Century Travel

This was my first experience with a travel agent in years. I was apprehensive to say the least. But, I was taking a trip to Thailand and felt I needed help with the air within the country.
I was very clear that my accommodations would be 4 star all the way. I made suggestions about hotels that friends stayed in in Bangkok. Shangrila-​la was wonderful.
The tour continued to be more expensive every time I got an email. Not only that, but the agent would actually pick up the phone to speak with me. She would text or email only. I never received a break down of the cost other than the Delta fares. She did not even have us sitting next to each other on the very long return flight from Japan.
Never again