Bayside Heating & Air

Chris, the owner, saw my original review and immediately updated the company’s web site so it correctly shows the company’s service area. While my experience still happened, I have to give them credit for hearing about the problem and moving quickly to stop it from happening to anyone else. A lot of companies would just write a combative response and not fix the actual problem.

I really wanted to rate Bayside higher as both people who came out (Eric to fix AC and Jim to give a quote to replace AC) seemed like nice guys. The work was somewhat disappointing, however. Eric charged two hours plus material (total of about 450) to identify the problem (he also spent time looking at the other two ACs) and to replace a broken capacitor. I paid without complaint but the AC stopped working after one day. Later on, I was told by another contractor that the capacitor Eric put in was of the wrong kind (the other contractor didn’t know the capacitor was recently replaced by Bayside so the opinion was unbiased). To be fair, Eric did tell me that he put in a non-​OEM part he had with him, to save a trip and extra expense. The quote Bayside gave for replacing the AC units was also a lot higher than another contractor’s. Bayside’s owner reached out to me after I expressed disappointment and offered a partial refund. I appreciate the responsiveness and gesture.

Chris came out and scoped the project out. I needed to replace two HVAC systems, and there were several challenges to the new system. Chris and his team were very professional, take pride in their work and overcame all the challenges to provide me with a state of the art Heating and Cooling system! Done right, on time, on budget. This is the way it should be with any contract service.

Working with Chris was the best. He Installed my AC and heating system at my house. the experience was more than a expected. The biggest joy is the AC in the summer.

I am not sure where to start as they helped our hole complex with a great working cooling tower! That’s how I came to meet Chris the boss.
We had an on going problem with our one bedroom unit that was less then five years old. Chris sent a guy into look at it while they were working the tower install. They seem to know pretty quick the problem was an oversized heat pump.
I have had the original install company and another out to check unit. (12 times) over the past five years. Chris check the serial number on unit and discovered it was to large.
Yes you can have an over sized unit. I am only talking ½ ton more but the systems are smart technology and thats why it keeps shutting down.
That lesson cost us $ 9000.00 and we still had to get it replaced.
Bayside and Chris’s crew came out and had us going within two weeks of contract. One instal visit which is followed by a technical service a week later to make sure it runs smooth!
Our new unit is so quite that you can even tell it’s running! It runs super efficient and our power bill is going down.
Thanks Chris and company!

Same-​day service. Repaired our outside AC air compressor and helped assess how to make house more efficient. Anastasio was very nice. Very pleased.

Just had a new furnace and clean air mechanism installed by the above company.
I can not praise them enough. The two installers, Miguel and Brandon were wonderful. It was difficult to access since this is an old house. They were careful, considerate, fast and expert. Plus extremely nice. Chris Paul the estimator/​supervisor was patient with my myriad questions, showed me how to use the new wireless thermostat and displayed great knowledge regarding a very complicated business. All three were fine to work with through a trying time for us. I hugged two out of three, Brandon somehow escaped! Also, the technician, Eric tried very hard to fix the old furnace before everyone agreed it was too old to go on. Thank you to a top of the line company.

I cannot say enough good things about Bayside and Chris in particular. The radiant heart in my condo had died and space heaters we just not keeping it warm enough everywhere. I called Bayside for a recommendation; Chris immediately suggested a Mitsubishi ductless split system. He looked over the condo and figured out the best locations for both outdoor and indoor units. I had to then go to the HOA for approval; Chris even came to the board meeting to answer questions. He was great!
The unit is in now and I am thrilled! I have a programmable thermostat so it all works on its own and it is awesome! Very quiet and comfortable in every corner of every room.
The installation was done quickly and everything was cleaned up. The guys were all vey professional and knowledgable. A really great company that I would highly recommend!

If I could I would give them 6 stars!
I called them on Monday and they where out at my house Tuesday at 8am.
I literary called 6 people and they where the only one who responded to my phone call. I am so happy!
Thank you Chris and Kevin!
N

Our AC unit was broken during a super hot heat wave, and every other mechanic I called was too busy to come for a week. Chris came the next day early morning, and then fixed the unit the following morning — coming early both times. Great service, and timely — plus easy to use Paypal, and email invoices.

We highly recommend Chris, who replaced the furnace and installed a new air conditioner in our home. Chris was extremely responsive, pleasant, knowledgeable, and on budget. If we need similar help in the future, he will be our first call.

The office staff was flexible in setting up an appt to fit my busy schedule when I was having problems with my heater. The technician was also friendly and got my heater working again after 1.5 hrs and a $ 250 bill (ouch, but all HVAC vendors are outrageously expensive). He then recommended that I needed another replacement part at $ 400 as my problem may occur again. We left the house at the same time and when I returned there was an incredibly loud knocking noise in my utility closet that houses my furnace and water heater. So I called them back to tell them of the problem and their first response was sorry, we can come back but for another $ 130 service call. Being somewhat frustrated by the quick response to charge for another service call, I spoke with the owner, Jim who graciously said he would come out and look. Great. In the meantime, my good friend who is a licensed contractor (plumber and electrician) happened to stop by with his kids. While we were talking the owner arrived and within the first 2 minutes insulted me multiple times implying that I was stupid to think that his technician had done anything wrong and how dare I accuse his company of being unethical (which I never did). I only said that I do not believe in coincidences and that his tech had been working in the utility closet and now I had a problem with the water recirculator. The owner’s tone was so outrageous that my friend, the contractor, thought that maybe he was kidding, but then realized that he serious and utterly out of line. In fact, the owner told me that I should find another vendor to service my furnace. If our children had not been outside playing while this was happening, I would have gladly kicked this guy off my property with a few choice words. I can honestly say that I have never been treated so poorly in my life by any vendor, and the owner no less. After the whole experience, my friend was so upset at how I was treated that he will also never use this vendor (and he is in the business), not too mention that, after meeting the owner, I truly doubt that I actually needed $ 400 more worth of work.

Thanks Chris for a wonderful job start to finish! I called CP Mechanical after searching for a place that specializes in Radiant Heating Systems. Chris promptly called me back and came the same day. Everyone else wanted to charge me alot to come out and give an estimate. CP Mechanical came out for no fee and did the job right. He could have made more money by having something replaced that did not need to be. He instead capped the pipe becaus eit is not needed anyway. Thanks for having integrity and being honest!

Our Eichler Style home was built in1954 with primitive and costly
radiant floor heat. It was always too hot or cold and hard to control
with its line voltage thermostat mounted 48″ from the floor. The heat died in 2008 and major concern was a new heating system not air
conditioning. We looked into ductless heat pumps (air conditioners that reverse) without the cost of ugly exterior duct work.
. Chris was recommended by our friend who manages an
HVAC supply store in So. San Fran. I asked him what system
he would put in his own home and who would he have do the
installation and he quickly said Chris Paul.
. The installation was flawless, we used two condensers and
five zones to accomplish the job. Chris is like a factory man for
Mitsubishi, his depth of knowledge on equipment placement and
sizing was unbelievable. Other contractors wanted almost the
same amount for a Gas Furnace with ugly 12″ ducts roof mounted.
I don’t think that you could find anyone better to successfully retrofit
a 50+ year old hydonic system. His bid was only slightly higher
than other contractors quoting LG and Fujitsu systems but we
decided on Mitsubishi Mr. Slim because of its advanced design and
20 Seer ratings. Simply, you can’t find anyone better if you need to
redo floor heating. In its first month of use, our electric bill was only
$ 80, remember you leave it off in rooms not used and when you turn it on it quickly cools or heats the area efficiently and quietly.

What a pleasurable experience with CP Mechanical!
I had Chris, the owner, tend to my condominium HVAC system recently. He arrived shortly before the appointment, quickly diagnosed the problem and worked efficiently to correct it. The whole time he worked like a perfectionist — tidying up as he went. He was forthcoming and honest with the problem and I feel utterly comfortable providing a reference for his services!
Best part was that he has a PayPal account to take care of invoices on the spot.