Regis Salon

Big shout out to
Judy-​the salon manager
Wow she is amazing
I gave the place 4 stars because I’ve been to other hair dressers at different Regis locations and they were horrible horrible and horrible
Butchered my hair beyond anything
Judy listens and does exactly wat you ask!
She is patient and sweet!
I got a hair cut by hair and everybody (Fam and friends) were wowed
This testimony is coming from someone who is v picky about hair
Finally, I have someone who can cut my hair the way I want it cut to perfection
Plz go c Judy
By Fatima

I rate 1 star because (after waiting 35 mins for my 2pm appointment) the hairstylist that attended me tried to over charged me by manually entering an additional fee in the bill. I noticed and requested to see the list of prices. She kept defending herself by saying different stylists charge different prices etc. I requested the price list once more, asking for fair price (no more, no less). Finally I got it, and it was clear she was trying to charge me $ 70 instead of $ 55. I paid what truly corresponded for the service received. The manager was not present, only the assistant manager and she did nothing about the matter.

Worst haircut of my life, never going back. Came in for a trim and she ended taking off 4 inches of my hair and completely botching it! I wouldn’t of gone here if my normal hairdressers wasn’t completely booked for the holidays! Lesson learned. #Fail

I came back in april for a trim + layers, Marie did a great job! Called to make an appointment with her but shes not there anymore ;(

Unless you want botched hair …
The guy gave me a terrible hair cut! He curled it so I wouldn’t notice in the salon, but one I straightened it, it was obvious how bad it was, how can you not see that?!
The hair stylist was a guy named Alex, the others may be ok but don’t get Alex. The other stylists also had a lot of attitude as well, over all a disappointing experience.

Definitely below average. The stylist showed up 40 minutes late, did a poor, half ass job on my cut and style, and still charged me $ 65. Never going back. So disappointed.

They are open late, and it’s the biggest draw for me… they also have last-​minute appointments.
I had an appointment with Pita, and she did a good job. She was very detailed in understanding what I needed and during the haircut. My hair now looks much healthier. So, this review is not a reflection of Pita’s work — this is a reflect on the overall salon experience… or lack thereof. I came in a little before 7pm, and there was no one to greet me, the other guy working there wen to get Pita after I assured him I had an appointment with her. Looked like I interrupted her dinner (sorry, I promise, I had an appointment)…
Also checkout experience was horrible… Pita struggled with computer and eventually produced a number, about 10 minutes after she started. Where IS that receptionist???

Just had the worst experience ever x2.
Went in last night and when I got there they couldn’t find my appointment. After about 10 minutes of back and forth between the 3 stylists one of them finally agreed to take me because the walk in didn’t come back.
My appointment had been written on a sticky note and I was advised that the person who took my apt was new and still learning to book. I let it slide.
My stylist cut the front of my hair wrong after me explaining two different ways how I wanted it and why. I am a licensed cosmetologist so I know the language.
After he was done he started some clean up which is fine. When I asked for more off the crown he said it would ruin the cut.
I wanted my layers in the back blended and an inch taken off. Shorter layers in the crown and longer in the front.
He styled a little parted on the side, not the middle like I asked. It wasn’t what I wanted but I thought it looked good so I let it slide.
When ingot home I realized how bad it was. Uneven and a big hunk missing from the right front. The guideline was no longer a straight blunt cut, but an extreme U shape.
Went back the next morning and was treated very disrespectfully by the manager. She agreed it was uneven and not a blunt cut on the bottom, then said, I thought you liked it.
I told her I could not flat iron and wear it straight.
She offered to fix it. I asked here how she would be able to without me losing more hair.
She said, you are a hairstylist you know you won’t lose hair. I told here I had not work in a salon sin 2002 and that I meant how would she fix it without cutting more length.
She said, you know how to blend I will just blend. I said you can’t blend unless you cut the other side shit and then it will be even worse.
She snapped at me and said well what do you want me to do. Why don’t you just let it grow out. It’s only hair.
She said it wasn’t that bad.
I finally asked her to please don’t argue with me when she already agreed it was very uneven and that it had to grow out quite a bit.
I told her I thought the only way to fix it would be to cut it shorter. She said no I will blend it.
Well, she tried and now it’s worse.
She said she would blow dry it and show me it was better. It was already dry. I told her no than you. Took the drape off and left in tears.
Childish on my part? Perhaps, will it grow back? Yes. However, I am ill and my hair is damaged from medicine. It grows very slowly. AND I work in s very professional environment where I often wear my hair up in twists, buns and classy pony tails. I can do none of those styles now.
Maybe there are a few good stylist there… Just beware… If it seems they are starting to go off track with what you asked for and they are telling you it will be good, stop them immediately!
I will be calling corporate Monday. The haircut itself if bad, but the disrespect towards their client and fellow stylist is something I would not ever have done in all my years as a stylist.

The new Management at Regis Salon Hillsdale mall are new looking like high ends salon at the mall is great…

Called half an hour before I showed up for a root touch up and trim! Diane was awesome! She offered me the deep conditioning and I needed it bad! She followed the layers I had already and cut my bangs perfectly and usually never have bangs! So nice and personable. Thanks girl!

I’ve had good experience with color here, going dark, then medium brown, and 2 rounds if blonde highlights. Bringing a picture helps and looking at their swatches is a good idea. They will mix a special color for you and claim to keep it on file… but each time I went back they had no idea who i was or what colors had been used last time… Overall it’s a decent place for a quick convenient cut but if you need more than that, make an appointment, and if you’re super picky or want to be pampered, go elsewhere.

Worst experience. Just cut my side beard into half. Now I am looking for a different place to get a hair cut.

I had been coloring my own hair for years but decided I need someone else to do it from now on. I made an appointment with Paloma, a very sweet and friendly master stylist there. She chose a color similar to the one I had been using, but added a gloss and my hair never looked better! I never realized my own coloring was so washed out looking. She has since cut my hair and I’m a regular with her now. ;-)

While I am a regular customer at Regis, I still find it pretty shocking that they don’t offer wi-​fi to their customers. Get with it, it’s a basic customer amenity in a hair salon these days!

I have been coming here for probably about a year… I get my hair done by the salon manager. The first time I came in I told her how I always go to salons and they over do it with the thinning shears and it looks so disconnected. She understood and she gave me the long layers I want. She’s awesome and she does a great job. The second time I went in she remembered me and said she’s the manager now and the price would be more next time but she will charge me the same price because I didn’t know. I love how she does my hair.

I don’t have a complicated story about dye jobs or fried hair like some. In Jan 2013 I cut my extremely long hair (28 inches to be exact) and it turned out wonderful and so I went to see Aide and once again she nailed it! Those of you who have long hair can understand how emotional cutting it OFF can be, but Aide was gentle and made it a lot easier. I love my hair and she did EXACTLY what I wanted. Thank you Aide! :) I hope your manager realizes how valuable you are! Go here!

I went in here on a fluke on a Thursday night with terribly damaged, dry hair. I knew that I was going to have to do something drastic with my hair. I have always had very long hair so going short for me is very scary. I walked in around 6:30 and Mary Ann was there alone. She right away greeted me and let me know that she would be with me shortly. After she finished with her client she talked to me about what I wanted and what she thought needed to be done. The whole time she was extremely thorough and told me why things were happening and why I needed certain things done. I showed her a picture of exactly how I wanted the cut and she did it perfectly. I will not go anywhere else and I appreciate Mary very much for all her help. I plan on going to her in a few weeks to get my hair colored.
**Just a tip though, I would call and make an appointment.

I went to Regis Hillsdale to have my hair straightened. My hair isn’t that curly, but it’s totally frizzy. I’m a new mom and I don’t have time to do anything with it anymore. I worked with Mary. She was nice, professional and really cared about my experience. I haven’t been treated that well in a salon in a long time. She did a new protein straightener on my hair and I LOVE IT! It’s take about ¼ of the time to blow it dry and I feel like myself again. I’m sure my husband appreciates it too.
The salon is really nice and clean, althought a little hard to find. I would totally recommend Mary. She knows what she’s doing and took care of me from beginning to end.

This is the first time in my life that someone treats me so bad…
The lady who took care of me (the manager of the salon) was extremely rude with me from the beginning.
I can not express myself correctly in English and I had very hard to explain what I wanted her to do exactly. But this doesn’t excuse her behavior.
She was extremely brutal doing my highlight, in washing my hair and drying them. She did never ask me how it went.
I felt so uncomfortable, It was horrible…
I felt like crying, why she treated me so?
No one has ever been rude to me since my arrival in the United States, 4 months ago.
She did well my hair in the end, and this is only for this reason that I give one star.

I had an excellent experience here with Naz Sadr. I’ve been coloring my hair for years (to cover gray) and I am constantly trying different salons, from expensive to cheap. Recently I had been going to Hair International in Palo Alto, but I was noticing that my (dark brown) color went really brassy after a couple of weeks and I was getting that dreaded, orange-​y look.
Came here on a whim one Sunday late afternoon; they were almost closing but Naz was nice enough to accommodate me. She did an outstanding job and I’m very pleased with the result.
I do have one comment, though, completely unrelated to my experience. Just noticed that Christina, the manager of Regis, gave Regis a 5-​star glowing review. Come on, Christina. Giving yourself compliments? That’s sad. Let satisfied customers give you good ratings.