Ju Werner, MD

What a truly wonderful doctor. I had a spot on my skin that looked suspicious, so I made an appointment with Dr. Ju for 9:00am one day. Arrived at 8:50, filled out some initial paperwork, and was brought to the examining room at 8:55am. Dr. Ju arrived at 9:00am on the dot and spent 20 minutes with me examining my skin and answering questions and teaching me what to watch for if I see any further skin problems (my spot turned out to be benign). I had no insurance and had to pay cash, and his charges were very, very reasonable. I really cannot say enough wonderful things about Dr. Ju or the friendly, professional way his staff treated me. Very, very highly recommended.

As a person who has lived with chronic disease since childhood, I have a *LOT* of experience with doctors. Dr. Ju is timely, perceptive, caring, attentive, intelligent and mellow — if it made sense to have a dermatologist as one’s primary care physician (which may be true for some people — not for me given my condition but I wouldn’t assume the same for everyone), I would totally recommend him for that, and as to my own situation, I’ve moved but still see him even though it’s now over an hour without traffic to get there and 2+ in traffic times to get to his office. Recommended without reservation, full stop.

I’ve been going to Dr. Ju Werner for 14 years now. He is the best doctor I’ve ever had. Dr. Ju Werner is great at his job and he has a very kind heart. He actually cares about my health and my well-​being.
I highly recommend him to everyone. I’m very glad that my older sister Mimi recommended me to go to him. She has also been going to him for 15 years now.
He is also amazing at moles and skin tag removals.

Dr. Ju was fine until the last part of the visit. He diagnosed my seborrheic dermatitis and psoriasis suggested shampoo and prescribed medication. Check. When I mentioned the spots on my nose and cheek that only show up if I’m exposed to sunshine, he told me that I basically imagined them. To his credit, he really couldn’t see them — I had not been in sunshine that week and that is when they appear-​but dismissing them as a product of my imagination seemed to me to be sadly patronizing. He did not suggest that I come back if I see them again, he simply dismissed my concerns. I won’t be going back to see him.

I have seen Dr. Ju since the early 90’s. Is that 1992? 22 years? My problems have changed over the years, and he has always provided excellent care. I went to someone else who was closer to my home, but that was just once. I went right back to him driving to San Mateo from San Jose. At first I had oily skin, and then moles/​skin lesions. I had moles checked as I am fair skin and suntanned as a teen in baby oil (we didn’t know better back then). Now that I have hit my 60’s I have obscene growths here and there that he checks for cancer and removes.
He is personable, knows my history and treatment when I see him and even remembers what I do for a living. He is a great doctor, bright, highly skilled, and funny.
You will find that he has trained many of the dermatologists on the Peninsula at Stanford.

My husband saw Dr. Ju not too long ago for a head to toe assessment. First of all, I think Dr. Ju is a very good dermatologist, answering our questions and giving us information on how to take care of our skin. He is pretty funny with a wonderful sense of humor. However, the receptionist who originally scheduled the appointment wasn’t too helpful and not nice after I spoke with her again about the billing. When we checked in at the front desk, the workers didn’t acknowledge us as we stood there, scratching our heads, waiting for someone to help us. Perhaps they were too busy.
We did liked the nurse who assisted Dr. Ju. She was perky, funny, and made us feel comfortable. What was confusing was that we told the receptionist prior to scheduling, my husband needed a head to toe assessment, which we didn’t get. Not good. At the end of the appointment, Dr. Ju told my husband that he needs to schedule a head to toe assessment the next time we see him. I would give 4 stars but the receptionist was not kind and I don’t think we will go back.

First time was fine, thought he was listening to my issues and while he spent too much time talking about how he could have gotten rich off proactive system, I took his recommendation and got the creams to treat rosacea/​acne, although I think he jumped to conclusions.
It took 5 calls from the office to actually get my prescription to CVS. And once I got my prescription, different and worse issues appeared.
After scheduling another visit, I realized he wasn’t listening to my issues, and all his suggestion was, to keep trying. I gave up halfway through the appt. since he wasn’t really listening.
As hard as you try to explain the issues, he doesn’t seem to listen. Good luck. Also prepare to sit in reception for a while

I don’t understand Amy S.’ review of Dr. Ju (not Dr. Werner as she calls him). He has been our dermatologist for more than twenty years. He is an amazingly caring and competent doctor who cares for the whole person. He always explains what he’s going to do and why.
In relation to the «money-​grubbing» accusation the opposite is true. He treats skin conditions, period. Also, how did cost even come up? He doesn’t do all the big money making treatments. My husband is very prone to skin cancers and Dr. Ju has kept him healthy on that score.
As to the front office, I can’t imagine anyone who works for him hanging up or being rude to anyone. I’ve been there often enough over time to say that it is a happy workplace. Amy S. sounds deeply unhappy. Frankly I don’t believe anything in her rant.

This is my review of the care provided and the DOCTOR himself!
***RANT: Amy M from redwood city, please note that ONE HAS TO BE A PATIENT WHEN REVIEWING A DOCTOR’s OFFICE AND STAFF!!! Giving a star review to the doctor and it’s staff while NOT being a patient, IS WRONG ON EVERY FREAKIN LEVEL!!! For all we know, you could be a total bitch on the phone to his front desk employee, or, and it is a fact of their daily work routine, she could have been dealing with a bitch standing in front of her, and it is hard to be smiling and be courteous to others when your day is shut to shit by people who are negative and unhappy.
***REVIEW: Dr. Ju is awesome. I had seen lots of dermatologists in my life, being from Georgia and getting burned lots of times by the sun, and had lots of moles removed. Some were really bad ones. So I have few people to compare it to. He is hands down the best one! Very knowledgeable, efficient, polite and wonderful bedside manners. When I’ve seen him for a first time, over a year ago, he spent at least an hour with me, going over my history, creating a game plan and going over tons of moles that I still have. He really is awesome. I see him every thee to four months and every visit is as pleasant as previous one. And yes, his staff is busy and it might be awhile before they will call you back, however, there never has been a time when they weren’t pleasant and professional, courteous and attentive. I highly recommend this dr and this office!
***PS. Amy M STFU!!! There is no reason to bad mouth someone because you are unhappy! Also, to anyone looking for a doctor via Unilocal,get a life! First, go to your PCP and get a recommendation, call your insurance and ask for a name, but don’t base your opinion on Unilocal’s reviews, cause as you see Unilocal reviews are full of bs from people like Amy, those that love to bad mouth people and be all negative. Hey Amy, when was the last time you went on Unilocal to give a positive review to a doctor’s office? ‘nough said…

Just got off the phone with Dr. Ju Werner’s office. We were calling because we needed an exceptional dermatologist for our baby girl. She had been bitten by some type of bug and her face was reacting quite negatively.
Dr. Werner may want to reconsider who his «front» rep is. The receptionist hung up on me and did not return my call despite caller ID technology. When I called back she was rude, curt, and exhibited such disgusting professional manners that I don’t care how exceptional Dr. Werner was rated by Unilocal reviewers. I won’t and wouldn’t recommend anyone who doesn’t care about the patient, first.
This office is out of order when it comes to priorities. If Dr. Werner cares about the patient, especially a baby, BEFORE a dollar bill, he should retrain his staff to exhibit more professional and caring behavior in public and in private.
You can choose to spend your hard earned dollars with shallow, arrogant, money grubbing health care providers or you can choose to invest in legitimate doctors and staff that care, first, about the patient and, then, the Almighty Dollar.
What a disappointment…

Dr Ju is a wonderful dermatologist. I have seen him for 3 years, from small rashes, to bites to a recent sun damaged spot that needed removed. My first surgery! He is very informative, he told me what he was going to do and talked to me the entire time, so the time went extremely fast and made me much less nervous. I was given clear after care instructions, went back in a week to have the stitches removed and all is well.
He is popular because he is good! And a very nice person!

I’ve been a patient of Dr. Ju’s for 20 years. He’s a real doctor, someone who genuinely cares about his patients. I look forward to any appointment because he’s funny and listens to me and takes his time. A real gem in the medical profession! I hope he never retires!

Dr Ju is a very knowledgeable dermatologist. He is approachable, friendly, and has a great sense of humor. I felt respected as a patient at all times. Staff is very nice as well; both humble and down to earth. Be sure to schedule in advance because they are very busy. He also serves people in his San Leandro location on some days of the week.

Recent appointment with Dr. Werner I have been having major issues for years with itchy, dry, and flakes on my scalp. He prescribe 3 medicines. After 3. days of use no more problem.amazing.

Dr. Ju is the man or should I say the doctor!
For years now I been telling myself to see a dermatologist to determine what sort of skin disorder I may have or not have. My main problem is that I can not apply any sort of sunblock lotions or derivatives of sunblock in my moisturizers and/​or makeups. I convinced myself for years to just not go out in the sun and stay cover.
What prompted me to seek Dr. Ju was that I had to go to Hawaii and felt the need to protect my skin as well my sanity. I Unilocaled it and what you know… Dr. Ju Werner shows up. I immediately called and found out that he is completely booked for the entire month. Good and bad. Good is that I know he is in demand. The Bad is that I needed to see him prior to my Hawaii trip.
Lets just say i had a wonderful first time experience in Hawaii but of course, my skin did not disappoint. I came back with hideous form of rashes all over my body. Thanks to Dr. Ju, I was able to get treated for a problem that plagued me for years now. It was that I did not put enough sunscreen lotion and had a reaction to the sun itself. Although i beg to differ for sometimes, he convinced me that that was the case.
He prescribed this very strong hydrocortisone you can only get from the pharmacy. Within a day, my rashes suddenly disappear. I believe! He is a good and competent doctor. End of story.

Easy to get an appointment, only had to wait a week. (Which is pretty good with my experience of health care)
He talked really fast and figured out why I had what I had (or at least tried to explain it). He tried to be informative as possible. I felt over-​diagnosed though, too many things he pointed out was wrong, and too many treatments prescribed. I was hoping for a more holistic approach.
I’m honestly not sure if I’ll be back, but maybe.

I would agree with most of the reviews here saying that Dr. Ju is a competent physician. He answers all questions quite thoroughly, goes over treatment well and is generally very informative. For instance, he successfully treated the plantar wart on my foot and explained how over-​the-​counter treatments for such a condition are lacking (butane –70 C, liquid nitrogen –300 C).
However, his scheduling is an absolute nightmare. While it’s good to see a doctor who is always busy, his appointments can start anywhere from 30 minutes to 60 minutes late with minimal attempts at explaining the situation. I am meticulous in regards to appointments and call ahead to let them know I’m on my way even if I’ll be 5 minutes late. I would recommend those who insist on seeing him (and to see him on time) make very early appointments before he gets overloaded and pushes out each appointment later and later.
This was not too bad of an issue for me until just recently, when I applied a topical anti-​pain medication before a treatment and it consequently was wearing off during the forty minutes I was in the waiting room. Given that I took time off work as well as dutifully followed his medication instructions, I found myself very angry as I awaited him in the treatment room. Twenty more minutes rolled by and the medication’s effect had been completely nullified. He explained to a nurse that my neck should still be numb even though I informed him through his staff that I could definitely feel the return of sensation. This is my other problem with Dr. Ju, he does not listen well to patients in regards to pain feedback.
The very first visit/​treatment I received had me kicking the walls and screaming out in physical pain, so I couldn’t imagine what would happen if I was already pissed off at the physician BEFORE the treatment started (YES, I have issues with receiving non-​consensual pain). He would continually say «just a few more» (removals of molluscum from my neck), when in actuality there were dozens more. Afterward, I was so elated that the pain had ended, I wanted to leave immediately. But, they could not let me walk out of there without being cleaned up since it looked like a near-​sighted vampire with ADD had just went to town on my neck.
Back to the last visit. I had let them know earlier that re-​scheduling was not an option for me and if the pain medication had worn off before I was to be treated, that I would not return. After an hour-​plus of waiting, I simply left.

Dr. Ju is an outstanding Doctor.
Highly recommend!!!
John M.
San Mateo

My dermatologist thinks I’m high strung. He’s right– I am (just a little bit).
Who is my dermatologist? Dr. Ju.
It’s a good thing when the only negative thing you have to say about a doctor is that you think it sucks that you have to pay for parking. (It’s only $ 1 or $ 2 so don’t worry, you’re not going to go broke paying for parking.)
I’m something of a hypochondriac (but not a textbook one because the DSM IV says I’m not), and if he’s good enough for me, you’d probably think he was amazing. I mean, I think he’s amazing.
For the longest time, I thought I had a dandruff problem. If I scratched or picked at my scalp, I’d get some white flakes and it would really really bother me. My mom would yell at me to not pick at my hair because my flakes were disgusting, but Dr. Ju took one look and hey, that’s not dandruff, that’s psoriasis! He put me on a Olux foam and Dovonex solution regimen and told me to start using Neutrogena T/​Gel twice per week, and now my scalp is clear.
I know you’re thinking, «ew, Amy has psoriasis on her scalp» and you’re probably going to Google scalp psoriasis to look at pictures. I did that too, and freaked out at how all of the pictures looked. OH MY GOD, psoriasis is an auto immune disorder and I’ll have it forever? Dr. Ju told me mine was really mild but psoriasis is triggered by stress and cold weather, so I shouldn’t get stressed out– for the peace of mind Dr. Ju provides to me (sometimes I call and leave questions for him and he gets back to me by the end of the day), he’s worth 9 999 999 stars.

As I have said in other reviews… not a big fan of the doctors office! But Dr. Ju is really awesome and makes you feel so comfortable. I had to get a skin biopsy and for my own preferences I wanted to get rid of some beauty marks (gotta look my best!). Not only did Dr. Ju walk me through all the procedures but he really made it quick and PAINLESS! I couldn’t believe the fact he could do everything so quick with such finess!
Another really big plus about this doctor is that he will ‘educate’ you on your skin. He will sit down, talk to you, get to know you, and explain all the options possible for your treatment (s). It’s really unusual for a doctor to spend any more than 5 minutes with you now days…
Oh and when my insurance didn’t cover, they worked out a payment plan for me and they even waived the last $ 35 because I made all the payments on time! Can you believe that?! How much more awesome could you get?