Juice It Up!

I’ve come here at least 4 – 5 times now and am NEVER impressed. The employees are not friendly, the music is so loud you can’t hear anything, and the people making the smoothies are so slow. Every time I’ve come it takes at least 10 minutes to get my smoothie no matter if there is no one in the store or 10 people. Last week when we came in they messed up ²⁄₃ drinks and when brought it up to the guy ringing us out he ARGUED with us saying that THAT was what we ordered. Someone needs to get a handle on this store.

Great smoothies and raw juices it all smells wonderful in here. Only been at a Juice It Up once before and what’s not to like? Energy shots, acai fruit bowls, boosts and non-​dairy smoothies galore. That’s why the lines here are quite long during lunch rush especially in the SCV. I’ve seen the patrons while shopping at the Office Depot across the way sweat it out for their drinks.
Today I felt like having their Pitaya smoothie and it was perfect. A sweet, superfruit drink to brighten up your day. It’s stark pink so be careful it might stain if you get it on your clothes.
The only thing I have to say is that the music today was quite loud I could barely communicate with the guy behind the register taking my order. There was a lot of «what?», «I’m sorry what was that again?» back and forth. They may want to consider volume control.
The parking lot here can get crowded considering there are quite a few eateries (Panda Express, Togos, Starbucks, Chipotle, Little Ceasars) in the strip mall where its located. Other than that, it’s nice that we have a selection of juice shops in the area.

I am a loyal to this place and location! The most freshest produce out there. I personally recommend the acai smoothie or bowl. Their acai is not just like the other smoothie places around here but the pulp which has the most nutrients and taste. And ALL of the employees there are so welcoming and work hard to get your smoothie done right and done fast. My son loves the Zone Protein drink and also the pitaya. But you can’t go wrong with any of their smoothies or bowls or the customer service. It’s my second home

I’m usually not one to complain about things and normally bite my tongue when it comes to not being happy with a service. I get it! Businesses have their off days and one day of bad service shouldn’t define the business.
I’ve been to this location plenty of times since it’s convenient for me to grab a «pick me up» on my way to work and to also know that getting your order will take at least 10 minutes (minimum wait time). Every time I’ve come in, I’ve noticed the employees are extremely slow at doing the their job and always socializing first before helping their customers.
I came in yesterday afternoon, aware that there would be a wait due to high school kids and it being lunch time. As expected when I walked in, it looked pretty busy, thought I’d have plenty of time to grab something before I headed to work (arrival time: 12:30). I noticed that everyone standing in line before me, was getting their orders within 5 minutes. Which made me pretty happy because the employees were finally moving for once.
After paying and waiting there were at least 4 other people that came in after me at completely different times. Finally they call up an order that was ready, not mine but the person that came in after me. Not worrying too much of it I checked the time at 12:45.
*Now suddenly since it slows down I guess the employees decide to too.*
I notice I have to leave in 5 minutes to get to work on time, I still give them the benefit of the doubt. Again I see another order called up, also for someone who came in after me. Still decided I’d wait a couple more minutes hoping they’d be done soon. It’s 12:50, by this time there’s a third order called. AGAIN still not my order. I go up to the girl that rang me up to begin with and ask what was taking so long. With attitude she says «they’re still making it».not to mention while I was waiting I saw at least four different people «making» my order, one to blend the fruit, one to pour the blended fruit, one to add granola, and one to slowly and patiently cut the fruit to top it off. By the time I left there it was 12:53, not to mention I walked out of there with a watered down berry bowl. I find it absolutely ridiculous that I waited 20 minutes for something watered down and half the size of the juices!
Not once did I see someone hand growing or gardening any of the fruit or veggies while I waited and you still have the audacity to come off rude while I had been skipped THREE TIMES. Definitely won’t be returning to this location. Glad there’s a new one that opened in Valencia.
This place has awful customer service.

Normally I go to Jamba juice. I decided to stop here since it was on my any to the office. When I came in the employees hid in the back and never greeted me. Once they came out 10min later I was asked with attitude what I wanted. Then I got to hear two employees complain about thier jobs as they made my drink. Unbelievable.

5 stars just because out of the countless times I have come here, the service has always been great. Workers are happy, friendly and fast. Really impressed with their customer service.
Drinks are always good and you can choose whether you want something really healthy like a pressed juice or something more of a treat like a giant smoothie with sherbet in it.

If you want unfriendly, miserable looking high school kids to slowly make you a juice while playing music that repeatedly drops N-​bombs and F-​bombs, then this is the place for you. Been here a couple of times over the past few months because it’s close to the hockey rink. I had hoped that maybe I was just there on a bad day but that seems to be everyday.

Very hot inside. Dirty place. Many workers but all too lazy doing nothing. Slow service. Not worth it in my opinion. Owners made me and my kids feel uncomfortable.

«Sorry about the wait.» This should be their slogan. I go here 3 or 4 times because it is close to my house and the juices are good but they do not have their act together. Whether the one juicer is broken and I sit while they remake my drink again or whether the staff is moving like apathetic snails, I never wait less than 12 minutes for a juice when there is no line in front of me! Maybe have a bigger staff?

I love the juices but they’re a hit or miss. Sometimes the juices are really good and sometimes not so much.

Drinks are a hit or miss. Some are good, others are not so good. However, the customer service is almost always a miss. Sour faces, blank stares, hung over glazed eyes… get it together kids.

I have been frequent visitor of the place and this review was long awaited after the new management took over.
I am big fan of thr Raw fusion juice and Pitaya Passion bowl!
They have great customer service, pay attention to what you want to order and when you are confused (there are so many options), they help you to choose the best.
Place is very clean and atmosphere is healthy!
Way to go!!!

I used to like coming here but over time it has gotten on my nerves. The place is always hot, no air, so it is cooler to stand outside. There is no where to sit inside. Buy a bench. They cost 50 bucks at Home Depot. Theres a home Depot across the street. It is always loud. Music is great but when I need to communicate my order and I can’t hear the person behind the counter it sucks. I can’t hear my order being called. All your workers mumble and they don’t put the customers names on the cups so they always get the orders wrong. The experience here sucks so I would rather go somewhere else for a 5 dollar smoothie.

Acai bowls!

I had the Detoxifier juice minus the cucumber. It’s really good and it filled me up to the point where I didn’t wanna eat my meal– didn’t have to
It has a strong ginger taste (not too strong but if you’re not a fan of ginger you might wanna leave that out)
I had to leave out the cucumber because cucumbers tend to give me indigestion.
I like it! I’d recommend it. I’m looking forward to trying other drinks

Every time I come to this location I get terrible customer service. Last time the girl spilled half my large raw juice and didn’t offer to re make it correctly, instead just added a bunch of pineapple to fill it up, she didn’t even apologize. Is it so hard to put on a smile and try to even pretend that your not miserable? Makes me question how the owner runs the place…

Yummy! Went today on a whim, very nice staff (thank you jona), delicious drink and VERY clean store. Definitely will be back again soon.

Just picked up a bunch of smoothies and they were delicious. They had something for everybody. Got some classic strawberry banana smoothies which were nice. I also got the orange sunrise with sherbet, not to sweet and not to tangy. On the veggie side we picked up the evergreen flavor. It was smooth and enjoyable.
Customer service was good. There were 3 workers all helping on the order. No restrooms FYI.

Decent juice combinations. I had the Rejuvinator: Apple, Carrot, Cucumber, Beet, and Ginger. It was a nice blend of the flavors, not too sweet, and with enough earthiness to make it interesting. It’s expensive, as one would expect, $ 7 for a medium. But worth it, because they don’t overdo with cheap fillers like Robeks. I’ll return if I have a juice craving close to the freeway.

Love this place! The staff is very friendly and takes the time to offer suggestions for chasers, etc. and explain the ingredients.
The only draw-​back is they are so popular that if you go at a peak time, you may have to wait 5+ minutes. Worth it for fresh veggie juice.
I get the immunizer minus apple & lemon with carrots added. Delicious!