AutoZone

This AutoZone is the closest one to me. I called ahead to see if they would change out my headlights for me and the woman on the phone said I would have to go there and have them see if they can. I guess it all depends on the car? But telling them what car I have wouldn’t help answer my question over the phone she said.
Anyway, I get there and I was helped right away. I didn’t have the right card though so I didn’t end up buying from here.
Parking is a bit terrible because it’s next to a Big Saver that is extremely busy. Also, the AutoZone sign that is by the street is on the opposite corner of where it is located, that was kind of confusing.
Even though this is my closest location I will bring my business to another AutoZone.

customer service was ok… did not feel like it was rude, but it felt like the staff was disinterested in me. when I asked where a product was located, I was asked, to wait a moment then the guy disappeared for ten minutes. on the chance this was a fluke… and the guy had to use the restroom or something. I’ll give this a 3 star review. not happy, but not angry either.

I would give it a no star if I could we bought some bolts and washers for our tires today but decided not to use them and buy them from the dealership, anyways we tried returning them the same day and the cashier was being totally rude and giving attitude saying whatever we bought was suppose to be in packaging but was sold to us without it because they were loose bolts and washers it even says it in the receipt! And they didn’t wanna take it back and how it wasn’t their problem and we had to take them to the place where we originally bought them! Completely rude ! And the ugly dark girl kept giving my fiancé attitude and the the manager as well I get it if you have low sales for the days but what they were doing was WRONG! We called the shop that we originally bought it from and they even told us that their staff is NOTORIOUS FOR BEING RUDE AND COMPLAINTS ! I understand if the parts were used but they weren’t and was trying to take advantage of the company but that’s not the case !!! Super rude!!! They need to be replaced they are not a benefit to the company ! Not with that attitude! Poor customer service never going to that location ever again!

Horrible experience, I called to see if my battery was ready and they put me on hold for 20 minutes. After those 20 min a guy answers and asked if I had been helped yet I said that I was put on hold 20 min ago so they can check my battery. He said sorry about that let me check that out for you, I kid you not I was put on hold for another 20 min. After that they asked me if I was sure I left the battery with them I said yes I have the receipt. They later informed me they had misplaced my battery and they found it and were about to put it to charge. Are you kidding me! They had my battery for 5 hours when it should only take 1. I will never deal with this awful place again I would rather drive a bit further for good help then come here and have my time wasted.

I really enjoyed my experience here. I needed a new battery and they helped me with everything. My battery was also under warranty which had not expired and my battery was free.

This is the place I will never visit again.
I have been there 6 times.
The employees at the counter are indeed friendly, but they know little to nothing about cars. One of them couldn’t type the name of the parts properly, and until I found this out, he didn’t manage to find what I needed.
I was promised to have the ordered part shipped by Monday, it arrived it on Tuesday 3:40 p.m. The exhaust manifold I needed was labeled Left or Right for an engine built across. They were unable to tell me if this means front or left, so I had to order it to have it checked with the mechanic –it was the wrong one, so I drove 4 times for nothing.
The other time I wanted to order a sensor, and the guy on the phone told me to hold on. It took more than ten minutes for him to get back, and he hung up after about 8 seconds, because my hands were full and the phone was on the speaker.
What kind of customer service is this?!
The store is clean, and well organized, but the incompetence in specific knowledge and the behavior against «the customer» made me NEVER EVER come here again.
The prices are average for parts and ridiculously expensive for most things on the selves, so it doesn’t worth the hassle to buy anything from them.

The employees are always on it, def the best autozone ive walked into.

I didn’t peruse the store, but it looks clean. I was greeted as I came in and moments later asked if I needed any help from another associate. I was looking for tail lights for my car. They got me in and out quick.