Rite Aid

This rite ade is so disgusting and filthy. Reminds me of a dirty bus station. The lines to check out are always so long and the Pharmacy always had one person working with 50 people waiting to pick up their scripts. PLEASE Santa Barbara clean up this place. For SB being such a weathly place to live you would thimk they would have an upscale Clean Riteade!!! I GIVE THS RITEADE 0 Star !!!

It isn’t the nicest drugstore in the universe, but the customer service is great.
The three, very friendly and attentive checkout cashiers were all smiles when I arrived, th
The lines moved quickly. The smiles were evidence enough that this place has turned around quite a bit.

Worst Ride Aid I’ve ever been too area seemed unsafe and the employee I did see was extremely rude had a line of customers and was playing on her cell phone she got upset when someone told her to get off

VERY BAD SERVICE
Always a huge line with 1 cashier open just doesn’t make sense so I started going to the one at 825 state st the same I’m not sure what’s the deal but very short staff
Never again cvs Carrillo is the way to go

This Rite Aid looks like a filthy bus station. The service is abysmal; it looks like no one works there. The shelves are messy and disorganized. The pharmacy staff is pleasantly indifferent. They seemed surprised when we transferred our RX business elsewhere. The lack of parking sealed it for me– now I will drive across town to avoid this store. Rite Aids in surrounding cities sparkle. Makes you wonder.

Slow slow service. Been waiting 5 minutes so far just for the ice-​cream. Cashier calls for assistance 3 times but no one come forward. Who manages this place?

Inconvenient hours. What drugstore opens at 8am? People need to get medicine and necessities before going to work. If you have a huge crowd waiting outside every morning around 7:30am, maybe you should listen to your customers and open earlier.

Boo! Hiss! The customer service at this Rite Aid is horrific. Employees are not just unhelpful, but outright rude. If I could give negative stars, I would. Worst experience ever. Employees that do not deserve to be employed. The bottom of the barrel.. .

Terrible customer service, very unsafe stacks cases of beer right in the middle of The aisles, and just very rude people, they simply do not answer their phone, terrible store.
The only reason I gave them one star is has zero stars is not an option.

I avoid this store like the plague, overcrowded, understaffed, apathetic employees, always a bad experience, i drive the extra distance to CVS in Montecito

Two points only because I’ve had good luck in the past filling prescriptions-​in fact it was a five star experience. The rest of the place is less than one star. Although the prices are competitive and jewelry/​makeup department decently stocked (Opi nail polish) the staff is at best zombies hired without their leader.
One summer day I was with two friends who wanted some ice cream. The staff took over ten minutes just to acknowledge them (By this point I was checking the time). At the twenty minute mark the ice cream line was into an aisle. Directly behind us was an elderly couple clearly struggling in the heat. My friend went to the register and was told if he didn’t want to wait he could leave! Finally we walked out without our ice cream
Generally, they only have one open register in the front, even when the line is halfway up the nearest aisle. I have always taken my items to the back, paying with my RX. They never have minded. More than once acknowledged they understand my plight.

The Manager on October 2, 2012 at approx. 2pm was very rude. There was a long line of customer and only one employee at the register. I wanted to purchase and ice cream cone however there was no one to serve the line of customers that was being formed. I asked the cashier if he can send someone to serve us. He called the Manager however instead of the Manager serving the customers at the ice cream counter he opened another register.
I am so relieved that I don’t live in the area and this Rite-​Aid being the only store in the area.
I am writing this review for a gentleman who was waiting in the ice cream line with his mother who was on a walker,. because I informed him that I would file a comment on «Yelp».
I went over to the register informed the Manager if he wasn’t planning to send anyone over to serve the customers ice cream counter he should inform the line of customers that was forming at the ice cream count to go home. He responded «You can go home if you want to».
I was appauled at the rudeness, poor lack of customer service and the unprofessionalism of this Manager.
As I left the store without an ice cream cone I saw a sales clerk leaving the store and several customers weren’t being served.
How can such a large corporation expect to maintain good employees when the current employees are overworked, «SAD».
Claudette

The staff seems to hate working there as the life has been sucked out of them. This is a huge contrast to the wonderful staff at the business next door. I choose another location any time I need photos or pharmacy items. I have tried ordering photos from this location twice only to have black smears across them and a staff who could care less. What happened to customer service?

This is the Rite kind of place!
Buy one get one free days are in full swing here!
Arriba!
Need to stock up on hydrogen peroxide or batteries or jelly beans?
This is the Rite Time!