Lucy M Schmidt, MD

Dr. Schmidt is very good. I trust her whole heartedly for my derm issues. She is honest and gives me the patient education that I need. The receptionist Leslie is also very helpful. They make me feel comfortable when I come in to get procedures. Good Job guys!

Dr. Lucy is the best. I have been going to her since I was 12 years old and even after years of not seeing her, she remembered me. She knows her stuff and has helped me numerous times. I could not be happier with her, and feel lucky to have her as my dermatoligist.

I love Dr. Schmidt. My teen daughter has been here 2 times and Dr. Schmidt is so knowledgeable and caring. We both really like her. It’s obvious that she cares about her patients and she has so much experience. I completely trust her and I am grateful that we found her. I also like her receptionist – she’s always friendly to us when we arrive. She’s very busy so she doesn’t sit and chat but I don’t mind that at all – she’s professional and courteous. We will continue to go to this office and hope Dr. Schmidt never retires!

My son’s pediatrician identified a questionable mole and I was feeling pretty desperate to have it checked out by a dermatologist before he went off to sleep away camp for three weeks. I tried to get him an appointment in the pediatric derm specialty clinics at the local hospitals to no avail. Finally — two days before he was scheduled to leave — I started calling local dermatology offices to get him seen. Dr. Schmidt saw him that same morning, took loads of time to explain what is worrisome and what is not with a mole, and put my mind at ease. She was wonderful and I am definitely going to do our skin checkups with her office from now on.

Awesome experience. Very knowledgeable in what she does; I came in with keloid scars and she took care of them to make them shrink. Would definitely recommend to anyone.

2 words. Never. Again.
First, the receptionist gave me a hard time about my referral even though it was what my doctor gave me. Second, I don’t need to hear about how you were already closed out of the system because you thought your day was over. Um, the office closes at 5pm and it was 430pm.
Second, as soon as Dr. Schmidt took me into the examining room she told me she couldn’t help me. I had barely sat on the examining table. I’m not sure she couldn’t help me because of the issue with the referral (I am covered 100% thru my job) or because she genuinely couldn’t.
What really sucks is, I thought I would get the help I’ve been needing because of all the great reviews here on Unilocal.Guess not.

Dr. Schmidt is amazing! I had just moved here, didn’t know any doctors, and was covered in a rash that was making me crazy. I was frustrated that most of the highly-​rated dermatologists I found on Unilocal are cosmetic doctors– I didn’t want to see any of them! Miraculously, I got Dr. Schmidt’s name from a pharmacist. I called on a Wednesday or Thursday and was told I could be seen that week, and on a Saturday, no less! I couldn’t believe I was being seen so fast as a new patient, and I was even happier when I met Dr. Schmidt. She was so professional and knowledgeable, she listened to everything I said, and she told me exactly what I needed to know about my rash. Thanks to that visit, my rash not only went away, but I was able to tackle its source, which I had not been aware of previously. I am so happy that I saw Dr. Schmidt. If I ever have another skin issue, I am going straight to her.

I understand what the reviewer who chastises people for ratings based on the receptionist is trying to get at. On the other hand, Dr Schmidt is running a business and her receptionist is part of the entire experience. Dr Schmidt herself is incredibly kind, patient and knowledgeable and that’s why I will continue to see her. Her receptionist on the other hand needs a crash course on customer service and could use an attitude adjustment.

I’d give more stars if it were possible. I’ve seen her a few times over the past few years and have always gotten excellent care. But today, she (and yes, the receptionist you will read about if you are looking at reviews) came to my rescue today!
After going through Kaiser Hell for two weeks (story for a different time) to get a growth on my lip taken care of with no success, I finally decided the hell with insurance and called for an appointment Tuesday late afternoon. «The receptionist» got me in at 7:15 on Friday morning in a call that lasted less than 3 minutes. My kind of phone call.
Both Dr. Schmidt and her receptionist were very understanding and empathetic to my situation. Dr. Schmidt explained what was going on, what she was going to do and why, and made me feel more at ease than I have since this thing appeared. 30 minutes later I was out the door.
And take a deep breath about anything you read about her receptionist. She is efficient. Personally, I like her and find her funny if you take a minute to really talk to her. At the end of the day, if you’re looking for a great Doctor, establish your priorities. Do you want a hug when you walk in the door or do you want to call, and get an appointment in under 5 minutes with an amazing dermatologist?

I love this doctor. She is a straight to the point, no nonsense, no frills, no medi spa stuff. I mean I love medi spa, but I don’t want my doctor to be selling me facials when I have a real skin problem.
Dr. Lucy really knows her stuff and is very honest with her patients. I have been going to her for years and have always been happy. My husband has seen her a few times and always gets the answers he is looking for.
Another bonus is her prices. She takes many insurances, but even when I was switching insurances I had to pay out of pocket and it was very affordable!

Dr. Lucy is AWESOME! I went in for a consultation about my rash from like forever that I had on my lower leg. I tried so many over the counter creams, with no results. Any how She prescribed me a cream and like magic it disappeared within one week! Yes one week ! I’m a happy camper ! Thank you so much :) oh and by the way office visit as a new patient took about 20minutes. I was in and out. Thanks again :)

I just recently went to see her for my skin care needs and she was wonderful, didn’t keep me waiting and she handled all of my office visit needs in just one visit and she really listened to my issues I was having and I must say she is the best Dermatologist I have ever seen in my life… I am truly happy with her thanks Dr. Schmidt Your a keeper.

All you Unilocalers with low rating because of the receptionist should be ashamed of yourselves! Doctors go to medical school. They don’t go to the Starbucks school of «experience.» When I visit a doctor and I Unilocal about a doctor, I Unilocal about the doctor. I know you think the doctors should be superhuman and have full control of every aspect of their business and clinical experience. I would like to see low-​yelpers try running a small business that deals with medical insurance companies AND provide outstanding medical care. Good luck…
So this review is about Dr. Lucy Schmidt. As it should be.
She was attentive, detailed, and knowledgeable. What else could I ask for. I walked in, pointed at a red/​scaly patch on my arm and said «What the heck is this and how do we get rid of it?» She did an eval, explained that sometimes different types of eczema show up and its simple to treat. Gave me five tubes of samples (yes, 5 tubes!) and said if it doesn’t go away in a week to come back. But she was 100% sure she wouldn’t seem me again for this. And she was right. Gone!
She then talked to me about skin care, sun exposure, proper sun screen for me and my children, and told me her personal philosophy. Never pushed anything, never judged, just told me her story and the story of her sisters who had skin cancer…
Wow, what a great doctor! She cares. She takes her time. She give more than enough samples rather than selling me something.
Yes, she is busy. It took me three weeks to get in to see her. I’m not complaining. I applaud her for taking new patients. Most great doctors that are over subscribed like she is would just shut the door. In general I want to see the doctor who has a wait list, not the one posting open appointments on their website! :)
Receptionist? She was nice to me. I’m guessing the complaining Unilocalers treated her poorly and got what they deserved. You treat people with respect and you almost always get it in return.
Oh, and free M&Ms in the waiting room! :)
Keep up the fantastic work Dr. Schmidt! I’m so glad we found you. With any luck we won’t be back though. :)

We feel very fortunate to have Dr. Schmidt as our family dermatologist. Emily is our youngest daughter, Em is 11 and is also now a patient for her acne. I really appreciate how Dr. Schmidt is with children, she treated Emily with respect. I/​we never feel rushed. Dr. Schmidt is extremely thorough and I get the feeling she has seen it all. Dr. Schmidt has treated me, my husband and our 15 year old for all sorts of skin conditions over many years, Leslie the receptionist was very nice and we were able to get an appointment within 3 days, Dr. Schmidts business hours are so generous, there are oh so many choices, this is one hard working lady who knows her stuff. THANK YOU for being YOU Dr. Lucy Schmidt.

Dr. Schmidt is a very nice doctor. I have read that people feel she is a bit «clinical» but personally I like her no-​nonsense approach. She treats me & my young daughter– we both have eczema. We both are fair-​skinned. Dr. Schmidt is very warm to kids. She always loads us up with free skin cream & sunblock samples too.
Dr. Schmidt also teaches at Stanford & works with burn-​victims. She is very thorough in her examinations & although she requires an appointment– you can get one with her office fairly quickly, and she is open on Saturday & early AM’s which is great!
I have had moles & skin-​tags removed by her– and she makes quick work of it.
If you want a good, but not «fru-​fru» (like some dermo’s are) skin doctor– Dr. Lucy Schmidt is a great choice.

I just moved to Cali and don’t have insurance but I know I have a couple spots that may be skin cancer so I called her office and receptionist was rude. Ask me question then said. «Nevermind you don’t have to give me long story» ugh. Now canceling appt and going somewhere else.

Dr. Schmidt was dismissive and didn’t really listen to me at all (I don’t think she cared what I had to say about my own skin). She also gave me the WRONG diagnosis. She told me I had sun damage and that isn’t what was going on with my skin at ALL. I wear SPF 30 on a regular basis as I have fair skin so when she told me that it just didn’t sit right. I felt like she really wanted just to get rid of me rather than help me. Not a good feeling!
I sought out a second opinion with Dr. Jennifer Boldrick who really listened to what I was experiencing and worked with me to find the right solution. If you are looking for a great dermatologist look up Dr. Boldrick.

I agree with Mike M., JaM W., and chris h., that the receptionist was extremely rude and unprofessional.
I feel bad to rate Dr. Schmidt’s office with 1 star as I didn’t actually see her, however, a receptionist is the first person patients encounter and it is one of the factors to judge the quality level of a practice.
I was disappointed as I saw other reviews of Dr. Schmidt being very positive and thinking she could be my next option for other dermatology needs, but after this experience, I will never try to make another appointment with them as long as the receptionist works there.

It’s been about 5 or 6 years since the last time I saw Dr. Schmidt and I have nothing but great things to say about her. My Mom has also seen her a few times and has had positive experiences as well.
After reading previous reviews about the office receptionist I wasn’t too surprised. I remember her being somewhat cold and that she would speak to people in a short tone. I actually just called to make an appointment and sure enough the 2 things she said to me were «are you a new patient?» and «can you call back in 10 minutes? I have someone here.» Who does that???
Either way I’ll still go back just based on the doctor… that is if I’m ever able to make an appointment.

I visited Dr. Schmidt about a week and a half ago and had a really good experience. I called and got an appointment that I had to wait about 2 weeks for. I got there a few minutes before my appointment and the receptionist was friendly to me. I filled out some paperwork, paid the co-​pay and within 5 minutes I saw the doctor.
Dr. Schmidt was very attentive. I clearly laid out my 3 concerns and she explained all three, offered solutions, and got me out quickly. My biggest concern was my acne that even at 27 just won’t completely away. I must say with the 2 prescriptions she gave me — my skin has cleared up so much and the red puffiness is gone. She knew exactly what to prescribe for me. I’m really happy with my experience and recommend her.