Carrick & English Property Management

This company unfortunately manages our condo building — Parc Newlands –where we have lived for the past 7 years. What a joke this property management company is. No one picks up the phone when you call. No one returns messages. We have been trying to get a hold of Jenny Ditto for the past week to get HOA docs required for the sale of the condo — NO ONE RETURNS OUR CALLS, NO ONE PICKS UP FOR THE LAST 7 DAYS. We had a 2 week close, cash buyer and Jenny Ditto was unavailable to reach for 8 days sour of our 14 day close! We finally decided to go to the address where their company is registered to be doing business — we found out from the neighboring business that they do not even show up at that location! It looks like they work from home and just rent a little space for show. It was empty and no one there! At the end, Jenny finally called my realtor back and literally yelled at her for this review that I (the client) left on Unilocal.UNBELIEVABLE! And this is how it has been pretty much the whole 7 years we had them as a property management company. I would advise to Stay away from this company.