Higgins Muffler

Jerry isn’t the most personable over the phone, but after meeting him in person it all makes sense! He’s really just a laid back, no-​frills guy that does honest work. I called in to have my cat converter replaced, prices are very reasonable. He closes at 5, but stayed a little late just to accommodate my work schedule. A really easy-​going, straightforward, and honest guy to work with. Definitely would recommend over and over again.
As far as his «attitude» that a couple people have mentioned, I got along with him just fine! We even chit chatted for a little before I left. Jerry is awesome!

Jerry is very good at what he does. He is fair with his prices and honest, and does not try to sell you anything you dont need. I have come here for years and always recommend him.

My muffler broke because of rust, truck’s from the midwest, and Jerry rewelded/​fixed it in half an hour. Can’t beat the price either.

Fixed my muffler quickly and didn’t try to sell me a whole new setup just re welded the stock muffler. I arrived unannounced and they accommodated me no problem because I was the first person there.

I read the reviews before I had work done on my car. I find it funny that one reviewer was surprised that bringing your own parts to a repair shop is disfavored. Is that not like bringing your own ham and eggs to a restaurant and asking them to cook your breakfast? The owner provided me great service and patiently answered all of my questions. I could not be happier.

While we do not have many muffler/​exhaust shops in Santa Barbara that are reputable and provide decent welding Higgins has been around for some time. I have taken 3 cars to them for cat back exhaust systems or for a performance muffler installed. Their work as far as the welding and placement goes is top notch. I have never waited longer than 2 hours for my job to be finished from drop off to pick up.
Now for the bad. Unless the shop or the owner has changed his policies on bringing in your own parts & paying their labor rate (currently $ 90/​hr) to install he can come off quite rude. He does have some work ahead of him in the customer service department. One may want to check with them if they allow customer brought parts for install as the owner seems to have an issue with you bringing in your own parts (as you are taking money out of his pocket buy buying items online and not supporting his establishment per his conversation that he decided to have with me).
If you don’t mind the little bit of attitude that the owner brings the work is top notch. I’m sure if you buy everything from his shop you won’t get the attitude but for a lot of performance enthusiast that like to pick their own parts and pay for an install at a shop this is something I would probably shop around unless you possibly want to deal with poor customer service via the owner

Very satisfied with their service and work. Their prices are reasonable and the guy in charge is very knowledgable and friendly. I would use them again in a second.