Best Tile & Building Supply

I was able to get nice Italian and Spanish tiles for a good price when I remodeled my bathroom. Yes folks, am staying away from the cheap Chinese tiles that you can buy from some big box stores or another outfit in Hayward. I was surprised that the prices were competitive to that of the Chinese tiles. The selection is not huge but good and current — yup you wont see Aunt Mary’s bathroom glossy floral tiles from 1985 — think creeping grape vines, roses, lilies, autumn leaves…
I also picked up an all white vanity and sink combo for a pretty decent price, am happy that its not particle board and resin like those at Lowes or HD but wood+mdf and porcelain.
Ask for Vincent or Connie, both are extremely patient and pleasant to work with. I must have spent at least 5 hrs in total over 2 Saturdays selecting and ordering my tiles. Just don’t expect additional discounts no matter how much you compliment them etc, ;-)
Their Santa Clara location is closed on Sunday but if you are willing to drive, the SF location is open till 4pm.
Recommended.

Good selection of tiles and good price. If you know what you wan, this is the place to go. They have every tile on display in stock.
We brought tiles and glass tiles for all our bathrooms and kitchen backsplash from Best tile. They have good customer service. Their ceramic tile is good. We brought really nice big one for our bathroom floor at very good price. For our kitchen backsplash we got white glass tile. Good thing is that we check the condition of the glass tile before we put on the car. There are lots of chipped or damaged paint in one box. They happily helped us check every tile. Highly recommended!

I’ve been shopping here for some time great prices and great selection great service. They can usually get what’s on thur showroom floor in 3 days if they don’t have it and when they have a close out on tile you can get great deals !

OMFG, tons of selections of tiles, stone, and fixtures. Their showroom is not great with displays like PORCELANOSA. They might not have a crazy, custom assortment of italian this and thats, but it’s plenty to choose from., you just have to use your imagination.
I got some mosaic tile here, also a bathroom vanity and a TOTO toilet.
Prices are competitive, and way BETTER than others with better showrooms and bigger overheads.
They take returns with 25% restocking free, or 100% full store credit to use again.

Best Tile was recommended to us from a friend when she heard we were looking for 2 bathroom vanities. They have a great selection of vanities that are a very good price. The sales people are friendly and helpful. We will definitely go back.

After searching aimlessly for a place to buy our kitchen cabinet replacements, my contractor recommended that I should have went to Best Tile in San Francisco, but since the location was out of my way, I decided to search online to see if they had other stores around the area.
A little searching surely goes a long way!
To my surprise, I discovered that they had a Santa Clara store just a few miles from my home. Even my contractor was unaware of the location. So we both went to their warehouse. Once you step inside, I swear, you’ll be browsing there for hours looking at the variety of materials they have. Your mind will be in complete aura just thinking of the many possibilities one can put together when renovating their outdated home. Skies the limit with the various combinations one can think about.
If you have a chance, I recommend working with Wilson. I call him «The Kid»! He is very patient and polite and will work with you in determining the proper sized cabinets according to your layout. He saw our chicken scratch drawing and redrew it out for us along with the types of cabinets needed for that space. He’ll number them out and then create an inventory list along with the pricing. I also call him «The Kid» because he’s pretty lightning fast with the 10-​key. Also, they will work with the parent company in San Francisco in case the item is not in stock at their Santa Clara warehouse.
I don’t care what anyone else says about this place, I had a great experience and I hope you can find your solutions here for your next home renovation needs. Reasonable pricing and great customer service!

Had a great experience at Best Tile. Bought tiles for 2 bathrooms from this store — excellent quality at very reasonable prices. Great selections too and everything is in stock. If you fall short, you don’t have to wait for days, as is the case with special order stores. Most stores in San Jose/​Santa Clara didn’t stock their material, and I didn’t feel comfortable purchasing from them. We purchased Italian tiles that were relatively cheaper compared to Bullnose Tile. Also employees here are salaried, and not pushy. They are awesome with customer service too. We dealt with Kevin and he was very knowledgeable. I was able to return all extras, just had to pay 3% re-​stocking fee.

As soon as you walk in they are there to help you with out being pushy. The girl walked me through the selection and explained everything. They load everything for you. The price is a bit high, but the selection of tile is amazing. I felt very taken care of. I would recommend to everyone I know.

Buy tile and recommend people here often. Connie is great to work with and she is very straight forward and reasonable.

Loved this shop, the selection of tiles, the way they have displayed it (wall and floor together) and the friendly store manager — Ben and another lady who helps. I must’ve gone there 15 times before finally choosing what i want and surveyed other stores as well.
I ended up choosing all my tiles, floor, and bathroom’s fittings, tub from them, They gave us lot of help, were very patient and involved. The glass mosaic also needed help, and all staff came to assist us and give their opinion when i asked them to.
My bathrooms have turned out very well, and i give lot of credit to my choice and selection from here. My two kids under 4, were noisy and messy, but the staff was always helpful and made us feel comfortable.
My tiles, forsets and other items are sturdy and doing well.
i will definitely recommend this store and especially after lot of research.

We bought sinks and our Quartz Counter-​Top for 2 kitchen projects and the prices can NOT be beat! We have recommended the place to other investors who are in the business of flipping properties cause you can do kitchens very cheap with the supplies from Best Tie.

Buyer beware. To sum up what the store manager said to me: You can expect all of their tiles to have some damage/​defect. If you manage to get pieces without any, those pieces are lucky. Inspect your product!
First time I bought from Best Tile, I picked up 4 pieces of glass mosaic. The girl working there helped me and it was a concise transaction. I always check my product before delivery and these came out fine. They would’ve gotten 4 stars.
I had to go back to pick up 4 more pieces today to have the same section redone. Upon inspection, I kept finding obvious chips, scratches, glass pieces that didn’t get polished, and defective color backing. The 2 staff members there were helpful up to a point. Out of 10 sheets, 3 did not have damage. After the 10^th sheet, the manager stepped in.
Instead of figuring out how to make a customer happy, the manager tried to convince me to take one of the damaged sheets. He insisted no one looks at accent tile… (Does this make sense to anyone else?) I asked him clearly if his intent was to not bring out any more and he says yes. Since I was cutting the sheets into 3rds, I also asked if he would discount one sheet for the damaged 3^rd and he says no. (This is a cost of about $ 4.75 to maintain a repeat customer.) He also insisted on not calling those damaged tiles damaged.
So I explain to him that I’ve now given him 2 possible ways to make a paid 2^nd time customer happy, but all he has done is try to convince me to take damaged product and that would cause me to write the review I’m now writing. This is when he got ornery. After raising his voice at me, he says he will cancel the purchase and attempts to snatch the good sheets that I’ve chosen from my hands. Then there was name calling as I walked out, accepting at least 1 damaged sheet.
As a last resort, Best Tile is an option. Just FYI, if I were shopping for a house that maybe you were trying to sell, I notice damaged tiles.

This place has sinks, bowls, mirrors, granite, tiles, and other stuff… Great selection. You will need to take some time to browse around. The staff there is very helpful.

This is a large warehouse and on the outside at the back of the property there was more space with more stacked up materials. I was recommended the Best Tile store in San Francisco and when I googled the name I learned of this location in Santa Clara. Since I live in San Jose, I visited this place. I’ve already been to showrooms, Lowe’s and Home Depot to get ideas on tiles for my bathroom remodel. There was enough selections here displayed, for the shower walls, shower pan/​floor and bathroom floor, that I got everything here after spending about 1.5 hours looking. The help I received was sufficient. I don’t want a hard sell nor do I want uninformed assistance. There was a comment posted that this place is Chinese owned so there was a language problem. I don’t see how one necessarily leads to the other. The young lady that helped me spoke perfect English.
There were some chips on some of the tiles (on the same corner on 5 of the tiles) and I brought them back the next day and got them exchanged with no problems.
This place has tiles from Spain and Italy and with a large variety of designs. They also have tiles that are not square, but rectangular — the wall tiles I decided on are 8×19. I don’t understand about the other comment about this place not having that many selections; they have the most selections of any place I’ve been to to date, and with a range of designs.
They have other items to complete a home remodel, but I think their focus is tiles.

We stumbled upon this place while we were dropping one of our cars at 4B auto repair and decided to stop and see what kind of inventory they carried. This place is a huge warehouse, but the entrance isn’t along the street, so we would’ve assumed that the place was closed if it hadn’t been for the sign that listed their store hours.
They don’t have that many examples displayed, but we were happy with the types of tile they carried. They allowed us to buy 4 sample tiles to bring home, and we got refunded 100% if we brought them back within 30 days. We ended up choosing a porcelain tile to redo our kitchen and dining room floors, and were happy that the tile was cheaper than what we had anticipated.
This place is Chinese-​owned, so there was a bit of a language barrier when we asked one of the workers for some tiling advice. But other than that, it was pretty smooth-​sailing. We purchased the amount of tile that we needed for our remodeling, got the receipt, and gave it to our tiling contractor to pick up. The tiles used all seem to be in really good shape, which I double-​checked on because one of the reviewers warned that the tiles he received were slightly chipped.
Anyway, I’d recommend this place for tile if you know what you’re looking for and don’t need to see too many floor displays for help.

Great customer service!
I was initially looking for a vanity for our bathroom, I could not make up my mind because they have SO much to chose from! The sales people were very patient with me (all three times I was there) and reassured me to take my time. They were so helpful! After placing my order, it took all of 10 minutes for them to get my mirror and vanity from the warehouse. They loaded it in my car, took my sons car seat out (for more space) and all without me asking. I will be returning!

They have a large selection and good prices. Service has been about on-​par for a warehouse-​type store.
CHECK YOUR STONE before paying. We originally picked out some white marble tiles, and discovered some of them had weird marks. Closer inspection showed they all had some discoloration around the edges due to water damage (the boxes the tile came in had obviously been soaking wet at some time). They said the whole batch was like that so we had to pick a different type of tile.
We got a different type of light-​colored marble which looked better. After installation, the edges seem very slightly yellowed as well, but we couldn’t tell without laying them edge-​to-​edge (which we didn’t do at the store). I would recommend doing that for light-​colored stone to make sure there’s no subtle edge discoloration that will be visible on your surface. We got a good price on this item, but I wish we paid more at some other store for this item.
We got a glass sink here and a marble countertop here that look great and were very inexpensive. Many of the marble backsplashes were cracked (had to look through 4 to find a non-​cracked one), so be sure to check this before accepting the product, and always transport the marble firmly secured in a vertical orientation.
We got some porcelain and glass tile here which has been good so far and has had none of the problems of the marble. We will definitely go back for future projects, but will be super picky about checking all natural stone.

This warehouse has lots of tiles to choose from. The prices are reasonable. I would consider coming back here to look at the tiles again.
There is also a wall filled with granite and marble. The prices are clearly marked on each sample. According to my fiancé, the warehouse does not have any slabs. The granite is pre-​fabricated.
You can also look at the samples of their sinks made from granite.
I just browsed through, so I didn’t ask for a quote.
Closed on Sundays.

I was excited to learn that there was a Best Tile location in my area because I always embark on their SF location every time we drive down the 101 and am amazed by the size of their warehouse as well as the magnitude of their slab yard.
The Santa Clara location is also an impressive size but appropriate for the location and not as ginormous as the SF one. When I walked in, I expected tons of tiles (check), granite slabs (check), and building materials (check). I was disappointed to find that most of the tile was porcelain and ceramic but was interested to see they had some designer patterns that are more unique but at a cost of $ 4.00 and up. I’d rather purchase natural stone at that price point. They have a small selection of wood and about 15% of their tile are of natural stone. I was also disappointed that they don’t give breaks to wholesalers or contractors and that they sell everything at the same price to anyone since I have a reseller’s license.
They probably have 3 pallets of clearance items that were really cheap and decent looking ($ 0.99/sqft. for 16×16 porcelalin tile). However, most of the brands seemed imported from China and I’m quite sure they markup a good margin from my own international purchasing and importing experience.
I agree with XX, definitely worth a stop but be 100% sure of what you’re getting from there.

Brand new location a block east of 101 freeway & Montague Expressway. This is an offshoot of the original Best Tile in San Francisco.
If you’re thinking of doing a home or kitchen re-​model, you might at least want to pay this place a visit to see their wide selection of materials and colors.
The entrance is on the rear left of the buidling. Huge warehouse style setup which carries a wide selection of stainless steel sinks, chrome shower stalls, plumbing hardware, re-​modeling tools and materials.
The front left portion is dedicated to displaying their entire repertoire of marble, natural stone, granite and porcelain tile products. Most of them imported from Italy. There are also all kinds of glass mosaics to choose from. Their selection is fit for any modest to fancy home projects. Prices are very reasonable too.
Beware, they do charge for samples, which are returnable for a refund minus 25% (ouch !) restocking fee within 30 days. However, the full amount can be applied to your final purchase if you do decide to buy from them. Other tile places would gladly give you the samples for free as part of establishing customer relations. The same applies to previously purchased material, but they must be un-​opened and unused. I guess this is a way to deter the customer from making the wrong buying decision and make some $$ at the same time.
I spoke to two staff on the floor regarding the options available for my project. Both gave conflicting answers. I can tell when one speaks from knowledge or experience, but I smell BS in this case. So I left.
This place has potential if they become more polished in their customer service skills.