The tiny man known as Jorge seems to be a con artist. He’s quick with his hands and will steal your money! I handed him a 20 and then he opened the register to start counting my change and then looked at me and said ok and I’m like, ok what? He said ok $ 20. And I’m like what? Then he had me thinking I needed to pay him but I coulda swore I just handed him a 20. So my big black boyfriend came and then he handed me my change. I told my boyfriend what happened and he said that little Jorge was trying to steal my money. And that he came and then little weenie Jorge got scared and decided to do the right thing. So after buying my boyfriend some lunch for to go, I came in to decide on what I wanted and ordered a buttery jack but he seemed confused as he spoke little English, then when I finally got my order he gave me the chicken version of what I ordered. I also think he spat in it it because it looked weird and I seen him leave and bring my order right away even though I hadn’t got it till much later; so I stopped eating it. But When he charged me for my order he said $ 11.18, I gave him 11 and some change, I seen him at the corner of my eye, he moved his hand very fast and looked at me and said $ 11.18 u gave me $.10.25 he straight up took my dollar! And it would’ve been $ 20 had my man not came through. I come here every so often because I live near by but because of that little sneak Jorge I will never eat here again. I hope you don’t. If you do watch your money!
Andrew G.
Classificação do local: 1 San Jose, CA
You have got to be the worse«Jack» in the Bay Area. Never have I been done so dirty by a fast food chain. Burnt food??! You’re service makes me sick, I spent $ 8, and threw my food up, barf. I bought a spicy chicken sandwich and curly fries both burnt. I ate half my curly fries because I was hungry. You make me sick. Fire all your employees, you will lose all your business soon. How can they serve this? Pass it off as edible? I don’t want a refund, or free meal, you are forever on a black list. My wish is that no one else falls victim to your crappy food, literally waste.
Ace V.
Classificação do local: 5 Santa Clara, CA
This 5 star rating is only for one person. Normally this place is terrible. Before tonight this place never got my order right. They got a new girl at the counter inside though, her name is Maclovia. Not sure if that was with two c’s or just one. Anyway, she’s a sweetheart. We were greeted with a smile, she was patient with my order and didn’t rush me or cut me off like everyone else(I come alone but order for four roommates). Instead of just telling me the price after one order, she waited and also asked if I needed anything else, like sauce(which I sometimes forget about). She also asked me about the little details about the fries, like asking if I wanted normal or curly. Typically the others assume you want curly. –_– She repeated the order! SHEREPEATEDTHEORDER! I know this sounds like common sense but man… It’s rare in this location. The whole order experience was great. When the food was ready I double checked everything(out of habit cause they ALWAYS mess up the order somehow). Everything was right! She didn’t question why I was looking through the bags. She even offered a bag for my munchie meals since I was walking home. She gave me a smile when we were leaving and told me to have a good night. It is SO nice to have quality service, especially this late at night after having a cruddy work day. She’s still in training but I hope to see people like her more often.
Francis B.
Classificação do local: 4 San Jose, CA
Good location, on homestead and near Lawrence Expressway, every time I come here the food comes out quick. Staff nice enough
Serina N.
Classificação do local: 1 Santa Clara, CA
Worst location ever! You go through the drive-thru and it’s like the person taking your order isn’t even listening to you, I swear he cut out like 3 – 4 times and I had to keep repeating my order. Then when he finally got it right on the screen, I pay, collect my order, get home, and find that… NOHEDIDNOTGETMYORDERRIGHT. Even though the screen was correct, they still managed to ruin my order by not including bacon in the bacon ultimate cheeseburger. Why would someone order a bacon burger minus the bacon? How hard is it to put bacon in a bacon ultimate cheeseburger?!? Seriously bro, be better!
Desmond J.
Classificação do local: 2 San Jose, CA
One of my least favorite locations but it’s close to work. No one speaks English here unless they have to. I feel like I’m in a foreign country and the favoritism is obvious. A guy came in behind me and got his food way before me even though my order was 2 small items. On visit to this location the lady at the register had to step away to help in the back and another lady brought my order up. I asked for syrup but she didn’t understand me. She had to go and ask the other lady what I wanted. That ordeal took 7 minutes.
Michael B.
Classificação do local: 2 Sunnyvale, CA
If your going to order a combo by the number, why ask if I want it as a combo… And the language barrier… Thank god my girl friend can speak Spanish, cause these night crew could not understand me, so my girl friend ordered in Spanish and they still some of the order wrong!!!
Tamiko B.
Classificação do local: 4 Sunnyvale, CA
Clean, fast junk. My review is for the breakfast experience. Opted for this over Kaiser cafeteria food –in all fairness, they weren’t open yet and we didn’t want to wait half an hour so we came across the way to JitB. Predictable food, not my favorite fast food fare –I’m more of a Carl’s Jr. Gal. My daughter liked the Breakfast Jack –bun, egg, cheese. The hubster got a Monster Breakfast Taco. It’s scrambled eggs, a slice of American cheese and has a drizzle of taco sauce. I got the breakfast with dollar sized pancakes, scrambled eggs, a sausage patty and a hash brown. I only ate two of the pancakes and my daughter wasn’t interested in them. It was good, but I’m a home cook and I could do so much better at breakfast time so I was satisfied for the convenience and price, but wouldn’t go out of my way to have breakfast here. Nice staff, a lot of riffraff came in and there was an old Winnebago in the parking lot that had«Cosmic Charlie» hand painted on it. An overnighter that ordered a Jack’s Munchie Meal from earlier that morning, perhaps? Drive through window and private lot. Seating isn’t comfortable –they want you to dine & dash. No Wi-Fi.
Matt V.
Classificação do local: 1 Los Angeles, CA
1. Went through the drive thru. We were the only ones at the entire restaurant. 2. Dont cut me off when I’m not done ordering. Rude. 3. Bish don’t be stingy with them sauces! This aint McDonalds!
Rachael W.
Classificação do local: 3 Redwood City, CA
I’ve been here quite a bit and usually the service and food is pretty good. There is one girl who works there who is always in a great mood and offered advice on different food/sauce combinations to try. Just went here and was asked if I wanted any hot sauce so I said«no, but ketchup and the egg roll sauce. Sweet and sour.» I received no sauce. Bummer. Dry egg rolls are pretty weird, guess I’ll have to check my bag before driving away next time.
Alexander Y.
Classificação do local: 3 Rowland Heights, CA
I’ll give you guys three stars for two reasons: 1. You’re pretty fast on the drive-thru, so thanks for that. 2. I appreciate that you accepted my expired free tacos coupon with a Laker logo on it. :D
Lisa B.
Classificação do local: 3 Santa Clara, CA
Yes Im Unilocaling Jack in the Box ! ha. ha…ha… So Friday after work I stoped by our local Jack In the Box to pick up some Taco’s. Can’t beat the price 2 for a dollar… so I got 6 taco’s plus a order of french fries, Onion rings, Jealopeno poppers. Food was just your normal fast good. Service was really good the drive in girl was extremly nice polite and ask how was her customer service. Outstanding that she asked ! she gets 4 stars for service.
Lucky D.
Classificação do local: 3 Santa Clara, CA
Pretty standard Jack in the Box, with takeout open late and drive through open really late. On my last visit here, I ordered a spicy chicken sandwich, with large curly fries and diet dr. pepper. I like that this location has diet dr. pepper, as the one on el camino doesn’t, and that’s my preferred drink. The curly fries are usually my favourite item by far at JITB, but this time they weren’t the greatest… a bit soggy, and not filled to the top of the container. The chicken sandwich was pretty good though, and usually I don’t care for it that much. The location is small, and the parking lot is a bit hazardous when its busy. I find the service is a bit slower here, even when there aren’t that many other customers. Also, I find that the lighting in the dining room is dim, making the place seem dreary and uninviting. I might try around for a better location, but for now, this will do.
Subrosa I.
Classificação do local: 2 Palo Alto, CA
The workers here are all right. No complaints about the service or the cleanliness of the place. The food, however, leaves much to be desired. Jack’s waffle breakfast sandwich can’t hold a candle to McDonald’s sausage McGriddles. And Jack’s sirloin cheeseburger definitely does not measure up to McDonald’s angus burger.
David G.
Classificação do local: 2 Pleasanton, CA
Man. These guys are slow.
K. A. R. G.
Classificação do local: 4 Los Angeles, CA
Basic Jack in the Box. Solid 3. For being open super late, dealing with drunk people who get there late, and for the most part being quick and efficient, they go from 3 to 4 stars for me :)
Jennifer P.
Classificação do local: 2 San Jose, CA
I know it may be viewed as trivial to complain about a fast food joint, but I’m pregnant and I think that’s allowed. Service wasn’t that friendly, food was pretty bland(compared to what I’m used to at JINB) and they not only forgot to put my salsa in our bag, but they also managed to forget our orange juices too. Wasn’t too stoked that I was craving orange juice so much that I had to go buy it at 711.
D d.
Classificação do local: 2 Santa Clara, CA
when we had issues and had to eat out alot, we picked up drive-thru from this jack in the box on homestead a bunch. fast food isnt very healthy but we were looking for quick food that we could eat while driving. don’t remember anything outstanding nor horrid. greasy. pricey considering that its fast food and outta be cheaper imho. tastes good tho. so i guess if you like fast food its ok like a 3. if you consider the other issues overall maybe a 2. i cant really tell the difference between all the jack in the box locations. seems same to me. only posting a review because i recently started looking up all the places we have ever eaten at via the santa clara county department of environmental health food facility inspection reports. then i adjust up or down to hold businesses accountable for food safety or to recognized/reward the restaurants who take it seriously. this jack in the box on homestead has had 3 minor food safety violations in the past 2 years. one was just paperwork so doesnt really count for me. other 2 were not a huge deal either just some lighting and ventilation, nothing actually messing with the food in a bad way. for big chain names tho i have high expectations for corporate to enforce food safety procedures. think overall i would just knock .5−1 star for these minor violations because they really are minor. so that would leave them at 2 – 2.5 stars overall or maybe 3 stars.
Reid Y.
Classificação do local: 3 Fremont, CA
Like the others who have reviewed this place, it’s a modest Jack in the Box. Reliable, greasy, and unhealthy. Hasn’t messed up my order on several occasions. Will happily choose this over the nearby McDonald’s
Noel M.
Classificação do local: 3 Milpitas, CA
McDonald’s across the street was my first choice but wasn’t open at 3 am so Jack got a chance to shine. The sirloin burger was surprisingly scrumptious! I thought it would just be a thicker burger but the beef was actually better than the standard burger. After I ordered I noticed they now have«secret sauce.» The guy at the window hooked it up with a small cup full of sauce without even giving me flack!