Le Parc Luxury Apt. Homes

Upsides: Le Parc is a nice place, well maintained and safe. It’s very quiet being by the cemetery. The pool, hot tub and and grill area is great. Love having a washer/​dryer in my unit. Management is responsive and maintenance takes care of things quickly.
Downsides:
–Corporate Essex owns and runs Le Parc. They are going to charge you to deep clean your place when you move out. I’ve lived in a million apartments and I’ve never had to hire people to deep clean. That’s insane. We get charged a crazy amount for rent. Keep your place clean and then we get charged? (On my pre– inspection it was deemed to be in great condition and clean, with only normal wear and tear). No incentive to keep things nice.
— You share water costs with everyone. So if you live alone. You split the same bill as someone who has 4 people in a one bedroom.
— I had some bugs from outside come in, I hate bugs and these were big. Oriental cockroaches to be exact. I do have to say that management quickly got someone to check it out and get pest control to spray around my unit.

Le Park has a great location, very close to 280,101 and ⁸⁸⁰⁄₁₇ plus to Santana Row and Valley Fair! I live here since 15 years and just renewed my lease again. The property has a great pool and spa with new outside furniture and BBQ grills, plus a well set up exercise room.
The staff is very helpful and friendly and attends to any needs promptly. A few month ago we got a new manager, Angela. She arranged various, well received Le Park community events to get neighbors to know each other. This included a real fun Christmas Party, with great food and gifts to win! Many neighbors attended and had a great time. Angela is very much liked here, I know, because people here talk to each other.
I am enjoying living here and plan to add many more years to my 15 years so far. BP

In recent months, a new property manager and new facilities manager have arrived onsite, joining a very excellent property supervisor. The new team is very strong, responsive, attentive, and caring. Details matter to me — and to them. They hear that something needs fixing — or see that something needs fixing … and they actually follow through and fix it. When you call, you get a live person. Le Parc has now been my home for over a year and I happily renewed my lease and continue to believe that making Le Parc my home was the right decision! In a very competitive housing market, there are a lot of choices — but Le Parc delivers on service, amenities, and location.

We just moved here from Iowa and we’ve had a really great experience here thus far at this apartment. The staff are friendly and a nice quiet neighborhood.

Great location; close to Santana Row and freeways; staff is personable and very responsive to requests; grounds are beautifully kept; pet friendly.

Worst apartment experience ever. Spent days cleaning my apartment, not only did they keep my entire deposit, they sent me a bill on top of that for more money… disgusting business practice.

Le Parc Apartments is GREAT!!! The property management team is the best I have worked with. Melanie, Maricela, Bill and Paul are the most professional team ever.
I have never had a Property Manager, Melanie, waiting to wish all the residents a «Happy Friday» as she handed us a breakfast to go bag, as we were leaving for work. That was a great surprise and unexpected delicious treat! Made my day!
When my washing machine was leaking water, I had a new washing machine installed and working with in 24 hours. Are you kidding me, Paul was had the best service ever. He was on time, left me a note of what the plan was, and he executed it.
I am very appreciative of the property Management team and their daily efforts to make the residents at Le Parc Apartments happy!
Cheers to the Team!

Our family has been living here for 4 month, we like the community which is quite and clean. Melanie and maricela in the leasing office are very kind and considerate, while Bill is always smiling and take active quick actions whenever maintenance or repairing needed. The price is reasonable according to the average level at this time. My daughter really like here where she can lead her cousin to play around without worrying about the safety when my sister in law visit us at anytime.

I’ve lived here for over 7 years, so I like to think I can provide a good review. I’ve seen plenty of employees come and go, but I think the current team is one of the better groups I’ve seen.
Melanie is very conscious of what goes on around the complex and does her best to stay on top of everything from resident issues to repairs. Paul and Bill are always out and about, they’re super friendly and willing to stop and chat or answer a question. The rental payments and maintenance requests are all online now, which is a nice feature. Most of the dog owners are good about keeping their pets on a leash and picking up poop. Being next to the cemetery provides nice quiet atmosphere, but being down the street from Valley Fair makes it convenient.
I know a lot of people complain about being able to hear neighbors, or minimal parking, etc. but to me, those are common issues that come with living in an apartment, plus the fact that the place that was built back in the 70’s. You need to have reasonable expectations when it comes to living in an apartment, otherwise you’re going to be unhappy no matter what. Market rates for the apartments are also comparable to other complexes, so that just means the recession is over. Yay?
To summarize, the complex has a solidly upper middle class vibe, it’s a reasonable, decent place to live and the current staff really do put in their best efforts. There’s a reason I’ve lived here for so long, and I’m not even the ‘oldest’ resident in the complex.

Melanie interrupted her lunch so we can ask her questions and see the apartments.
A very good deal for the location, size and updates in the unit. Great deal for the holiday on the deposit (regular+pet). Let’s see how the rest goes! :)

This place is the WORST. I’m sorry, but it really is. I do not recommend living here unless you LOVE the following things:
1) Hearing everything your upstairs/​downstairs neighbors are doing. EVERYTHING.
2) Having your rent raised by at least 12% every year.
3) Not finding a parking spot if you arrive home after 5pm (unless you get the one reserved spot per apt).
4) Having no guest parking, at all, none. If they park in any spot in the complex they will get towed, I promise.
5) Dealing with really rude office staff.
6) Getting miss-​charged on your pro-​rated rent when you renew your lease, and then receiving a late notice for the additional amount because the office manager can’t do math.
7) Inconsiderate neighbors that don’t pick up their dog’s poop even though poo bag dispensers are all over the complex.
8) Not getting your deposit back. None of your regular deposit, none of you pet deposit. NOTHING. And getting charged for extra beyond your deposit. (Is that even legal?)
9) Getting charged $ 500 on top of your deposit (and on top of your pet deposit) so they can test for dog pee after you move out. (Call me crazy, but shouldn’t that be included in the PET DEPOSIT if that’s standard procedure?)
So, if you read that list and thought to yourself, THIS IS AWESOME, then by all means, Le Parc is the place for you. Also, you might want to look up local mental health services, because you clearly need help.

In trying to provide a fair review, I will list a few positives and then all of the negatives.
Positives:
Liked having the washer/​dryer in unit.
Could usually find close parking to our unit.
Negatives:
Water temperature — In colder months water would not get hot in the shower. Not fun taking a cold shower when it is 40 degrees in the winter mornings.
Noise — do not rent a unit close to the parking lot. You will hear people at all hours and not get a full night of sleep. There is a large sewer cap that makes a loud noise every time a car drives by. You will also hear people going through the garbage at all hours. Not fun at 6am on a weekend.
Smoking — Had issues with neighbors smoking and it coming into our apartment. This would come from the parking lot into our bedrooms or the patio area. It is supposed to be a non-​smoking complex.
Repairs — Maintenance people are nice, but take their time to repair things and you may have to call multiple times.
Essex Property Management is unethical — As other people have said they kept our security deposit and sent a bill for an amount above the security deposit. We were told by Essex that CA law does not exist for «normal wear and tear». What a joke. Completely shady, unethical, and immoral business practices. Until living at Le Parc, I had always received a huge part of my security deposit back. Expect to lose your security deposit and receive a bill on top of it.

I lived in this Apartment complex for almost two years and enjoyed it a lot, the apartment gym, pool, office and yard work was always clean. The management team was always friendly. Bill and Paul are wonderful, always there when you need them. I definatly recommend this Apartment complex.

OMG, They keep raising the rent every time the lease comes up. This time up to $ 1729 mo. for the 1 bedroom. If I opt for Mo. to Mo. they wanted $ 3500 at first… Outrageous!
BEWARE of what’s coming in rent increases if you sign a lease here!
OK, So after complaining they did reduce the Mo. to Mo. option to $ 1819 Mo. Still very high to me!

By the way, since I moved out I have received a bill for $ 1450.00 and this is with my deposit taken out as well. Rip offs! Shady management.

I moved in to Le Parc with a 12 month lease, this 12 month lease expired and I immediately renewed for another 12 month term. I love this complex and I wanted to give it an up-​to-​date review. Many things have changed since the (outdated) reviews were submitted for this complex — renovations & new management. Read all the negative reviews, then disregard all they say about the management team & actual facilities.
If you want a simple cliff-​note, New Management + Low (relative) Rent + Luxury Living + Amazing Neighbors = HOME.
If you’re considering moving here, I’d read-​on below.
UNDER NEW MANAGEMENT!!!
If you’ve read the other reviews, you’ll notice that people were displeased by prior management. During my time under the prior management, I had zero issues, zero battles and cannot personally make any complaints (I was happy with the management team, but not everyone shared my experience). I paid my rent on time & was not high maintenance, so there was no problem. But, I did witness first hand and hear other stories from neighbors about the unpleasant occurrences with the prior management.
— Le Parc has recently (as of May 2013) inputted a new Property Manager (Lidiya) who is extremely nice, welcoming and receptive.
THE APARTMENT UNITS:
These units can’t be beat. Beautiful kitchen’s (although, not the biggest), In-​Unit Laundry, and spacious rooms (bedroom/​livingroom/​etc). These are the best priced units in Santa Clara, BELIEVE ME!!! I toured and priced EVERY comparable complex in Santa Clara & Le Parc was by far the best value. I pay ~$ 1,600/month, which is between $ 300-​$ 500/​Month less than all other comparable complexes. For a working-​professional, this is ideal. The reason this complex is lower costing is because it neighbors a cemetery. Only a few units face the cemetery, but of these few, almost none can actually see the cemetery because there is heavy shrubbery and trees that act as a border. If you’re superstitious, this complex isn’t for you. If you don’t care, then it’s actually a good and safe place to let your dog run off-​leash (my dog loves to chase the squirrels there).
THE COMPLEX:
The complex is beautiful! The pool/​hot tub & BBQ courtyard is spectacular — especially during Feb/​March when all the Cherry Blossom trees begin to bloom. The pool is heated to an amazing temp, easily usable all year round. The Hot tub sizzles and the jets blow hard, it’s very relaxing after a workout or with a 6pack of beer. The Maintenance team does an amazing job at responding to any issues — all my requests were completed by the day after I submitted my request (fix curtains, replace lost key, touch up, paint. The Gardeners, well… I have never been woken up by them, the grass is always green, the walkways are always clean, and the flowers are always blooming (what more could you ask for). Parking can be tricky, but this only depends on which part of the complex you live in — I’d say it’s 50 – 50 (front of the complex vs. rear of the complex for parking). I live in the front of the complex, my girlfriend and I have never had an issue with parking (you get 1 «reserved/​covered» spot and then there are a handful of permit spots to jump into if open). Parking has never been an issue for me or any of my neighbors, but, I can see it being a potential issue if you live in the rear of the complex. There is a fitness center, which is not impressive, but it’s better than nothing. It has 2 or 3 treadmills, 2 or 3 Bikes, and a fixed-​weight system. It does the trick if you are not a body builder and require racks and all the free-​weights in the world. There are several BBQ Pits in the complex which have a direct feed for propane, so you just simply turn the lever and click the igniter and then throw your carne asada on the grill. For dog lovers, the complex has numerous stations which provide a trash can and steady supply of those little plastic poop-​bags… very dog friendly.

I came here for an appointment to view an apartment and the office was closed… at 10am… office hours are 9am to 6pm… never got a phone call saying they weren’t going to show up so I left a voicemail and never got a call back. They completely wasted my time I left work for this. Definitely won’t be looking for an apartment here. Horribly unprofessional.

WORST MANAGER ON THE FACE OF THE EARTH! HER NAME IS SHERITA!!! She is all nice when you want to see an apartment there to get you in, but after you bite the hook and sign and your in, her niceness is turned to RUDENESS! She has the personality of a ROCK…
My wife and I turned in our notice 30 days ahead just like they requested and they turn around and added 2 days more so we have to pay 2 days of stay. When my wife went in to find out why we were getting charged 2 extra days. Sherita went into defense mode and totally went off on my wife, even demanded that she leave her office to talk to her assistant. The grounds keepers and the office assistant is very nice. But just don’t expect anything out of Sherita, cause all she cares about is your rent check. They will also stick put notices on your door that something needs to be done or taken care of right away but when it comes to something we need she doesn’t do anything about it.
They have a very high turn over in this complex due to the Manager (Sherita). Did I say she is a totally BI**CH!!! If they were only nicer and really cared about their tenants they would have more success in keeping them around longer.
Overall our stay here for 3 years was great due to great neighbors and the atmosphere and the nature that is surrounding the complex.
BE AWARE OF LE PARC LUXURY APT. IN SANTA CLARA!!!

Okay, so they’re really… okay. It’s not completely terrible.
Honestly for what they charge you (except, they just rose the price), these places are pretty nice. Of course. yes, i HAVE experienced better. I have to agree with all those that have reviewed before me because the apartments are nice. The management… is really not.
We often went to ask questions but they are always away on break or something. They don’t return exactly at the time that they promise to be back and sometimes it doesn’t even seem like they come out to work. The upper lounge above the gym promises to be open to residents during the same hours that the gym is open, but it’s never opened. The gym is tiny): It has 2 treadmills, an elliptical machine, a bike, and a weight machine. That’s all. The bathrooms are nice though… They could have made those smaller and created a bigger gym.
The pool is nice. The little «canine terrace» as they called it behind the apartments is cool too. I like to take my dog there.
I have to say I don’t really like the parking though. If you don’t have a parking permit, they will tow you. When we first moved in, my dad parked his car (forgetting to put up the permit) IN OUR RESERVED parking spot, and they had the car towed before we woke up the next morning. Crap. He was late to work AND we had to pay a freaking towing fee. But if you must, just park there without a permit until around 10pm. That’s when the security people come.
Hm, what else? The random fan that goes off every time you walk by the bathroom. Keep the door closed, you’ll thank me or anyone else who has said that in previous reviews. Also the closet door in the hallway that is practically unusable during the night because there is no light. I guess that’s all.
I say this again: The apartments themselves are nice. It’s just the management. I realized that I don’t give them much credit for being able to uphold an apartment complex such as this. It’s actually kind of nice. I will always have complaints and so will all those who have reviewed this place, but honestly, it’s not that bad. We all have a pretty decent place to sleep every night right? In the end, I am thankful.

The maintenance guy is nice. Office staff one woman in particular is horrible to deal with. Don’t ever complain or you will get attitude by office staff. Office is never open when it should be. Not a very nice experience.
Lots of cops visiting across the street. Lots of drunk loud people.