America’s Tire Store – San Ramon, CA

This review is for Josh. I recently came in to this location with a nail in my tire and Josh provided excellent customer service. He was friendly, professional and took the time to explain how they were going to fix my tire. Thanks again Josh. You are an outstanding employee at this location.

Really bad attention!!! I spent more than a hour and the forgot completely change my flat tire.

I always come back here even though there are closer places because the service is great. The guys are always working hard and are pleasant.
I make appointments because, hey it’s a busy shop. Always kind and professional and even funny (Danny) when I come in for a no charge service too
James, Rik and Danny all helped me out today and were great!
Thanks for keeping all our cars on the road safely!

Tire shops fall into the category of auto repair which fall into the category of «you don’t know when you’re being taken for a ride» because you’re not a subject matter expert.
Thank goodness for America’s Tire Store! Those guys are courteous, knowledgeable and honest. No nonsense here, just friendly service, clear explanations and competitive pricing.
I’ve been taking my cars here for tires for quite a few years now — never disappointed.
Nice work team, now let’s go sell some tires!
5 stars

Why this shop has such a high rating? I tell y’all cuz it’s true. Staff are very courteous and informative. Tires are relatively inexpensive. Service was quick. I was told it would take 45 min and they really delivered. Comparing to the Hayward Sears I went last month, you are talking heaven and hell comparison. Good job America’s Tires

First class service! Professional, friendly, helpful… my go to place for any tire needs for any of our cars!
Each time I stop into America Tire I get the personalized help I need. Top management… informative and dont feel like they are trying to sell me something.
Thank you!

By far best tire shop I’ve been to! Customer Service wise, Product wise, and Price wise. Spent several hours researching online for the best quality tires at a reasonable cost and America’s Tires by far had the best prices compared to other bigger tire shops in addition smaller mom & pop shops. The San Ramon location had a larger inventory so I didn’t have to wait for my tires to be shipped. Arrived at 5pm was immediately welcomed and assisted by James Spencer. He reviewed my tire selection and went over further details. James was polite and extremely professional, they replaced and aligned 4 tires had me in and out within 40 mins would recommend anyone in need of tires to visit this facility!

2^nd time tire shopper here. awesome employees always. Don’t need to call or compare with other tire shops for better prices. You will find best price and excellent service here. Thanks Chris and Josh for finding affordable tire for me.

I came in today prepared to replace 2 – 4 tires on my F-​150. Chris helped me out and it turned out I just needed to repair one; all the tires had more than enough tread. They didn’t oversell me and as a result my trust in this store is sky high. I know where I’ll be going when I do need to replace tires. Thanks, Chris!

To sum it up, you will feel relaxed. Every staff member will take care you respectfully and professionally.

I can’t say enough good things about this place! They have all of those stars for a reason!
I work in the San Ramon area and do a lot of driving to and from work. When my tire light came on and it appeared I was close to a flat tire I panicked. I was far from home and knew it needed to get handled before I went home.
I called ATS and spoke to an extremely friendly guy over the phone. I explained my situation and he told me to come in right away. I showed up on lunch and was in and out within 15 minutes. They took the time to check my tires out and brought my car to the back. They advised me I had a huge piece of metal in my tire and they would be able to patch my tire. They patched my tire and sent me on my way. Not only did they not charge me for this service, but they were concerned about my safety and wanted to ensure I would be safe on the road.
I left this place feeling at ease, safe, and well taken care of. The customer service is untouchable and I can always appreciate some friendly folks.
I will be back over and over again.

Purchase all our tires here very competent and service is fast. Qulity products .Went in for after hours problem after they closed they staid open and took care of it. A service guy James was exceptional.
Thanks

I drove over a screw and needed to get it fixed. I was happily surprised that Americas Tire would change it for free, plus they recommended rotating the tires, also for free. I was here on a Saturday, which I know is a busy day, but based on the service I received you would have never known. Staff was extremely courteous and welcoming. I have never felt so comfortable during anything car related, and I will definitely be back in the future to purchase my tires.

We came in yesterday to purchase 3 tires. Rik assisted us and was very helpful and patient, and answered all of our questions, and even taught us a few things that we were unaware of and can prevent further damage we’ve done for future use.
Excellent customer service and very time efficient, much appreciated!

The employees here are very fast paced and the urgency to them is, PRIORITY! Have never gotten this good service and pricing, anywhere. Never going back to Big O Tires or anywhere else! These guys work hard! Never see them standing around or talking! Very happy to have brought my business here! Chris and all his employees are hard working and he’s doing a fantastic job. I had my Mustang tires put on in the summer and came back with checkups for pressure, balancing, ect… Chris was very good with me about finding the right tire and within my price range for me! Now that I have Unilocal I can share this. Will be having my wheels balanced on my new car here shortly! And no where else!

Super helpful staff and good prices.
Very professional and friendly.
I would recommend and repeat as a customer.

You are not going to believe this! I still can’t. I had a slow leak from a nail in my right rear 2-​yo tire. The dealer wanted $ 25 to repair so I went to my fellow Unilocalers for help. America’s Tires popped up with 4.5 stars in San Ramon near my workplace. I called to get a quote. Felix answered pleasantly and listened to my problem. He said the repair was «free of charge». I chuckled … Funny guy. I said seriously how much? He said seriously bring it in to determine if it’s free. Being skeptical, I didn’t know what to believe. But why not…
When I arrived I was greeted by James — nice guy, I showed him the nail in the tire. He inspected all 4. Being 2 years old, I didn’t expect any problems. I thought HA! bait-​and-​switch! James told me my tires were fine. (Blew that theory) I asked twice if there was a charge. He said no we want you to be safe on the road. After an hour wait, my tire was fixed and I drive away without opening my wallet.
I’m still waiting for the other shoe to drop. Overall the greatest experience in service where it didn’t cost me a dime! Who does that?! Will definitely come back to AT.

The guys were so nice, they were very helpful in making my decision and fast thanks Americas tire
I definitely recommend

I’ve been bringing my cars to America’s Tire for quite a while now, and I have been very impressed by their service. They try to get us in and out of there quick and fast, but sometimes they just get too many people and the wait can be long.
The San Ramon location tends to be more quiet until the afternoon. On two separate occasions, I was in and out of there in about 30 minutes or less.
Pricing — the store does have some flexibility on pricing and finding tires that fit your budget. Inventory continues to change depending on demand, but they can get more tires from their main warehouses in AZ or OH relatively quick.
The service is amazing at any America’s Tire though. They will do free tire repairs (if in the repairable region) regardless of whether the tire is purchased there or not. Like most other stores, they will also offer free tire inflation too. They rotated and balanced my car tires, even though the tires were not purchased there as well.
I will be coming back as long as they are open.

The business model here is superb! Offer great service (some of which are free!) and you build a loyal base of customers who will think of you first when needing to change tires. In the past, I’ve used Firestone, dealers, and even Costco. Costco is one of the better options since they offer nitrogen-​filled tires instead of air. Sure, air is 79 vol% N2, but the presence of O2 theoretically does make a difference. O2 will diffuse more quickly than N2 through rubbery materials, such as your tires! (gas permeation membrane science in everyday life!). So there’s an argument of why nitrogen-​filled tires lose pressure more slowly.
Anyways, when my low tire pressure warning light came on I Immediately thought of America Tires. My car was just 1.5 years old and had original tires. They diagnose your tires for free and will inflate them to the car specs with a nifty air compressor with a digital pressure gauge. Sure you can do it yourself at a gas station but why not leave it to these pros — in and out in 10 minutes and best of all, free!
BTW– I’ve used them once before. My wife’s car was missing a hubcap and they were able to custom order and install for minimal cost. 5 stars!

I will stay a fan and customer of America’s Tire Store for a long time! My dad recommended I get the tires on my car changed and checked at the City of Industry location down in LA.
They beat Costco prices, and the time to get the tires installed was FAST — much faster than when we have taken our car to Costco in the past.
I found out that they conveniently have a location near my house. Now I don’t dread taking my car to have my tires rotated, or to get my air checked before long drives. Everything moves so fast, and the one time they were backed up a bit because of travels around the new year holiday, they gave me a fair warning (and it still was not that long). All the guys are very professional and kind, and they won’t try to swindle you for money.
Although my husband’s tires are from Costco, they also are willing to help with them. And because of their A+ service, our next set of tires for my husband’s car will come from them.

Awesome tire shop. They ordered my MT’s for my 4runner on Monday and it was in by Wednesday. Got it all installed on some new wheels and transfered my old TPMS sensors without damaging anything. Now I know where to get tires if I ever need some new ones. The customer service at the shop is great everyone is pretty friendly.