Target Optical

Man. I’m shocked to see such low reviews. The staff is so friendly and helpful.
Dr Yang was very thorough making sure my prescription was perfect, while pleasant and cheerful throughout.
They hooked me up with samples to test lenses and then more while I waited for my lenses to arrive.
I wish I would have taken the name of the lady who helped me order my lenses. She got me two different discounts I was eligible for. I was buying them anyway so this was a welcome bonus and great service.
And the original person who helped me, Emmy, was very friendly as well. Amazing experience. I like Target but don’t associate high end service with that brand. This was above and beyond. Thanks Dr Yang and team!

— Called at 11:45AM
— Staff said there was an opening for 12PM
— Arrived at 12:01PM and was seen immediately
— Awesome, silly, helpful, caring staff
— Awesome, smart, nice, caring optometrist
— Great deals on glasses and contacts
— Will come back

The thing is… I called two days earlier after receiving the call that my contacts had come in. I called and the receptionist was nice enough but I corrected her saying I wanted to come in at 1030 am NOT 230 pm. On the phone! Yet that was not corrected so when I showed up at 1030, the receptionist attempted to correct me twice repeating «2:30». Uh. No. I even stated on the phone, 1030 am.
So what happens? I arrive at 1030… I’m still here and it’s after 12 now. This is bullshit. I paid and just need to «consult» with the doctor now that the lenses are in my eyes. I’ve been wearing RGP since the 6^th grade, why the hell am I still here waiting for a doctor who is under the assumption that my appt was scheduled at 230 for this bs…
Almost 2 hrs later I was finally seen and the doctor still assumed that I was the one to blame for the misunderstanding. The RGP lens check is a legit thing but not really. For all but not even 10 minutes it took… I waited way too long.
In the end, the receptionist played nice while basically blaming me for the miscommunication. Not cool.

I called ahead to make sure that they accepted my vision insurance. When I came for the appointment they took back what they said and stated that I would be paying out of pocket. Thanks for wasting my time.

So just spend 1 hour trying to clarify:
1. will be my insurance accepted
2. how much will be the price of lenses
Got the answers and realized that:
1. My coverage amounts in documents that my insurance company provided me with differs from what Target optical office gave to me. Coverage is almost twice lower.
2. Taking in consideration coverage the price of lenses as high as in other companies that didn’t accepts insurance at all. So don’t be fooled by prices of frames (they’re just normal) and compare overall price of eyeglasses with other places.