Will Tow

I know we don’t have a choice, when our vehicles get towed. But these people are not in it for us. Its all about the almighty $. They were called by Premium Outlet, and we were never advised until they wracked up 10 days of charges. Low life, and very unprofessional.

Rude. I’d suggest looking elsewhere if your vehicle needed to be towed. I wasn’t even on the phone but 2 minutes and the guy I spoke with didn’t even seem professional at all. I’ve never even heard of this company before. Not until I got a letter in the mail that said I had a vehicle towed that I hadn’t owned in over 5 years! I called in to let them know I wasn’t going to pick up a vehicle that has no longer been mine, the guy couldn’t be any more rude. If that’s the way they do service than I would definitely call someone else. all I was trying to do was call in to let them know that it was no longer my vehicle if I would of known the call was gonna end that way I would of NEVER called at all. I’ve never been in this situation, all the guy had to do was explain to me what the situation was gonna be. not be rude or have rude comments.

I hate to admit it but I’ve had to use this company more than once. I never thought a towing company could be so helpful and nice. I only experienced the bad guys in the past. These guys are
First class they even dropped me at my house after they towed my truck. I don’t give many reviews but after my experience I felt I needed to let more people know there are still good people in this world.

I had a very stressful day with my car and this tow company was super awesome. The lady on the phone seemed stressed out but nonetheless helped me out, and they were at my car within 30 minutes. The guys who picked it up were very sweet and friendly. Wish I would’ve gotten their names but they were awesome! It was only $ 50 because the drop off location was really close by.

I will absolutely give this company five stars. Just met with the owner Will along with his two employees Chris and John and had nothing short of a wonderful experience (when I started out very frustrated). They were all very friendly and the owner was incredible nice. The company was very easy to work with and had a great encounter with them. I will definitely call Will tow for any roadside needs and towing and I recommend you do the same. He walked me through the whole process and went point by point with the laws and regulations they go through. They will always follow the laws and do a correct towing job every time. Thank you Will tow!

To bad you can’t give 0 stars, these fools damaged my vehicle & my son who’s a teenager didn’t know to look the vehicle over, so 2 hours later when he noticed they ripped the 3^rd brake light off the top of our trailblazer & he went back, they told him well we take pictures of everything before we tow it, so they show him a picture of our vehicle before the tow & walla the brake light & cover were indeed there, so they tell him they will order another one on Monday, well Monday comes around I call & they put the owner Will on the phone & he proceeds to tell me that my son must have tore that off in the little over an hour he had it after he picked it up from them & that people damage their own cars all the time & blame them, he said he has a video of a BLACK woman throwing a brick over their fence & breaking her own windshield, this dude was throwing the «F» Bomb around like crazy denying they did any damage, so we will see you in court Will Tow & no you won’t be doing anymore Towing for me, check your vehicle out with a fine tooth comb before you sign anything because the owner is a POS in my books, he told me he’d be glad to see me in court because once you sign that piece of paper your done he says, we’ll see about that Will.

Will Tow is one of the most professional, honest and hard working companies I have ever worked with in any industry. Tow companies typically have a bad stigma associated with them but this company is the exact opposite. They are respectful and understanding to every individual who they cross paths with. After having several negative experiences with other tow companies in the San Marcos area I can confidentially state that Will Tow is the leader their industry. If 10 stars were an option they would have my vote!

Honestly the most genuine towing company I have ever dealt with. Not only do they have the cheapest towing price in the state, but they will truly try to work with you if you have a sorry situation. I personally have dealt with many towing companies and no one else has been as pleasant as Will Tow. I highly recommend them to anyone.

How can a towing service get a good review? It’s hard to explain, but this is the nicest towing service I’ve ever done business with. If you have to get your car towed, at least this is a nice place.

When I locked myself out of my car, Will Tow was quick and super friendly. Will definitely give them a call if I ever lock my keys in my car again or need a tow! Highly recommend!

Am annoyed that Unilocal doesn’t have a 10 STAR rating. 5 is not enough for Will Tow.
I made a dumb decision to get out of the line of traffic on the feeder road off of 35 and cut across the grass back to 35 to save time. (Impatient girl). Instead. I ended up stuck at the bottom of the ravine, mud caked on my wheels from 4 solid days of rain, not sure how I was going to get myself out of the (literal) mess I created. I called AAA, and they were zero help. They connected me to a local mechanic shop who was not willing to help me. I hung up and sat there trying not to panic, and figure out what I was going to do. Just then I looked up and saw reverse lights on a tow truck, headed towards me. The clouds parted and the angels sang…
They were determined to get me out of there, and worked for at least an hour to get my car out — it was no easy feat with all of the mud. Very professional and kind, never once made me feel stupid, and LITERALLY rescued me. He didn’t even want to accept payment for his time/​trouble!
Highly, highly, highly recommend Will Tow. You can tell that he’s passionate about helping people, honest, and beyond reliable. Keep his # on speed dial ;)

Great towing company. I would recommend to all my friends and family. It was my fault the car got towed but they were the very friendly and kind. They made it very easy for me to get my car back they didn’t make me wait an hour showed me pictures to prove why it was towed. Best people in San Marcos to have be towed by

The other night about 4 a.m. I was stranded out on a back road in San Marcos with two flat tires. My phone was dead and only had one spare. I thought I was going to be there until I died. Luckily, I had Onstar in my car and called roadside assistance to help me. Onstar was not very helpful (that’s for another review) but did send Will Tow to my rescue.
When they got there, they were very nice and helped lighten my irritated mood. They helped me change my first flat tire to the spare. But didn’t realize that my other tire was flat too so they hooked up my Chevy Cruze to their tow truck and said they woukd tow it to goodyear for me. They asked if I had any way home and with a dead phone and no one to call I didn’t. They personally went out of their way and drove me to my house.
I have never been more thankful for a towing service in my life. I would have never expected them to be the good guys… after all they are a towing service.
All in all I highly recommend WillTow to anyone in need of a towing service/​rescuer. Thanks again!