Animal Health Center

Our dog was injured in an accident and we brought here to Dr. Bains at AHC. Our dog was in pain and we were concerned. His assistant, Kim, fit us in and treated our dog and us with kindness. Dr. Bains waited for us to arrive, and I am sure got home late so he could tend to our dog. His vet tech, Laura, was deeply empathetic and helped carry our dog out to the car. She even brought the bill to me so that I wouldn’t have to leave the dog. Her caring words meant a lot. Dr. Bains explained in detail the injury and the helped me understand that she would need surgery. He answered my numerous questions with respect and thoughtfulness. I am going to recommend this veterinary ‘dream team’ to everyone I know.

I haven’t been into my appointment yet, but I just got off the phone from creating an appointment and they were just so helpful and caring and very very nice. They’re open till 9PM on weekdays though which is a life saver due to my work! Will update after going there and seeing the vet.
Update:
They were really kind and caring there. My dog came in with a fever and vaginal infection and they were prompt about seeing her, getting her antibiotics and a checkup the next day. They really helped me out and now my dog is doing fantastic after the antibiotics :)

When I adopted my black lab almost a year ago, a friend recommended Animal Health Center. We couldn’t be happier and boy, have we given them a test drive. Dr. Bains ended up diagnosing my poor pup with kennel cough, an eye infection, and wicked bad skin allergies within the first 48 hours of his adoption. He was thorough and explained everything to me, and I was glad to smell disinfectant following everywhere we went as we inadvertently came in with such a contagious illness (sorry!). When my guy was attacked by two mastiffs, the technician on the phone had us come in right away and Dr. Bains again took absolute perfect care of him. I was a terrified wreck and every staff member I came into contact with was incredibly comforting and talked me down from a panic. Dr. Bains has also suggested over the counter and homeopathic remedies for his allergies and a few other minor things. I appreciate that he aggressively treats when needed, but is more conservative when other less invasive or intense options can be explored first.

I was recommended this place by a friend and I am glad that I checked it out. Dr. Bains was really nice with my pet. Unlike other vet clinics where they make your pet go through so many unwanted tests, this place was different. The doctor was spot on finding my pets condition. They also have a lovely cat in the clinic which roams around. I highly recommend this place

We have been taking Maddie to Dr Bains since we brought her home. Most of our visits had been routine check ups until a couple days ago. Maddie had thrown up stomach bile and was having diarrhea with blood in it. I’m a little bit of a worried puppy parent. Dr. Bains was amazing totally made me feel like he cared for my puppy and I left in tears, happy tears!

Since day one of adopting my pup Lucious i have been taking him to Animal Health Center. On his first visit Dr. Bains was extremely thorough with his assessment, auscultating and palpating Lucious from head to toe. He took the time to explain his findings from his assessment all the while educating me throughout the conversation. The puppy package offered was competitive and reasonably priced compared to other Vets. The Technicians there are extremely knowledgeable and are gentle with Lucious. I have a recommended the Animal Health Center to multiple friends and they have all had similar experiences. Thanks Dr Bains and Technicians for all your hard work and dedication to our extended family!

I suspect the old place ain’t what it used to be when Dr. Larsen ran it.
I was a loyal customer for 26 years. New folks are running the clinic now
and I have had no experience with them as of yet. However, I have spoken with Dr. Bains on the phone, and he seemed quite personable.

If I could give Dr. Bains and his team more stars I would. I brought my dog, Oreo, in yesterday with a mild ear infection and a fever (or so I thought). Dr. Bains was very gentle with Oreo because she tends to be shy of new people at first. After taking a look in her ear he did notice some inflammation and build up. As far as the fever it was just an elevated temperature due to her being really excited. He flushed out her ear and we went home feeling good about the visit. As soon as Oreo was home and relaxed her temperature was normal again.
Oreo is a 2 ½ y/​o spayed female Terrier Mix who has had chronic help problems her entire life. We have been to countless vets trying to find one who is well priced and compassionate. I think we found the right one by coming here. She has been here twice so far and is having a much better attitude about it each time.

Excellent and friendly staff. Very eager to help. Very personable to you and your loving pet. Dr. B is outstanding and explains everything in detail. He always gives you options. And very compassionate to you and your pet’s issue or issues.

My sisters dog was involved in a hit and run accident and suffered a broken leg (he’s currently in a splint). We were desperate to get Rocky taken care of ASAP as of course, he’s in severe pain and suffering. My sister brought Rocky in and they did another X-​ray on him and found that he also has a fractured leg and proceeded to tell her she would have to put a $ 1000 down payment right then and there, otherwise they would not do the surgery.
It’s mind boggling to me that a veterinarian clinic would refuse an animal that’s clearly suffering bc of money. AND they don’t accept payment plans. This place clearly does not legitimately care for animals and I would never recommend anyone to this place. My sister is now forced to do research on vets that will accept payment plans and Rocky is paying the price for it.
Beyond upset about this

When I moved back to the Bay I was in need of a new Vet and found this one. Never regretted it once in the least. Other than the selfish reason of not keeping my buddy alive which would have been going against gods will they have always been top notch. The nicest staff I have ever come across and they now take care of my new buddy. :)

Friendly staff, great hours, nice doctors. First visit and follow up visit were free. Only had to pay for meds. Meds are quite pricey but it was just more convenient. My kitty is feeling all better now. :)

I’ve been very disappointed with the local veterinarians I’ve encountered since moving to San Jose about a year ago. Most are either rushed to get you in and out of their office, or leave you sitting in their waiting rooms for well over an hour and then only minimally interested in caring for their patients. But now that I have found Dr, Bains and the AHC, I am a total believer! He is knowledgeable, current with the most up-​to-​date technology, friendly and very concerned with his patients and their care-​givers. He wasn’t rushed and took time to explain his recommended treatment plan, costs and alternatives. He’s my guy and my two dogs love going to see him! His office staff is top notch as well!

Under new ownership, take previous reviews with this note. Seems to charge at the high end. Make sure to get estimate of charges before any procedure. Pet seems better however. They do have extended hours. Only using as back up for regular vet.

Very helpful staff and super accommodating. They were able to check my dog and give consultation for free because thankfully, she didn’t need any medication. Super honest and caring staff. Would recommend!

Dr. Bains is such an AMAZING doctor!!! He saved my blocked cat twice. My cat was nearly dead when we found him covered in blood. He took xrays and did blood work right away. He was very thorough and explained what the process is of unblocking my cat and possible reoccurrence. Thanks to him my sweet baby boy is alive and feisty as ever!≠] I’m thankful and glad that I saw Dr. Bains that day. I highly recommend going to AHC and seeing Dr. Bains!!! Also make sure you sign up for Trupanion BEST pet insurance EVER!!!

On Saturday evening my small dog was attacked by a pitbull and I called right away to see if they could see me as an emergency visit. They said yes and right when I walked in Melinda and Dr. Bain took me right into an exam room. He was very thorough and genuinely concerned about what had happened and after his exam and xrays he determined surgery would be the best option. It was close to 11:30pm when the surgery was done and dog would be released. Dr. was so concerned that he wanted a call from us in the morning to see how dog was doing and follow up visit 2 days later. My dog is doing better thanks to the great care from Dr and his staff! You guys went above and beyond and I’m grateful to have found this wonderful team.

COMPASSION, LOVE AND CARING from ANIMAL HEALTH CENTER!
We have worked with Dr. Larson who used to be the owner here from very long time ago. Now is new management with Dr. Bains, a very experienced Vet, of this clinic.
The very first time I met with Dr. Bains I was very impressed with him. Dr. Bains is a very sincere person with kind smiles all the time, he is very patient with me in explaining in details about the dental procedure that our cat needs. And his staffs are all very friendly and very gentle with my shy cat.
This place at the front reception area, or in room is super clean without any smell. Also I got to see their back room where they handle all medical procedures that also is very clean and organized as well.
Before this surgery, we had to do blood test for our cat due to her old age in order to make sure she was in good health condition. Then we received the report via email from the office. Then Dr. Bains called to discuss the blood test result. It was very late around 8:48pm and Dr. Bains still worked hard for his patients. Unbelievable !!
A day before surgery, Dr. Bains’ staffs had called us to make sure that we were well-​prepared. They were so polite and nice. And this office is so organized also handles each single step in very professional way.
While we went pick our little girl up after surgery, Dr. Bains met us to give detailed report about how the surgery went, what he had discovered and what are commonly seen dental problems among cats. He did what he could for the best interest for my cat during surgery. He was very nice and kind as usual. My family were very happy that surgery went so well.
And our little girl really surprised us with her excellent condition. Although she just had surgery, with her old age, but her eyes were widely open and purred right away after she saw us. After came home, she acted just the same old cat we knew. She was very relax checking around the entire house, jumped up and down to her favorite place and asked for food. It was not what I expected. I thought she would be tired from anesthetic or surgery procedure.
Obviously, she was taken care very well by Dr. Bains’s office. We appreciate so much Dr. Bains’s professionalism and compassion. We feel so lucky.
Then we had two follow-​up visits. Each time, Dr. Bains was caring and kind checking our little girl’s improvement. And our little girl is doing so well.
I had many pets before from two months old to senior age, therefore, I had lots of experience working with Vets and specialists for my pets’ different kind health conditions including cancer treatments. Base on my experience, I highly recommend Dr. Bains and Animal Health Center, not only for how professional and experienced they are but also for how much Dr. Bains and his staffs love and care for patients (our animals) that is such great quality and hard to find.
Also the fee is very reasonable, if you worry about the bill, that makes us animals’ people can afford the care that our animals truly need.
10 Stars for Dr. Bains and his staffs!
Note: With new management, the office opens till 9 pm that helps a lot on our busy schedule.

I noticed my shih tzu mix pet was having a pretty bad rash tonight and it was past 8pm. Most pet hospital close around 5pm. Animal Health Center closes at 9pm which was very convenient for me. I called them up and ask if they can take me in. I spoke to the receptionist Brieanna and she told me that they were closing soon but willing to take me in the last minute. I arrived was greeted. The veterinarian P. Bains examine my pet. He gave my dog the treatment she needs and the process was painless. I really appreciated that animal health center took me in the last minute. 10 stars…

My cat was treated really well by the vet, I was satisfied, althought the bill was $ 400 to help him with his sudden asthma attack (allergies). X Rays are about $ 180.