My Flash Photo Booth

My recent experience with My Flash Photo Booth was not so good. We recently hired My Flash Photo Booth for our wedding in September. Though we purchased a Groupon at half of their original price, I still expected them to be professional and deliver what they promised. My first issue was communication. Often times several emails would go unanswered before I would get a response. Twice I had to have my wedding coordinator call someone to find out what was going on because no one would respond. This was not the worst… the major issue came at the wedding. Despite the fact that I had confirmed SEVERAL TIMES in writing that we would be getting a curtain-​enclosed photo BOOTH, I showed up to my reception on the day of my wedding and found one of those janky tabletop photo machines that was not enclosed by a curtain. Not only was this NOT what I ordered, but they weren’t even smart enough to set it up against a wall so that the photos would turn out – they set it up facing a window. I guess they wanted the beach and the sunset in the background, but these morons weren’t smart enough to figure out that by doing that, you couldn’t see people’s faces because of the light coming in through the windows in the background. The only reason I am giving them one star (other than because I have to) is because the girl tending the booth did her best to erect a makeshift curtain for the booth after I told her how upset I was about them not delivering on what they had promised.
What’s EVEN WORSE is that they never gave me the USB drive of all the photos from our event. It was not until I read the review below that I remembered that our contract included a USB drive of all our photos. It has been three months now and we never received anything – no photos and no follow-​up contact from the company. I would absolutely NOT recommend My Flash Photo Booth to even my worst enemies. Not even worth the discounted price.

I went with My Flash Photo Booth because of the price. In hindsight, I would have gladly paid double to go with another company. I used them for my wedding reception, and the photo booth of all things ended up being the most stressful part of the planning. Joseph Souza was terrible about getting back to me, and even though I left numerous voicemails and asked via email for him to call me, he always only replied through email. I asked him to have a photo booth for both our cocktail hour and reception, and he did not provide a photo booth for the cocktail hour. It took 7 weeks to get my pictures (he says he gave it to a bridesmaid after the wedding, but we asked and none of them knew anything about it). I would not recommend this company to anyone.

We got the Groupon for 5 hours of service for our wedding in Santa Barbara at the Cabrillo Arts Pavilion and the photo booth was a total hit. The attendant was awesome and had a fabulous mustache; a bunch of our guests even insisted he join in on their pictures! The props were extensive and clean and they gave me a USB flash drive with all of the pictures at the end of the night (both the formatted photo strips and the original photos).
We had a fully enclosed booth that had a screen inside so you could make sure you were all in the frame, which was a plus. They also set up a monitor outside the booth so people could watch the shenanigans happening inside.
One note, they weren’t hugely responsive before the event via email but once I called them they were great and confirmed everything (including the receipt of our custom logo). I’d definitely use them again!

After attending many events/​parties that have used My Flash Photo Booth, I decided to hire them for my son’s 18^th birthday party. My son and friends had so much fun posing for pictures; and everyone got a picture strip to take home! The employee that worked the booth was very helpful and there were plenty of goofy props to be used. I would definitely recommend them and hire them in the future! You can’t beat them in value!

I used My Flash Photo Booth for my daughter’s Sweet 16 Party. They did an amazing job. The guests loved the variety of props and enjoyed taking tons of photos. My daughter can look back on all the photos years from now and have great memories to cherish. Our booth worker was great with the kids and adults and made the photo booth run smoothly for everyone.

I want to preface this review with the understanding and appreciation of My Flash Photo Booth starting a new business. However, it is my experience that this would require even more attention to detail in order to acquire new business and retain repeat business.
I purchased a Living Social deal for two hours of photo services. The initial contact was disappointing and frustrating since I wanted to ensure the booth was available on my event date. Phone calls went unanswered, web form contact went unanswered or unaknowledged for days until I could finally secure a confirmation from one of the three owners/​contacts. The contract was an unreadable document of some sort and not sent as an excel file, a document, or readable file. This took another few days to sort out. Only phone calls with urgency are answered. Seems like this is a second business for all parties involved.
On-​site, the photobooths are not as advertised on the website. It’s a three tower Apple unit, with no alterations made to the lighting or background. I was only given one option for the print outs, which was also not as advertised. The logo was created after several unanswered emails, but never sent for my review… it ended up being fine for the price I paid, but I imagine this would be frustrating for a full-​paying customer. Although all the information was provided on multiple occasions ahead of time, the person arranging my event had no details of location, time, or any other details. Props were sparce with only a 3 – 4 hats of the same type and a 3 hand held mustaches/​lips on a stick.
Double stick tape was provided for the book and attendant was courteous.
Our guests enjoyed, but I would not recommend this company to friends or family.