The staff is super friendly and helpful. The shoes I wanted were not in stock so I ended up ordering them. Shipping took forever due to the holidays and I ended up returning the shoes. I read a policy that I only had ten days to return the shoes and I was worried about having a hard time returning them but once again the staff was so helpful and I was able to return the shoes and get a refund. Thank you two gentlemen for all your nice help.
Brenda C.
Classificação do local: 1 Los Angeles, CA
If I could, I wouldn’t give any star!!! I ordered shoes for a Christmas gift online, Tancredi style size 9 ½. However the person who packaged it, apparently the store manager RAINE packaged two completely different color shoes ! Seriously?! Who does that? Do you not check shipments before they are sent out ?! Still to call and have her tell me «just come in» no sorry or nothing! Extremely pissed!
Emily G.
Classificação do local: 5 Valencia, CA
Cute shoes and friendly employees? What more could you ask for in a shoe store? I love the styles they carry and the cute accessories too. A little too pricey for you? No worries, they’ve always got some pairs on sale at the bottom of the shoe racks! There is always at least one pair I want to buy when I come in. There are a few show stores in the mall and this is one of the better ones!
Sadia C.
Classificação do local: 5 Santa Clarita, CA
I wish I could give this place more stars! I called before I went in and I found out later on that I talked to Dylan who was honestly the friendliest associate I’ve ever met. I asked about a sale going on today and he was knowledgeable and very polite and that’s what made me go in. I mentioned that I couldn’t go in until eight and he assured me it was perfectly okay. As soon as I got there he helped me immediately and remembered that I had called. I told him which shoe I was looking for and even though they didn’t have them he brought out about ten different pairs of shoes for me. Dylan and Michael gave me their honest opinion about every pair I tried on and not once did I feel pressured to purchase anything or that I had wasted their time. They were so wonderful and helpful and they helped me order them online even giving me reassurance that they would make sure my shoes came before Saturday which I was worried about, it being my birthday and all. They helped me past closing time and were such sweethearts about it. Thanks so much guys :)
David G.
Classificação do local: 1 VALENCIA, CA
I was in the store today asking for help to find a specific shoe. One of the guys working there offered to help, but before I could finish saying what I was looking for, one of his friends came in and he took off to talk to her, leaving me mid-sentence. After a few minutes, he had never come back. Aside from his friend, I was the only one in the store. What an absolute joke. I’d give zero stars if I could.
ENEDY P.
Classificação do local: 4 Palmdale, CA
love aldo shoes, but this store in particular, needs more variety! staff is very nice! and helpfull! i would love to see more accesories! the store overall is small, but Nice! ALdo shoes, are sooo confortable! :)