San Ramon Optometric Group

I have been seeing Dr. Thames and his staff for many years, since my parents started bringing me here when I was 3. I am always excited to go in and catch up with the staff. Dr. Thames is thorough and helpful. It feels like I am with family every time I go.

Great office

I was very impressed with this Dr. Mason and office staff. I was able to get an appointment quickly and easily. When I arrived in the office I was helped immediately and brought into the Doctors office very quickly after completing the paper work needed for a new patient. They even helped me use my Insurance benefits to get all i could with out paying much out of pocket.
My Appointment was with Dr. Mason and she was very friendly and did a great job.
I will definitely recommend this Optometrist Office.

The only doctors office I look forward to going to each year.
Feels like old friends.

Not a good experience. They misdiagnosed me and told me I have glacuma to get me to do an addtional test (nerve fiber analysis) to charge my insurance company. I ended up going to an Opthomologist who told me I was perfectly fine and no need to worry, but ruined my holiday season worrying about it. The staff was unprofessional and by the time they finished my bill was for close to a cool $ 500.
Avoid at all cost!

I have been a patient of this office for over three years and have never had a problem. I was having eye irritation for awhile, and after a visit, and following the doctors treatment for a week or so, my eye was healthy again. The people at the office are very friendly, and always work hard to help answer my question.

So I take my vision seriously. I like to see. I wish I had super human hawk vision. But these guys are no help with that. Most recently I got my prescription done which took 2 hours. And it was wrong. So when I came back to pick up my contacts I asked him to check it again. The dr was exasperated but did it and then got a different prescription. So I ask him if I need a new glasses prescription written down and he says «eh its close enough».
They also sneak in a contact lense fitting to every exam for an extra $ 50. It makes me so angry. It happens without me knowing. I just think he is being nice and telling me about some new contact lens. Not that I have any complaints with mine by the way. So he tries on a billion pairs and watches me so I throw them away. Finally I tell him starving kids in Africa wish they had contacts and he tells me to send the contacts to them then and to throw them away if I am not going to. So after that process I end up choosing the same contact brand and type I previously wore. They also wouldn’t give me my prescription on paper to get glasses elsewhere or let me pay my bill until I pretended to look at their glasses.