Elite Smiles

This is the best dental office I have ever used in my life. Everyone I know goes here and nobody has anything close to a negative experience. The staff is fantastic with my 4yr old that has autism. I feel bad for people like Shannon who’s review I read which was ridiculously negative. You pay for services before they are performed unless you are paying with credit. Using your battle with cancer as an excuse is uncalled for. be mad at the world all you want for the hand you were delt in life but you are wrong for blasting this office the way you did. Anyway, long story short, great staff from top to bottom. The office is always spic n span and zero issues with any pricing or dental treatment. I would give Dr. K and his staff 10 stars if I could.

I would give zero stars if I could. If you are planning to change to this dental office DO NOT. I have had several appointments since July to get a baby tooth pulled and put braces on my 14 year old. It has been one thing after another. I feel like a human ping-​pong ball showing up at their office time after time and getting NOTHING accomplished. It is October 27^th. I am supposed to finally take her in for her impressions today and braces tomorrow then I assume they might FINALLY make an appointment with the oral surgeon to pull the baby tooth that has her in pain and not able to chew on that side… but since they have drug this out SO LONG I don’t get paid until Friday (the day after) can’t pay the deposit until then… so guess what? They REFUSE to get started without FIRST taking a deposit!!! They want to put it off two more weeks on a day that I have to get chemotherapy. That is their only soonest opening. They want me to bring her in after my chemotherapy treatments that day!!! I guess the doctor cares more about collecting his deposits than he cares about his patients’ oral health! There is so much more I could complain about. But the main point here: if you want a dentist who is efficient and caring, it is NOT this office!!!
*update*
SO NOW… Everything was FINALLY all set for her braces to be put on and Dr. K says that I need to come in this week to fill out paperwork or he will not allow her braces to be done. Mind you, this has been a FOUR MONTH ORDEAL of me going into their office for various «consultation» visits with no results… now I can’t just do the financial paperwork the day of her impressions and braces… no in his words, and I quote– «if you do not do it my way and come into my office this week to do the paperwork then consider that you DONT have an appointment next week!!!»
Yup. This is how he treats his patients that are sick on chemo and too weak to do any unnecessary driving across town!!!
Shame on you Dr. K for being a very rigid, uncaring dentist. Your way or the highway? Ok. I pick the highway. I called your office staff and requested ALL THREE of my daughter’s COMPLETE records. Now poor Chelsea will have to wait EVEN LONGER for her braces! Don’t EVER say you care about your patients after what you have put my poor little girl through!!!
*
In response to Dr. K.
I did not try to «dictate my treatment» and I have gone along with EVERYTHING you told me to do. As far as my «bad behavior» at the oral surgeon’s office that you sent me too, they tried to charge me an additional $ 150 for 3-​D xrays that were not only never discussed with me and not covered by my insurance, but also totally unnecessary. And I happen to be friends with one of their receptionists who apologized for the way I was treated by her peer!
You seem to think you can lie and turn this on me, but bottom line — YOU are the one who needs to worry about Karma as you are not being truthful. As far as giving you a «bad check», all I did was ask if I could give you a check post dated til Friday, payday and said that if you deposited it sooner I would be fine with paying my bank the $ 34 to honor the check. You may be ignorant about how Chase does business, but they honer the check (meaning you get your money, the check does NOT bounce) and the bank charges ME for that service!!! You in no way sir would have had ANY bad repercussions from taking my check ONE DAY before I got paid.
I simply thought that since your office had taken so long to finally start work, one day for payment was not unreasonable to a business who cares for their patients. But that was not acceptable to you so we rescheduled the appointment. The RESCHEDULED appointment is the one you decided to bully me about and make me come to your office a week prior to in order to fill out paperwork! I rescheduled MY chemotherapy to come to the new appointment that YOU now refuse to honor!
Yes you are a BULLY. Trying to force me to make another trip to your office just to fill out paperwork that could be done the morning of her appointment when you know that I am weak and not feeling well… as you say, your mother is going through similar health issues!!! Shame on you doctor! You even admitted that your own family won’t come to your own office for treatment because of how inefficient you are at taking care of your patients in a timely manner!!!
July. My daughter saw you first in JULY where you recommended braces!!! I came to ALL subsequent appointments that YOU told us were necessary, I think five in total over the time from July to now. Finally we were actually going to have something actually DONE other than consultations and YOU refuse because I won’t make an extra trip to fill out paperwork!!!
I have turned you into my insurance company and shared my story on several SCV forums to warn others about you…
You should have apologized in your response to my post, not lied and accused me of being unreasonable. You sir and your practices are unreasonabl

Still pleasantly happy with the office. Clean and professional. The Dr. Is awesome and staff still great. I couldn’t help but read some of the negative reviews, wow some of you have a lot of time on your hands and nice pic of someone giving the finger. Is this is a joke? Couldn’t help but lol and comment.

I had my wisdom teeth pulled here a couple weeks ago and I was very satisfied with the way the oral surgeon and staff treated me.
The office truly is immaculate which I am a huge stickler about. My only complaint was that it was a little too warm in the lobby and freezing in the exam room.
Everything was explained very thoroughly and glad to have found my new dentist. Would definitely recommend them to my friends and family. =D

There great with children, which is hard to find. They don’t pressure you into NOS. Clean office, restroom, equipment don’t look out dated. Great staff!

My husband Robert and I have been going to Dr. K for about 5 years. We love him, his office and his staff. Last week my husband had a sore tooth so I called Jessica and she fit him in the next morning. Turns out he had a broken crown. This was stressful as we were leaving in 3 days on a 5 week vacation. Dr. K put in a temporary cap and called to see if the crown could be rushed. Amazing! The crown was in on Friday as promised and Dr. K cut his lunch short to fit my hubby in. In the end. We are on vacation and my husband has no pain.
This office goes above and beyond the normal business practice. Dr. K really cares! BTW, he also has a great sense of humor! We really enjoy his staff and his office is immaculate.

Dr. Koutsoukos is the best dentist that I have ever found. I had tooth problems in Orange County and went to a local dentist for implant. There have been so mane issues so I decided to drive to Dr Koutsoukos when my friend recommended him to me. He did one crown on a broken tooth and another bridge crown on my implant. The surgery went so well that I did not even feel much uncomfortable at all.
His staff are so very nice and professional. I highly recommend him to anyone looking for a precision treatment.
I can’t thank him enough for ending my two years ordeal!
Helen

Overall I had a great relationship and service from Dr Koutsoukos. But I had the worst experience from the front office. There is no reason why anyone needs to be rude… Last I checked the client is always right!!!

Dr Koutsoukos is the best! I had a very positive experience dealing with him. His professional demeanor was reassuring and his friendly disposition put me at ease. Going to the dentist can be stressful for some but I had no reservations letting him near my teeth.
I received a cleaning and he also renewed the seal on some of my molars. It became evident to me he knew his stuff because he only resealed the teeth that needed it. I really loved how he showed me detailed pictures of my teeth and explained to me what was going on inside my mouth. This was something none of my previous dentists had done to that point. The cleaning that followed was about as enjoyable as you can get considering someone is cleaning your mouth with power tools: p
I’ve since moved down to LA proper since my last visit but I will be making a special visit to Valencia for my semi annual appointment.

Elite Smiles has given me a wonderful new smile. I have veneers now and boy do they look great. It’s the best thing that I have every done. Dr. Koutsoukos is the absolute best at what he does. Smart, funny and an outstanding dentist. I would recomment him to anyone and everyone.

I really like my visit to Dr K. at Elite Smiles. Instead of the expensive crown he gave me a great looking filling at an afordable price compared to other offices. The work he has done is of a really high quality and he is an excellent dentist. A dentist like this is so hard to find, and I highly recommend Dr K.

Since my husband got his dental insurance, we thought that it was a good idea to start seeing George Koutsoukos DDS, mostly for the convenient location since we didn’t have any referrals, it wasn’t. During my first visit I was 4 months pregnant knowing that my chances of having gingivitis were big. Even that I didn’t experience any discomfort or bleeding. So, he did a routine cleaning, he told me that I had gingivitis AND he also told me that I had SEVERAL CAVITIES to be fixed, and that If I choose not to fix them I was at risk of having a preterm baby because of the infection. He also told me that I had to change my old filing (the metal one, on the last molar which NEVER EVER bothered me at all). So I told him that I couldn’t believe that my mouth deteriorated that much since my last visit to a dentist, which was 1 year ago. And I expressed my concern about releasing all that metal from my filing while I was pregnant. He keeps saying how dangerous it could be for my baby if my mouths stays like this. Of course, he needed an approval from my OB/​GYN to use medication for the procedure. When I talk to my OB/​GYN, who is the person that I trust the most in this earth, he recommend me to get a second opinion, since he was more worried about the consequences of getting all that work done in my mouth than for «the risk» of infection if we let my mouth untouched. So I went to see my OB/GYN’s family dentist Mehran Abbasian DDS, and guess what? He wasn’t covered by my insurance, but he DIDN’T CHARGE ME for the consultation. He told me that I had a very small cavity that he wouldn’t touch knowing that I’m pregnant and without any pain at all. And he wouldn’t touch any filing if he wasn’t able to did X-​rays to see what’s going on inside those already fixed molars. Also it was TO RISKY to replace the metal filing right now. So, I have nothing good to say about George Koutsoukos who only cared about the ridiculous amount he was going to bill my insurance (of which I have a copy in my house) of $ 1736 without caring about my health and my unborn baby’s health. This is my story, I hope it helps someone else to make a better decision.