Carter’s Babies & Kids

Santa Clara, Estados Unidos

2.5

Fechado agora

11 avaliações

Aceita Cartões de Crédito

Contatos

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Telefone
+1 408-241-3039
Site:
www.carters.com
Endereço:
2012 El Camino Real, Santa Clara, CA, 95050
Paradas e estações próximas de transporte público:
2.2 kmSanta Clara Caltrain Station
2.3 kmSanta Clara/University
3.6 kmShuttle to rental car center
Categorias:
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Informações sobre o negócio

Aceita cartões de crédito
Sim
Estacionamento para bicicletas
Sim

Hoje

Hoje 11:00 – 19:00
Fechado agora
Horário local (Santa Clara) 03:26 domingo, 29 de junho de 2025

Horário de funcionamento

segunda-feira 10:00 – 21:00
terça-feira 10:00 – 21:00
quarta-feira 10:00 – 21:00
quinta-feira 10:00 – 21:00
sexta-feira 10:00 – 21:00
sábado 10:00 – 21:00
domingo 11:00 – 19:00

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Proximidades

Próximos a esta localização:
40
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2010 El Camino Real
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2060 El Camino Real
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11 avaliações para Carter’s Babies & Kids

Não exige registro
Classificação do local: 1
San Jose, CA
Sad when people have a crap attitude in retail. 1. Little girl behind the counter. Get off your phone and respect your customers. Making your after work plans while ringing up a customer is NOT ok. The couple you were helping (not me) made a comment to me while walking out. 2. My daughter patiently waited for her turn to get helped. She had money in hand to buy a gift card. The second both employees were done with the one customer they both walked away from the register taking no notice of my child waiting to make a purchase. She’s 9 about 5 ft tall so she can’t be missed.
Carters needs to get their employees in some serious customer service boot camp.
Classificação do local: 1
San Jose, CA
I went to store to return dresses that were gifted by my friend. My friend also handover me the gift receipt.
First of all, what a Horrible customer service. No one says, Hello or help on what needed.
Second, they got angry when I had to return the item. Why???
Third, I never knew that my friend used her reward points to buy the gift. So when I went to return they said you will just get couple of dollars for this. I said but my friend pays a lot of me. So instead of explaining me how reward works they started shouting on me and telling me that they might need to call the security? Why??? Very bad. They are not helping at all.
I wish can give them negative stars.
Classificação do local: 2
Santa Clara, CA
The hours are not posted on door or Unilocal.I had to walk up and try the door to see if they were open, annoying. Went in one time and the ladies were pretty rude. It is a shame because it is right next to Target– it should be a slam dunk for this store. I have been to other Carter’s and the staff is friendly and helpful– no excuses for this store!
Classificação do local: 3
Campbell, CA
The Boy clothes are so boring — blue, grey, black, white and red. Nothing unique. Wish they had more color variety and cutter options in lots of sizes.
Classificação do local: 1
San Jose, CA
worst carters ever the girls were just on their cell phone behind the counter the only person who approached me was brendaly if it wasn’t for her i would’ve just left without buying a thing. definitely need more customer service training!!!
Classificação do local: 1
Milpitas, CA
I normally shop at the Carters at the Great Mall, which I love because of their great selection and friendly service. But I happen to be in Santa Clara and thought I’d check out this new Carters. It was clean and somewhat organized. But customer service is awful. No one greeted me or asked if I needed help. There were 3 girls chatting at the counter. Even though no one was waiting in line except for me, it took them 3 – 5 minutes to acknowledge me. Finally, Doreen helped me with my purchases. She was rude and condescending. One of the items I bought was also marked as lower priced than what rang up on the register, but she didn’t apologize for it. I’m never going back to this store.
Classificação do local: 1
Santa Clara, CA
If only I could give them zero stars. I’ve been into this location several times because it’s close to me home. Each time the customer service is HORRIBLE. Nobody ever says hello, asks if I need help or anything. Coming from a retail background I know that’s what drives business. The girls always look angry. And one night I went in to do a return and I felt like I was bothering the girl at the register. I even tried to make small talk at the register since it was only us in the store and she was just very cold. I like the clothes but I will not be shopping at this location ever again. Which sucks because it’s so close.
Classificação do local: 5
Long Beach, CA
I love this Carters! So close to my home and really convenient since it’s next Target and Sprouts! The special deals are endless and I love getting all these coupons. The cashiers are always so pleasant.
Classificação do local: 3
Milpitas, CA
I was surprised how bad the customer service was at this location. This was the first for my experience shopping at Carters. The sales person wasn’t helpful at all and it seemed they was bothered. I don’t think I will be returning to this location.
Classificação do local: 5
Bellevue, WA
Fantastic new Carter’s that opened up in the new plaza in Santa Clara between Sprouts and Target.
It’s bigger than the San Jose Saratoga location and there’s actually SPACE between isles of baby clothes. The sizing selection is pretty decent — I was able to find my child’s size in most of the items that I liked.
It’s clean, it’s spacious, and the staff is friendly. This is my favorite Carter’s. Don’t forget to sign up online for coupons!
Classificação do local: 5
Santa Clara, CA
I love Carter’s! So happy that they are closer to home now. So much shopping to do! Can’t wait.