The UPS Store

I wont give this place a complete unsatisfactory rating because its around the corner from my house and I use it often– so the convenience factor is there, but let me tell you, their customer service is garbage. Particularly the female employee with the glasses and the micrognathia (yeah, google it– you’ll know who I’m talking about).
Now I’m not looking for a handshake, a massage or a hand job before I leave the UPS store, but treat me with some respect? Maybe… you know, like businesses usually treats their customers? I don’t know maybe I’m asking a lot– i just don’t want to go somewhere, spend my $ and have their employee talk down to me and make me feel like I’m on her time or I’m irritating her– like its my fault she works there. getthefuckouttahere.
Now, maybe its just the fact that I’ve dealt with this particular employee twice in one week she feels like I’m «creating work» for her,… maybe… but if she don’t like it she should get a job in a sweat factory somewhere where you don’t have to have customer service skills eh? eh? anyway… employees at this UPS location need to start treating people with Respek.

Ive gone here a few times for shipping and most recently with my elderly dad to get something notarized. The crew is always nice and responsive. I highly recommend them.

I went to have help with packing and shipping a box. The guy working there stole something that my friend never received. I also bought shipping insurance. I didn’t have a receipt for the stolen item so I got no reimbursement. But the store got to keep my $ 55 payment and someone who worked there ripped me off. Score: they won.

I have a had a box there for years. Sara and Albert have always been very helpful and knowledgeable about their respective industry. It’s convenient to have packages sent there as opposed to the gated community I live in where at times the delivery companies have intermittent access. I will continue to patronize the UPS Store.

Always easy to deal with. Pick up is easy. Overall a good place to do your mailing and shipping needs.

I had gone to the Fedex store on Western just before going to UPS. I stood around for about 15 minutes while customer after customer was helped and I was ignored. I finally got fed up and left. I went to the UPS Store, walked in, and a very friendly store employee offered to help me. She took care of the packages I needed to send. I was in and out in 5 minutes. Good job UPS Store – I’ll be back!

Use this location all the time to drop off UPS packages. The staff are always friendly and I’m in an out in minutes. Definitely like this store over the one on PCH in Torrance where the manager there is super rude.

The experience I just had here was disappointing. Because shipping is a frequent part of the job, I deal with several different UPS/​FedEx/​USPS stores. When I walked in tonight around 6:30PM to ship a package, I got in line to wait for the employee to ring me up. A few minutes later, another customer walked in and waltzed right up to the counter. Thinking he would just drop something off quickly, I didn’t think anything of it. Instead, he did exactly what I was in line before him waiting to do. And the employee completely allowed it. Carelessly (with only two customers in the store), this taller, heavier-​set employee didn’t think to say anything to the rude customer. From the second we walked in, it was obvious this guy had a poor attitude. Wanting to close up shop/​go home at the end of the day is one thing — acting completely unprofessional to your last customer is another. With a company like UPS basing its business around very simple customer service, my advice is to go anywhere but here.

I’ve been a customer with this store for almost 15 years. It’s gone through a few management changes, but the quality of service and the helpful and knowledgeable staff has remained constant. It’s always a pleasure to visit the store and pick up my mail or ship packages. I will continue to patronize them.

Easy in and out. The staff greeting me with a smile and the experience was painless. I refuse to use the ups stores near where I live in Torrance anymore.

Does not deserve one star, too fucking slow. Had to wait 49 minutes to get freaking document notarized.

I use this store quite a bit to return items to Amazon. I like it because:
1) It’s close to home
2) It has useful extended hours allowing me to
3) Stop in on the way home from work
4) Perfect parking, right in front
5) Not a bit of attitude about getting me a receipt… they offer it!
The people who work here are smooth, calm, efficient and professional. Even when there’s a huge line headed to the door, they work everyone through nice and easy. My returns to Amazon couldn’t be easier. Thanks, UPS Store!

Convenient, easy to find, lots o parking and gets yer stuff to where you want it to go. What more do you want skippy? A song and dance?

Got the job done no complaints. I usually go the the UPS in torrance but this time I happen to have a package and pass by this place. I had been neglecting going for quite sometime. Most UPS places have pretty decent service and this one was no different:)

I needed a livescan for a new job and called ahead to confirm that they 1. do livescan; 2. their hours; 3. what i need. the woman on the phone was super helpful, and friendly.
when i got there, there were two staff members at the front. one helping another customer, and one who helped with my livescan. now i’ve had a bunch of livescans done over the years (DONT JUDGE ME), and i’ve been to ALL kinds of places to get them done. this was one of my top 2 so far. it was local, the staff was friendly, and she rolled my fingers and completed my paperwork before i could blink twice. awesome.

WORST SERVICE EVER. Spent $ 70 to ship a diamond ring overnight only to be told by UPS it was just dropped off at their door. EXCUSE ME? Who spends $ 70 to ship something without getting a signature? Was it because the UPS Store Owner decided to pocket the $ 2 UPS probably charges for the signature? Talk about a false sense of security. This is absolutely ridiculous. Shipping companies trap you in a catch 22. In order to insure a package, you have to disclose the contents and EACH TIME I’d insured and discloses contents, the box «disappears» or arrives «empty». It’s happened to me 3x in 1 year. It’s like telling a criminal… yeah, take me! I’m a Cartier watch! Is it too much to ask that a business conduct themselves in a professional and competent manner? After freaking out by finding out the UPS driver just «dropped» a $ 5000 Diamond Ring outside a front door, I called and asked why no signature was collected… what did the «sweet & polite» girl at the counter tell me? We’re sorry you weren’t happy with our services! WTF! A $ 5000 ring is missing because you forgot to check the «signature required» box when I specified it needed it and she’s «sorry, I wasn’t happy with their service»!. In other words if you like to pay top notch (retail) dollar for shipping and LOVE to gamble whether or not your package will actually arrive, use them. Who doesn’t love to ship items without being guaranteed they’ll arrive? I should’ve used the post office… at least if they dropped the ball and «lost» my package, I’d only be out a $ 5000 ring and $ 25 at most. This business charged me $ 70 to ship something and couldn’t be bothered to ask for a signature. The girl on the phone had the nerve to be annoyed I was upset… yeah, it’s not like it was her $$. I’ll be using the post office from now on and plan to file a small claims suit against them for incompetent service. WORST experience ever.

Over the past 6 weeks I’ve made several visits to the UPS Store. Every visit has been pleasant, competent, efficient and polite.
This is the first time I’ve ever needed such services and was overwhelmed with how friendly and helpful the employees are. All my office needs were taken care of with expert knowledge.
I needed them for Notary Service, Faxing, Photo Copy, Scanning and all jobs were done with expertise.
May seem odd to rave about the UPS Store but really they are the best and have made my life so much easier by being there.
Thank you UPS Store!

Went here to deposit a check to my USAA account for the first time today… I know… Weird, right? Anyways, the transaction went very smoothly. Didn’t have to wait as I was the only customer in the store. The employee that helped me was very friendly and knew exactly what to do. A flawless experience!

San Pedro UPS saved my ceremony. On the Sunday the 7^th, I had a black belt ceremony at San Pedro’s Korean Bell. This is where we have had many ceremonies over the last many years. We have to print certificates and send them to my 2^nd in command Tony Barnes, 8^th degree black belt, in Biloxi, MS. I asked Lola at San Pedro UPS how we could make that work with less than 8 days to go. She gave me my options.
What is more, when they arrived back, they we addressed to the UPS store. My mistake! Instead of delaying, I got a call from the owner «We got your package here, you don’t have a PO box here, so we are not suppose to take it… but we know how important it is, we will hold it.»
Wow. What a personal touch. This was a special day because I presented my son Ian with my retired 9^th degree belt. He wanted it when I died; I wanted to give it to him a long time sooner. It was a real emotional day for 4 people getting there 1^st degree black belts. George Fullerton and I received a 30 year award for «contribution to inner city at risk youth over the last three decades.» My son, Ian, got to see that. UPS San Pedro made that possible.
This is where I will go; they are a real, caring, and engaged people. Love them.
Feel free to contact me:

Website:
E-​mail: Cut & Paste:

Facebook Jon Wiedenman/​State Farm
Facebook Jon Wiedenman
(Please sign my Guest Book)
(Cell 562 234‑8633)

Honestly, I hardly ever use the US Post Office anymore. This store takes care of all my mailing needs. The young lady that works there always have a smile on her face… but that is just a bonus.