Gregory’s Floors

Just had floors installed by Greg after both sewage and rainwater flooded our entire downstairs main bedroom. It was crisis time here and Greg stepped right in and made it all so much easier. It was a tricky site as it was concrete (with a tree root growing through) and subject to moisture (and apparently flooding). Greg knew what type of flooring would work in this setting, hauled about 100 samples in so we could choose what we wanted. Before this I had tried going to many flooring stores and just ended up a crazy lady. I would have purchased the incorrect product if I had gone with what the stores said. Greg set up install for the following week and it was completed quickly. His installers were such hard workers and tolerated my husband trying to be helpful all day. Did our steep stairs and office too. So glad we found Greg. Plus, he’s a pretty fun guy to work with which really helped! Prices more than fair.

We just had floors installed by Greg’s team last week, and we are extremely happy with job they did. After I left Greg a message, he retuned my call promptly and we schedule a consult/​quote. Greg and Cory came out, took measurements and brought over tons of samples. I chose a floor, and Greg called me back that same day with a quote, and I must say that Greg’s price was better than 3 other quotes that I had obtained! Greg’s quote was all inclusive, including (materials + labor + clean-​up) and William and Maynor (the installers) did an amazing job! I would most definitely use Greg and his team again, and I will recommend them in a heart beat! Thanks again! Pics included.

Just had floors installed by Greg’s team and I could not be happier with the results. Had a tricky set of round stairs that others had punted on (the ‘big’ names) but solution options discussed by Greg and the install easily handled by Greg’s crew. Price was outstanding, full service plus 100% clean-​up.
Highest recommendation, this guy is the real deal.

This is the 2^nd time I’ve used Gregory’s Floors and he didn’t disappoint. The crew led by William (who did my last installation as well) was there as promised and did an excellent job. The floors look amazing and I am so pleased that I used them again. I honestly can’t believe that the few negative reviews are valid — Greg is attentive, returns calls and makes a point of explaining how to care for the floors. I’m a very satisfied customer

I recently hired Gregory & his team to install laminate floors in my new place and I was so very glad that I chose them! I was calling around trying to find a good installation resource & was shopping for materials on my own. I spoke to Gregory and we arranged for him to come take a look right away; he spent quite a bit of time with me discussing details such as underlayment, removal/​replacement of baseboards, transitions between rooms, etc. — information that no other floor person had yet bothered to discuss. I liked it that he had dozens & dozens of flooring types/​choices to choose from — in fact he invited me over to his garage to see his samples & helped with the decision-​making as I was picky about the color. I ended up with a wonderful white-​washed grey laminate of great quality. It looks amazing and I am very happy with the end result. The crew couldn’t have been nicer, and they even did many ‘extras’ like replace/​add missing baseboards in the entire kitchen. Truly a great experience & I highly recommend Gregory & his team.

Greg is a long time floor professional and it shows! His installers, William and Maynor, did an unbelievably great job on 1600 sq ft of hardwood and carpet. Best I’ve seen. They provided a few extras for me that completed the job beautifully.
I’m super happy with my floors and can highly recommend Greg and his team!

This review is for Gregory’s Floors as well as the Mohawk 8 mm laminate we had installed throughout our offices–
Agree with all of the other five star reviews. I can’t speak highly enough about these guys. The whole team was friendly, accommodating, and professional. They show up on time, do fantastic work at a very reasonable price, and do whatever it takes to get you the best install.
I absolutely recommend these guys, and if we ever remodel again, or do another flooring project, it will be an easy decision on who to go with!
A huge thank you to Gregory and his awesome team. I’m sure I will be recommending as many people as I can to them in the future.
As for choice of laminate, I instantly narrowed our list of choices to just a few, good manufacturers: Quick Step and its parent, Mohawk. Gregory has cheaper alternatives such as Expo, but you’ll get what you pay for. In the end, I’m very glad we chose Mohawk over Expo.

Gregory’s Floors did an outstanding job installing wood floors and reusing new carpet in another area of the house. I was in a tremendous time crunch to complete a rental and Gregory’s Floors came through for me. Not only was the price extremely fair but the work was done professionally. Greg showed me several samples and once I had made a selection, the job was scheduled for the following week. His workers showed up promptly everyday until the work was completed, were pleasant to deal with and left the space clean at the end of each day. I had just laid down new carpet in the area just three months earlier. Needing to carpet another bedroom area of the house I asked Greg if we could reuse the existing carpet. After doing some measurements I was told it could be done. The installation looked great and you are unable to tell that it wasn’t originally meant for the area. I couldn’t recommend Gregory’s Floors more highly.

WARNING — GREG IS UNLICENSED, AND A DEAD BEAT
HE’s lost 2 rounds of small claims court to me, (he appealed my first claim and lost a second time) AND NOW HE’s NOT PAYING HIS JUDGEMENT
IF you plan on taking this phony to court, keep in mind he’s no better for his court judgements than he is for his work.
5 top reasons this man should be run out of business
NO License =- Greg refuses to show his license, it’s not on his site and he’s not listed in CA so my guess unlicensed
His work is crap, his installers don’t follow industry standards for installation and pre-​installation testing and their work is sloppy, messy and you’re lucky if it lasts a day
The materials are plastic over cardboard and not the fancy samples he shows you when he and his flavor-​of-​the-​week assistant come calling.
When his floors begin to bubble, he makes up b.s. about moisture and his supplier sends a «licensed inspector» who performs a completely bogus inspection and is paid by Expo to make the homeowner at fault.
You’ll wait years to get a response, as he’s usually in the Philippines or making up some story about illness, death or other lies when he’s just in court with another customer who’s been victimized by his bad business.
STAY AWAY FROM THIS GUY and hopefully he’ll be out of business soon so no one else is victimized by this con man.
YOU GET WHAT YOU PAY FOR! this guy is a sham, and his product is junk. I had over 1000 sf of flooring installed by the elusive gregory and less than 1 month after the floors were installed they failed. I now have bubbling and warped boards all over the house and he and the supplier EXPO FLOORS, claim that it’s my fault because i cleaned my floors? I had laminate in my last house that lasted 30+ years, i carefully spray and dry my floors with bono, so they are full of it and refuse to replace this junk.
Stay away from this guy, he’s not reliable, honest or competent. WARNING!!!

Forget big box stores, Gregory’s Floors beats their price anyway and has superior products and William, who is an absolute magician with installation. Since he’s not a bricks and mortar store, I assume this saves considerably on overhead, allowing him to really compete at price. Greg has hundreds of product samples and will bring them to your house. He only works with top quality laminate (he also does hardwood and bamboo).
In three days we had our entire upstairs redone in Brazilain Koa called Tigerwood. All new baseboards (which they painted) and trim too. Our little bungalow has been transformed and we’re just over the moon with the job they did. I’d give them 6 stars if I could! Seriously, you can’t do better for quality, price and service.

Gregory made our house a home! When we moved in the floor was so damaged that we were concerned about walking on it. We loved our house but simply couldn’t move in until the flooring problem was fixed. Because of a tight schedule we needed the work done ASAP and after having Gregory look at it, give us a bid and choose flooring, he scheduled it the next day and we moved in the day after! I would recommend him and his staff (who were so polite, clean and professional) to anyone in a second. He has now helped many of my friends and they have also been thrilled! Thank you Gregory’s floors for a fantastic floor, the entire experience was perfect!

Greg, I have receipts and pictures of the floors! How can you say my review is fake? You are not only a horrible businessman, but a liar! I can post all of the emails I have to and from you as well!

My fiancé and I just bought a fixer upper and needed new floors. Like a responsible homeowner I went out for 3 bids. 1 bid from Homedepot/​1 bid from a GC I work with/​and another from Greg. All bids came in over my budget.
Greg came in MUCH lower than the homedepot and my GC even said he couldn’t beat that price. I talked to Greg about the cost to see if he could work with my budget. And he did, we came to an AMAZING compromise!
William was my installer and did a fantastic job. Not only was he polite, he called me to give me his ETA on the way to the job site, and he even answered all my questions!
The entire job was completed in a day. When the crew left you wouldn’t have even known that they were there! They cleaned up so well!!!
Other awesome things:
1. Greg came with SO MANY samples — seeing it in my home made a world of a difference vs in the stores
2. William noticed my waterline to the fridge was not connected and was leaking. He pointed it out and taped up the water line so it would not leak on the floors
3. ZERO pressure
4. No nickel and dimming
5. Free estimates
6. His price is all inclusive
I definitely would go to him again on my next floor remodel :)

Greg did a good job with hardwood floors, linoleum and carpet in my rental condo. He was responsive and accommodating when we discussed the work, completed everything on time and with good quality.
When later several pieces of trimming came unglued, he fixed the damage honoring his warranty. I had to wait some time for that but have to admit that Greg had difficulties to access the house and schedule the work considering that tenants were not always available and his work schedule is always very busy. It is understandable, his services are in high demand.
Overall I would recommend him and I would use his services again if needed.

Well I was tasked with sub’ing out some work to establish a new office. I asked around but didn’t seem to get far with friends ref’s. I starting looking HERE on Unilocal and called several flooring contractors. Along with looking for all the builders from demo, build walls, paint… I had my hands pretty full and on a short time line to complete the job.
I contacted Greg, he was very prompt. As I said I had been dealing with multiple contractors it was very nice for a change. Greg was quick with a quote after we chose all the items that go into having a complete flooring from the ground up. I am not sure just how Greg makes enough money for his business. Not only was he ready to commit to a price but also a start date. Greg’s flooring crew were great, on time each day. Cleaned the work area at the end of each day along with shining the floor prior to completing the job!
ANYONE looking to put hardwood lam. in your home or business, I for one would recommend Greg’s Flooring to do the job. Best product (floor thickness and high end padding) best crew at a very competitive price. What more could anyone ask for???
Thanks for your Help Greg!!!

I will start out by saying that we love our floors! Greg came out and showed us our options, went over pricing and the benefits of the different options. We selected a beautiful reddish color reminiscent of rosewood. I have rosewood furniture from Asia and the flooring we picked showcases it!
The installation was pain free. We moved most of the furniture but what we couldn’t, Greg’s guys helped. They prepped the area and protected all of our rosewood furniture and everything else. The lead man spoke very understandable English and we had no issues with communication. As a matter of fact, after the job was finished, we wanted to add matching trim in the kitchen to match our living room, dining room and hallway. Greg had his lead man come out and do the job himself so that we paid him directly with nothing for Greg. I have some history with Greg and he does take care of his guys.
The installation was wonderful…, all the trim and edging just really struck me as so well-​done. They trimmed a pillar in the living room and it looked so good! I didn’t even know they could do that. The transitions were very well installed too!
The guys showed up on time and cleaned up after themselves. Things could not have gone smoother. We love our floors and get lots of compliments on them. My boyfriend’s family want Greg to do their floors and I would definitely recommend him!
A while back, I worked for a home remodel company and when it came to flooring, we almost always referred Greg out to our clients. These are people from Tiburon, Danville, high end areas. From carpet to flooring to even a cork flooring he put in for another local remodel company’s sales/​training area, everything has been well done with nothing but compliments from the clients we referred to him.
With Greg, the price was great and the materials, installation and ease of the whole job was great! Greg is a funny, quirky, country western type of man who provides a great service!
Whoo Hoo!
Thanks Greg!

Just wanted to give an update. After a long piece of trimming became unglued, I asked Greg for some extra trim pieces so that I can fix the problem. Greg dropped off two 8 foot trim pieces to my husband and I at no extra charge. While he couldn’t fit me in for a weekend day to help me fix the glue issue, I really appreciated that he dropped off the pieces to me at no charge.

UPDATE!
As fate would have it, I needed a new floor again in a relative’s condo in San Francisco in very short order — and immediately got in touch with Greg and the man AGAIN pulled a miracle out of his hat, turning a terrible situation into a success story. He did some extra work for me just as a courtesy and really, really did me a solid — the man is good as gold. SERIOUSLY. His prices are beyond reasonable, he’s incredibly pleasant to deal with, and he’s the epitome of RELIABLE — ultra-​important.
On top of Greg’s professionalism and expertise, he is just a damn fine human being. Bonus — he has a rescue dog, always a sign of ‘good people’ to me. His sense of humor, forthrightness, and general zest for both his craft and life make him my ‘Floor Guy 4 Life!’

After meeting with several other flooring companies in San Rafael, I feel grateful to have discovered Gregory’s Floors here on Unilocal.When I first called Greg, he asked me what wood species I was looking at and proceeded to bring other samples to my home that were more durable and more elegant. He opened my eyes to something beautiful that I would have never discovered on my own. I did not receive this level of attention from the other companies I explored.
Price was another factor that led me to go with Greg. The company that provided the carpeting for my home previously had provided me with a quote that was 42% more than Greg’s proposal. While doing my research I felt like I had some foundation for what the project should cost, yet it wasn’t until I talked to Greg that I didn’t feel like I was getting ripped off.
I cannot say enough about how happy I am about the quality of the flooring and how it has been installed. The wood is beautiful. The installers were very courteous and seemed personally committed to providing the best quality through their work that they could. I would highly recommend Gregory’s Floors for these reasons.
The reasons for four versus five stars have to to with customer service issues after the installation. They would not impede me from recommending or going back myself.
My biggest disappointment was that after spending many thousands of dollars with Gregory’s Floors that there was no follow up after the job. As quickly as I noticed my checks being deposited into his account, I was expecting some communication back asking me how things were going, etc. Nada. Had this been done, all the other nits that follow wouldn’t have been an issue.
The time and manpower needed for the job was underestimated. No big deal on my end, except for the fact that the installers had to rush to complete the job in an extra day allotted which left no time to do final touch-​ups like painting to fill gaps that were promised by Greg. When I called Greg to ask that this detail work that he’d promised (over two different visits) be done, he obliged easily, yet not without telling me that this was not normally a service. While I appreciated that he sent his installer back, it didn’t feel good that he was going against his original word.
In their rush to complete the installation, the installers never left me with the wood they say they normally do to handle repair needs that might come up. Four weeks after installation I discovered a leaking ceramic plant saucer had stained my new flooring just 3 days before the installer was scheduled to come out to take care of the outstanding detail work. The installer took a look and Greg provided me with a cost to repair that included buying a box of wood. Since I learned that extra wood is typically provided, I asked Greg if he could work with me on cost since that wood was never provided. Greg never responded to my request and I decided not to pursue it because the sun had faded the water stain.

When I started searching for a company to re-​floor my 105-​year old roller coaster of a kitchen, I was met with lots of people who started the conversation with, «So here’s the problem, lady.» When I called Gregory, he began by offering to teach me what I should be thinking about, and how to make the smartest choices. That’s what led me to trust him.
Gregory patiently coached me through a few lessons in flooring – I’d never done this before and didn’t want to make the wrong choices. His installation crew not only leveled the kitchen, but ripped out an adjoining hallway and rebuilt it with a level subfloor.
The experience was as painless as I could have hoped for. The crew was extremely professional, patient, and exhibited the highest standards for a job very well done. The cost was very reasonable; the value extraordinary. My kitchen floor makes me happy every time I look at it.
This man and his crew are amazing. I’d use them again in a heartbeat.