Courtyards At South Coast Apartments

I’ve been living here for a few months now and I find this place to be very nice! They are renovating the complex lately and it looks really nice! The neighbors are friendly as well and never have issues with anything or anyone. The only thing that can be a problem is the parking due to the fact of the renovations going on besides that everything is great! The manager Niveen and the staff are always friendly and extremely helpful with anything you ask them. I enjoy living here and recommend this place to anyone. Great location as well!

Had an appointment at 1pm to view a 1BR which was arranged through their website. When I arrived (while using my lunch break and driving 15 miles each way), there was sign in the leasing window stating they would return at 1:40pm. I’m not used to living in fancy places (I’m used to pretty meager accommodations), so it’s not like I’m expecting any red carpet treatment. But this was, by far, the most unprofessional and disrespectful act I’ve ever seen out of apartment management. Then as I was leaving, I was almost hit by an SUV speeding into the entrance because she was trying to make the gate before it closed. This place looks like it’s basically the ghetto building in the nice area, and their residents are just like their management. Good luck living in this trash hole if you decide to.

This apartment community is awesome. My wife and I enjoy the amenities, location and managment services. The grounds are always kept and maintained clean. The Manager here really looks after everything and everyone. She’s so pleasant and concerned with the tenants needs. The two hard-​working maintenace guys are outstanding. The pool and jacuzzi are clean and prestine everyday.
My neighbor’s have lived here for some time and are just as impressed as we are. The complex is under a beautiful renovation. The one bedroom we’re in, has the largest living space we’ve seen in orange county. Our King size bed looks small in our large bedroom. We really love this place! It’s centrally located to everyrhing and I mean everything!

I don’t live here, but I’m a frequent guest. I love the new paint job (gives lots of curb appeal), but idk about the red doors. I can usually always find parking on property, and security is prompt to help me register my car when I stay over night. The towing company are prowlers, and one guy in particular is a dickhead (To&Mo has a few of these), but as long as you abide by the parking enforcement you should be good. The gym is legit too, pretty clean and has A/​C. Office staff is pretty friendly and helpful also. I’ve been visiting at this property for about 3 years and have yet to have a negative experience other than with the egg head shaped asshole tow truck driver that is always looking to piss someone off. Also, the guy in Apt G is pretty hot!

I gave 2 stars on my previous post (not sure why?). I was recently applying at a new apartment complex and they needed a reference from my previous complex. So, I gave them this company’s information (probably bad idea). They tried for ⁴⁄₅ days to get a hold of this company. 2 voice messages were left, but no returned calls. Not too sure who this new blonde lady is, but she sounds terrible and I assume it was her not returning the calls. Thankfully, the complex I applied for accepted me and I’m so happy with where I am now!

I would give 0 stars if possible. All the other negative reviews are accurate! The roaches are the worst! Seriously HUGE. The leasing office is a joke and the manager, Amy (blonde) is terrible. I went all the way to corporate (the office is in LA) and it’s just as much a joke. You will get the run around, they do not return phone calls and «management» attitudes suck. Both the leasing office and corporate. The parking and security are a nightmare and the leasing office’s suggestion is to park down the street! Seriously, they expect your guests to park a ¼ mile down the street in a completely different residential neighborhood. My advice: DO NOT LIVE HERE.

along with the lady at front desk, this time my husband was THREATENED by her, more than once! called the «manager» Adrian and he could give two sh!&; about what she did. she is one of the rudest ppl I’ve ever dealt with glad I’m cutting my lease and getting the hell outta there! DO NOT MOVE! they raised my rent and they’re property looks like crap! pot holes every where, gate doesn’t work. security sucks. only thing I admire from there is the maintenance staff. little miss blondie should be FIRED worst customer service most definitely racist! complained many times and still haven’t heard from corporate!!! worst company in general! STAY AWAY!!!

Please fix you parking problem. I am a tetent with a parking pass and you have obviously given out more passes then actually parking spots. I have to wait hours to get a parking.

This apartment complex deserves 5 stars because of the incredible staff!
Carlos is the manager of this location, and he is amazing. He always goes out of his way to help us out. He really cares about the community and it’s residents.
Here is an example. One evening I was trying to pick up a large package from the front office. I didn’t realize that they had already been closed for 30 minutes until I found the door locked and saw the sign for the office hours. Carlos happened to still be on the premise, and saw that I was trying to get in. Even though Carlos was technically off of work, and could have gone home, he came back, opened the door for me, and went to get my package from the back storage. This experience really demonstrated how much Carlos cares about the residents.
Maria, another staff member, has been so amazing to us. She is always extremely helpful in answering our questions, and helping to get our problems solved.
Here is an example about Maria. One weekend we were out of town. We realized that we were going to receive an important package, and just to be safe, we wanted to make sure that it was not left in front of our door all weekend. Not knowing who to call since our friends live far away, we decided to call the front office. Maria picks up the phone, and after we present our problem to her, without hesitation, she offers to pick up our package front our front door after it arrived, and keep it safe in the front office until our return.
Finally, the Maintenance Technicians are very skilled and go out of their way to help us with our apartment issues. One evening, I was cooking dinner for my family when the electric stove top malfunctioned. The coil broke, and there was a small explosion from the stove. I was very scared that the stove was not safe, and could explode again. So I called to have it fixed. The technician that answered my call happened to be all the way in Corona having dinner with his friends. But once he heard our concern, he came all the way back through the crazy traffic just to fix our stove. Turns out that the problem was easily fixed and nothing was going to explode. But even though the technician knew that the issue did not require immediate attention, and he could come in the next day to fix the problem, he still left his dinner and came to our aid because he knew we were worried. He wanted us to have peace of mind.
These are 3 examples of why Courtyards At South Coast Apartments is a great place to live.

As a previous tenant i wanted to say how satisfied I’ve been with the awesome customer service that I have received from Maria Valadez. She is the leasing professional! I have to make payments every month so I have to go and see her and she is always so helpful, inviting & courteous. I was very pleased with her assistance when I lived there n for her to help me now that I’m not living there anymore says so much about her position at south coast and her character. Thank u Maria!!! Is because of her that I recommend this place of living!!! Btw the maintenance guys are always helpful too!!!

The guest parking is always taken. My truck was broken into even though we have «security «which those guys never patrol they just hangout in the patrol unit and do nothing! They have large bugs and the manager is not helpful.

I lived here for almost a year already and cannot wait until my lease is up! My compliants are pretty similar to previous review, but not to that bad of an extent.
Pros: Great location and near stores, shopping centers, malls, freeways and beach. Offers townhomes, garage parking and allows dogs
Cons: Price is not very competitive. Cleanliness is not great. You can tell when they «clean» the apartment for rent that they just paint over tub walls to conceal damages/​dirt to tub, bathroom and kitchen. Neighbors who dont watch their kids and play in front of your window and leave trash outside your doors. Random loud, drunk neighbors at night. Tagging on walls but are always cleaned afterwards. People waiting to get into complex outside gate that may not be tenants. Roaches!!! Lots and lots of them. Outlets that are loose.
Worse of all, my first month living here my laundry was stolen during the dry cycle. Someone hand selected my clothes while it was drying and set it back to dry. Its understandable if you leave them there for days but during the drying cycle is desperate and ridiculous. I complained to management and they didnt do anything about it. FYI, these are the type of people who live here; ghetto.
My advice, if you are desperate for a place and think you are getting a deal, maybe your not. You cannot compare this to their sister complexes Raquet Club and Adagio which are nicer and cheaper, but expect the same type of people living there. Plus side is that these places are in a great location

I would give them zero stars if I could!
I just moved out of this complex a couple weeks ago and although living there was a decent experience, getting the correct amount of my deposit back has been horrendous and I am now having to take them to small claims to resolve the matter.
A few days before moving out, the maintenance guy told me that there would be a $ 90 janitorial fee and a $ 50 carpet cleaning fee for a one bedroom apt. I told him, ok, that’s reasonable. I still cleaned the apartment and left it in fantastic condition.
When I received my deposit refund check and reviewed the itemized breakdown, these are the charges that were actually incurred and deducted from my refund:
$ 90 janitorial fee
$ 145 carpet cleaning fee (maintenance guy said it would only be $ 50)
$ 75 paint touch up fee
I inquired with Carlos, the new assistant manager, as to why there were additional carpet cleaning charges and he said the carpet cleaning company had to perform repairs at the seams in the kitchen and bathroom and that there were stains in the carpet. I asked for photos from the carpet cleaning company which Carlos did provide to me.
Upon reviewing their photos and comparing them to the ones I took when I vacated the unit, it became VERY clear that the carpet cleaning company charged for nonexistent repairs and stains.
I presented the photos I had taken to Carlos for their review and so they could see that the carpet cleaning company was ripping them off and Carlos said they would still be standing by the carpet cleaning charges even though I had provided proof that the carpet was not damaged nor stained.
Needless to say, beware of this place and take a lot of photos when you do move out to protect yourself against these crooks!

Roomie & I went to check this place out. There was dog shit all over the yard & on the pathway too. Pretty gross of you think about trying to walk to your apartment in the dark. What if we threw a party & everyone had to walk past that to get to my house? I’d be so embarrassed. Also, I talked to one of the neigbor guys in the parking lot and he said they have hella cockroaches, the big ones that look like turds. Gotta pass, eso es demasiado asqueroso.

Adrian Philips was a great assistant manager. He bet I wouldn’t put a review up. But I did!

I lived there for 2 years but couldn’t take it any more. Towards the end, the crime (buglary and peeping) went up along with the rent. Parking is a nightmare. The office staff were ridiculous and couldn’t even keep track of basics. There are places just as affordable in the area if you look around.