Pro Water Solutions Water Filtration

We purchased a water softener and whole house carbon filter through Pro Water Solutions. The company is very professional, provides up front and fair pricing and is excellent with customer service. We have been very pleased with the quality of our water following the installation of the filtration system. Pro Water Solutions is an honest company who provides a high-​quality product and we highly recommend them.

There was no way to downgrade a half star, so i went down to 4. So it’s been almost 2 years that I’ve had the system installed in my house. I’ve had no complaints with the system itself, but I decided I had to downgrade the review 1 star because of the install job quality. Since my system is installed in the garage, the guys that came in had to go through the garage drywall to connect to my main intake. The downgrade is for the drywall patchwork they did after they hooked everything up. Unfortunately, the patch work wasn’t done that well and since I have to look at it everyday when I park my car resulted in the half star downgrade.
On the ithet hand, I’ve had to call Brad on numerous occasions regarding changing the filters on my RO under the sink system and he’s been great in helping me save some money to do it all on my own, so definite props to Brad for being willing to always answer my questions.
However, just can’t seem to get past the patchwork job.

Pro Water Solutions installed an under sink system in our home and we love it. The water tastes great, the job was done well and the kitchen was kept clean. They gave us a lot of detail about the product before we bought it and provided excellent support following the install. My wife and I are very content. Thanks guys.

I had a softener and reverse osmosis system in stalled over a year ago. All have been great. Occasionally I have questions about operation of these systems. Brad and his team are always available to help me out. Great customer service

Brad, sounded real good as other reviewers have posted, but this guy made sure that I buy it from him. He also asked me to pay him in cash, which I did.
Now its been few months and I have been trying to call him for the service and my water from RO is not upto standards from the competitor that he was bashing about.
I have called him multiple times and he is not picking up my calls and not calling back either.
I have asked him to do a simple test on the water quality and that is what he is refusing. I have paid him very high and installed the equipment in my garage also suggested by him of what he called Top Of The Line. So he made me spend money so that he can make big profits.
After I installed the product from him, I received a call from another supplier and he quoted me $ 1400 less than his price.
Beware of this guy and company. They will be nice during sales, but after the sale is made, they don’t bother to get back to you.
I will be suing him for the water quality that I am getting and also will be reporting him to the Contractors Board.

I called Pro Water Solutions because my Watts Première Reverse Osmosis System was leaking. I spoke to Brad, who was very knowledgeable and informed me of the disadvantages of my system. He didn’t hard sell his system, especially because his company is in Santa Clarita which is very far from me. He gave me instructions how to shut the RO system off to stop the source of the leak, and gave me references to companies more local to my area which is Marina Del Rey.

We recently moved to Oxnard and immediately found out how bad the water was here. We had been planing a whole house filtration system but realized we also now needed a softener. We have had whole house water filtration systems in two other homes so we understand the process and the going rates. Called them on a Wed., Brad came out on Thursday and Jack installed on Friday. Jack also caught that there was no pressure regulator on the water supply (what was the builder thinking!). He’s coming back to install one for a very fair price. Wow! Really great service, great guys and we are extremely happy!

After an exhaustive amount of research and many questions answered with confusing results I decided on Pro Water Solutions for my water softener, carbon filter, and RO drinking system. I found them on the internet and they were very patient with all my questions. All they do is water treatment, as oppose to others who were just plumbers pushing the systems they get a discount on. These plumbers had to «research» my questions and call me back. In addition, all these plumbers just seemed «slick», not to mention overpriced. The guys at Pro Water Solutions were professional throughout the whole process. My salesperson was Brad (not me) and my installer was Jack. I believe these are the only two guys in the business. Even after the install they were very easy to get a hold of. I called their references and everyone spoke about how honorable and ethical they are and I found this to be very true. We really love our soft water and drinking water and I cannot say enough about these guys. They run a business like I run my business — professionally and with customer service as their main priority. It’s unfortunate that this level of service has become the exception instead of the norm. Their website is http://prowatersolutio…
ps — I opened a Unilocal account just so I could post this review for them. I’m sure I’ll be writing more reviews for other businesses but probably not positive ones.