being presented; he failed to follow up or even have the decency to contact his customers and make arrangements for the remedial work to be carried out. Do not hire this man! He’s a scam! All he wants is your money. He does not and WILL NOT stand behind his work! Once the work is completed, he will disappear. Don’t be fooled! There is a second license under the name of Gold Coast Pool Construction. It’s the same contractor! A complaint was already filed with the CA State Board Lic.