The Aspens South Coast

Do not rent here. First let me say the staff especially Julio was great. Also the gardening staff was cool as well. The apartment complex itself isnt bad either with the exception of parking and the garage being no where close to the apartment. We lived there for over a year. When we decided to leave they hit us for a bill which sucked up our whole deposit ($ 1000). They billed for things that were already not up to par when we moved in. Pretty shady. Resurfacing the tub which was that way when we moved in. The master bedroom shower which was peeling and funky since the get go. They hit us for painting the whole apartment which only one wall needed new paint because we had painted it a grey. They hit us for the counter tops. And kitchen floor. Also hit us for re carpeting the entire apartement which wasnt that clean when we moved in. We did have one stain near the door but would have definitely came out with a carpet clean. For the price you can find a better apartment. BEWARE of your deposit. Horrible way to do business.
Not to mention the fact that cara get broken into all the time. Random people who dont live there wandering through the complex. A security guard poser who cares more about handing out a parking warning than keeping you and your belongings safe.

I’ve lived in Orange County for about 5+ years, with the past couple being at the Aspens. Having stayed at a few different places, the Aspens has certainly been the most pleasant. Nice, quiet apartments with great amenities. Easy access to freeways is also a plus. I was very picky upon selecting an apartment, and Michael was very patient and helpful the whole time. He showed me multiple apartments and helped find a place that worked for me. Over the past few years he’s always taken care of any issues I’ve had right away. Definitely recommend the Aspens and working with Michael.

Don’t be deceived by the looks of this place, the location might seem appealing, but if your priority is your SAFETY and your family’s DO NOT MOVE HERE! I cannot begin to explain the multiple, horrific car theft incidents and accidents my husband and I have recently experienced. We have had family visitors twice and both times their cars have been broken in to and have had their registrations, insurance, car manuals, electronics, expensive work tools, books, shoes and more taken. We have had our «private garage» broken into and had all our camping/​swimming gear, tools, fishing equipment, all taken. Inside the property! We have contacted management multiple times and no one seems to have seen anything, heard anything, AND (excuse my language) they frankly DON’T GIVE A S***! You might think corporate will maybe make a slight effort to prevent the incidents or enforce safety regulations, wrong. Not once has corporate called us back regarding our concerns with the property safety but we sure did receive our rent increase notice, no hesitation. The people at the leasing office will give a million excuses «We have ONE security circulating multiple sister properties all over the area, we cannot afford to add a security camera system, there’s nothing we can do.» For the tremendous amount if money we pay, we would at least expect SAFETY.
Not to mention we have had two terrible accidents at the intersection leading into the property. Both times people have ran a red light and struck us. This is a location where you will sure witness multiple car accidents. Now we are extremely cautious and and give the green light at least 3 seconds before going.

I lived at the Aspens for 4 years and absolutely loved living at this community! If you are looking for a peaceful retreat, this is the hidden gem of Orange County! It is absolutely gorgeous with lush trees, ponds and other great resident amenities! My apartment was quiet and very private. I loved having access to multiple pools, workout centers and club houses on the property. The property was very well maintained and staff was always available to help me with packages, rent, questions or maintenance. I loved working with Michael in the office. He is super friendly and always helped me to resolve any issues. He is well informed, professional and willing to go the extra mile for a resident! If you are thinking about your next move, definitely consider the Aspens and work with Michael!!!

This is the first review I have ever Unilocaled and I have to say this place is well deserved of the 5 stars. The moment I arrived to look at the complex I fell in love. Everyone in the office is so pleasant and helpful, especially Rachael. Rachael is hands down amazing, friendly, and very knowledgeable. The best rep I have encountered since I began my apt hunting. (2 months worth this time round) Because of the pleasant customer service from her and the beautiful grounds I was ready to sign the move in papers that night! Haha. I am looking forward to being a part of the awesome community and definitely thank Rachael and the staff for all their help!

Wish I could give this place zero stars! I lived here for 6 months, glad I didn’t have a year lease… The parking is horrible here, especially on the weekends! Don’t bother inviting anyone over. The apartment itself is old, needs a few upgrades, no washer & dryer and you need to bring your own fridge. The leasing office is not as bad but I can’t say the same about Michael, very rude, doesn’t bother to help you and acts like he owns the place! The other downside is maintenance is not available on weekends, I’m shocked! This is a big community! Good luck trying to buy another parking spot…

I just moved out of the Aspens after living there about a year due to my roommate relocating for work. I adored it and the scenery and hated to leave.
Grounds: Super green and lush with plant life, I enjoyed walking through the grounds during the day and early evening. Downside though to plant life… bugs. Giant spiders that make you cringe in the trees and under the walkways. They are usually gone during the day though.
Front office staff: Super friendly, helpful and accommodating. Im not overly involved with staff but they were always prompt and super helpful when I needed questions answered… truthful too.
Parking: It fills up fast after 5PM and its impossible on the weekends if you want to have guests over. Many of the residents with more than 2 cars (which they arent supposed to have) take up the guest parking. Guests who have garages even park out in guest parking, its super annoying. I never personally had an issue though, I was happy with my garage space.
Apartment: We had a 2 – 2 which was perfect. A tiny bit outdated but I really liked it and never had an issue with appliances… I dont go for the over the top luxury model home apt types. My only recommendation is to update some of the doors? We had no maintenance issues.
Utilities: Electricity was cheap. Water was SUPER high… I wish the management company would take more on their end considering they water the plants almost every night… even when it’s raining. How much they use on maintaining the grounds has to equivalent half the complexes use.
Noise: It’s QUIET, I was shocked at how quiet it was. We were next to the parking lot also and it was still mellow.
Residents: I havent had good or overly bad experiences. Certain residents are nice when passing, others ignore you which is fine unless you’re looking for conversation? The only negative for me is that the dominant culture living at the Aspens can be super rude if you come to a situation where they will make contact with you.
Amenities: No comment, I didn’t utilize them so I have no yay or ney. For personal reasons I don’t mingle with public spaces like Apartment Gyms and Laundry.
Negative: I adored this place and didnt want to move out when my roommate left. The corporation actually DINGS returning good standing tenants. I wanted to get a 1 bedroom but the corp actually raises the rent almost double the market value due to it being considered a «downgrade» despite circumstances. Bad policy!
I would highly recommend living here!

I’m writing this as I’m leaving the office to check out. My wife and I spent our first year of marriage at the Aspens and we loved it. I’m a huge pinch-​penny and after doing tons of research I found the Aspens are the single greatest value in the South Coast area. Everywhere else didn’t have parking or was too expensive or would have kids and dogs screaming and barking. The Aspens was always quiet, super clean and well groomed, always had a place to park for both of us, and had incredibly thick walls. Here’s a breakdown:
Parking — one assigned spot for the 1bd/​1ba. Spots are available in the gate until about 6p, then you have guest lots. Guest lots fill up around 10p, except for the far back lot (closest to target) that has parking ²⁴⁄₇. It’s a quick walk.
Noise– No barking. No screaming kids. Sweet silence.
Inside noise — we had a downstairs unit. The guy above us would throw parties occasionally. The ceiling was so think that we NEVER heard him. It was actually very impressive, I never would have known he was there if I hadn’t met him.
Grounds — they must spend a fortune on maintenance. It’s constantly being trimmed and raked and groomed. Every single gardener steps out of the way to let you pass. Cool guys.
Maintenance problems — Horacio was the great. Super quick, in and out, nice guy. Problems were usually fixed in a day or two, depending. Michael, Julio and Kalico were always really cool and knew my name and apt. #.
Amenities — entirely under utilized by people. The spas were always open, I never saw anyone in the saunas, gyms had people but we’re never crowded, pools occasionally had kids on the weekends, open otherwise. I used to study in the two clubhouses and there was rarely anyone there.
Other– AC was super strong. Water pressure was AWESOME. Layout was cool.
Bad– We had some shrimp bugs when we first moved in during the summer. It took an exterminator two tries to get rid of them. They only bothered us for the first month. They don’t bite, they would just die in the corners and we had to vacuum them. Carpet was pretty bad, it needed a wash within 6 months of light use. I recommend a no shoes policy inside. We also tore the linoleum when moving our fridge on day one. They wouldn’t let me dry out my wetsuit outside. That’s all I can think of right now.
It was a great place to live, especially as a young couple. Our neighbors were all young professionals, except our shared wall was an elderly lady who we only met once. I definitely recommend a walk through!

Lived at the Aspens for nearly two years and it was enjoyable considering it’s a mega complex. We were lucky to get a 2^nd floor unit overlooking pond/​waterfall in a quiet area away from parking lots and streets. The grounds are beautiful although the workers need to learn how to use more rakes instead of the loud blowers. We never really had a problem with noise other than a few times. Few times had a problem with neighbor leaving their nasty trash bags by their door but mgmt fixed that problem right away. MGMT is tight but will always address issues right away. We had a minor any problem but next day someone came out to exterminate.
Parking is crowded but never too bad that you couldn’t find a spot. We had two cars and one garage space. Our car was broken into once and we had a scooter stolen but these things happen even in Irvine.
Love that Target and trader joes are right across the street as well as everything else including south coast plaza within walking distance.
DEPOSIT
After reading other reviews we were not expecting to get deposit back but to our surprise we got most of it! They only took $ 150 out of $ 900. We have a cat and left the place a DISASTER. Did not clean anything, holes in walls, stains on carpet, cat scratches on cabinet. Painting was prorated so we got a big discount on normal wear and tear.
And yes like the other reviews stated. .Michael is awesome so call and ask for him.

I have been living at The Aspens for almost exactly one year now. I have to say I’m a fan. This is my first place living in Orange County after living in LA for a very long time. It was also my first experience living in a very large managed apartment community (you find a lot of ‘one off’ rentals or smaller apartment communities in LA).
I actually work for a company that develops, owns, and operates apartment communities and I would like to say the folks in the office like Julio among others are always friendly and provide good service. They are also fair and act promptly when there are issues.
The rent here is very reasonable when comparing to other communities in the area. I was looking for a large 1BR with a den/​study or some extra space cause I have a lot of stuff and was able to find a reasonable 2BD/​2BR here.
The parking situation is great, but that’s because I live by myself and have an assigned unattached garage parking spot. I got used to walking to my assigned spot, which isn’t really far, but was spoiled by my previous parking situations I guess. The only time parking is tough is when I have a guest over and there isn’t a spot. Not sure if some tenants have more cars then stated on the lease and keep them out in the guest spots (?). That’s just speculation from frustration.
The amenities are good and they have good gym equipment. I still keep my LA Fitness membership because it’s cheap and I like the flexibility. Also, it’s located across the street (one of the reasons I chose this place). Unfortunately, I haven’t used the basketball/​tennis courts as much as I would like (as in not at all) but would really like to at some point as it is kinda rare to see apartment communities with those amenities these days.
Overall, I would recommend if you are looking for great value and a great place to live. And for the record, I am still a resident as of 6÷23÷15 (became a resident in July 2014) and don’t have plans to leave.

Looking for an apartment here was a nightmare. Julio walked us through everything but he was really aggressive and made us feel uncomfortable through the whole tour. The customer service here is horrible. Overall, taking the time to visit the complex was a complete waste of time. The scenery is nice but thats about it. Don’t waste your time!

People in the office are so nice and friendly but I think the corporation just think about how to raise the rent prices, the main pool has been under construction for about 3 month and it will be done may be in AUG, that means u don’t have pool to use for all summer, the apartment quality is not good and everything is old. They just changed washers and dryers but the new machines are awful and at this time 80% of them are broken after 1 month use. The land scape is so beautiful but not at night when u see huge possums and raccoon and they don’t do anything about it and also you should pay 80 $ for water and trash per month! Finding parking is a nightmare. The gyms equipment is awful everything is old w low quality and there are only 2 treadmill and everytime u go you to the gym u should wait at least 30 min in the line to use it, and lots of time one of them is broken. Its a very quite complex, but the cost is more than benefit.

I love this place! I’ve lived here for 2 ½ years. Michael, Julio and Calico are friendly, responsive, and make you feel at home. The grounds are lush with lots of trees, flowering plants and meandering streams; and very well maintained. Upgrades are frequent — new garage doors, new laundry facilities, renovation of the major pool area — without increasing the rent. Very good gym facility so I don’t have to join one. Club house is a bit funky and I don’t quite get the decorative theme, but it’s a good place to sit by the fire and read. Five pool tables upstairs. There are several conveniently located gas-​fired bar-​b-​cues. The place is quiet, apartments are clean and spacious, and not so close together that you feel you are living in a «complex.» It’s also a place with friendly neighbors. If you are looking for an apartment, you need to check this place out.

This is an awesome place to live! It is a gated community with a variety of things to do you have many pools to choose from great basketball and tennis courts and not to mention a volleyball court. Parking is great for residents and visitors. The apartment complex is always nice and clean. Also the service I received from Michael, Julio and the rest of the staff is amazing, they are always glad to help or answer any of my questions. If you are ever looking for a place to rent, this is the place!

Customer service is terrible, they don’t communicate in the office very well. Great complex but terrible customer service. Not to mention the parking is a nightmare!!!

Relocated to OC and living in The Aspens. Leasing staff office is professional, on-​point, courteous and accommodating. Julio was very helpful and should receive kudos for his work. Michael was also very helpful. No BS, straight to the point. Generally, great employees are a positive reflection on upper management but…
Corporate, however, has some kinks to work out. I moved in early October and my unit smelled like paint, like it was still drying. The smell was unbearable and I stayed somewhere else for the first few days. Not really into paying the Aspens while waiting for paint to dry. That amount should be pro-​rated as a refund. Second thing about corporate — my friend has not received his referral check yet and it has been 9 weeks since I moved in. Lastly, the third party processor they are using may not be equipped to handle The Aspens. I sent a check that was received by Yes Energy Management (via USPS, certified) on the day it was due. My next statement had a late fee attached to it. They waived that fee but said they can’t handle all payments the day they are received. Well, that isn’t my problem and no hard-​working tenant should be penalized because the processor can’t do their job.
There is security at the complex which drives and rides (bicycle) around, that’s a plus. Clean facilities, luscious greenery and great proximity to everything Orange County, including them tasty 24-​hour Mexican joints. mmmm…

This is an amazing apartment complex. Its a gated community, they don’t accept pets. Although we don’t live here; we have a friend who does. This apartment complex has eucalyptus trees everywhere. Almost feels like you are living in woody retreat.
Thier apartments are like any other apartment complexes providing basic amenities– the bathroom was bigger, compared to the kitchen. They have carpet flooring.
This location is also very close to Newport Beach, where many of the offices are located. It is also close to I-​405. This apartment complex is so close to almost everything like the Vons, Trader Joe’s, The District, Bristol Swap mall. Their guest parking is a bit of fuss, on weekends.

Really nice apartment complex! If it is not because of driving too far to go to work, I would love to stay for another year. The reasons I like it here
–walking distance to South coast plaza, Ross, Tjmaxx, Target, Trader Joe’s, Von’s…the list goes on
–walking distance to Japanese sushi restaurant, Mexican, Thai, Phở place, In&Out etc…
–the complex is like a jungle, lots of trees… green everywhere and this means it will save your electricity bills of turning AC on all the time
— office staff are chill and honest, Michael is really nice, he knows what he is doing for sure
Things could be better
— if you live on the first floor like us do, little shrimp bugs will be a lot, they will stay at the corners, they are harmless, but it is annoying to see bugs on the ground all the time

I love the way this complex feels like a rustic getaway in the middle of the busyness outside. I’m looking forward to moving in soon! Honestly can’t wait.
All of my encounters with the leasing staff have been great. The facilities are nice and clean. The club house is large and has a fun old-​timey saloon vibe going on. The apartments have a nice open floor plan which makes them feel spacious and even their smallest apartments are good size for one person-​thought I have only seen the loft floor plan which I’m renting.
The only slightly disappointing thing would be how far the garage is from the apartment and I’m a little worried about guest parking, but not enough to downgrade my rating.

leasing staff is chill and probably the nicest ive ever dealt with. places are nice, pools are dope. parking could be better, but if you are smart you can figure it out…
Neighbors not so much… everyone has one of the trees up their ass… think they are better than you… no one really says hi (at least where I am located)
when i was moving in (moving a couch might I add) my neighbor looks at my room mate and myself and spits out «oh, so you guys are the rowdy type, eh?»… some neighborly greeting there ass hole… no one has ever introduced themselves to us other than him.
getting falsely accused of a bunch of crap… screw these people…