Quick Dry Flood Services

We are at a private school in San Diego. During one of the severe rainstorms in early January, we experienced a roof leak and subsequently water intrusion behind and under our stage. Quick-​Dry was prompt and attentive, taking great care to put up a containment barrier before removing debris and drying out the area. They removed drywall, floor to ceiling and had to dry out the framing, carpet and under the stage. Their staff was professional and communicated the necessary steps clearly. We are very pleased with the work they did and will not hesitate to call them for any future flood or dry out services.

I agree with the other 1 star reviews. DO NOT USE THIS COMPANY. THEY TAKE ADVANTAGE OF VULNERABLE HOMEOWNERS.
I had a toilet overflow in a small 2 bed 2 bath condo. I didn’t call them, the plumber did. They showed up did their demolition of the areas with water damage. I spoke their director, Dave. When I said I wanted to wait for insurance, Dave assured me that they would send the bill directly to insurance. Dave said I didn’t have to worry, I have a right to mitigate the damages to my property. There was no discussion of the cost, just forms with small print which were described as permission to do the work. For demolition and 2 days of drying, they billed insurance more than $ 14,000. Insurance isn’t paying because Quick-Dry’s cost is way above the standard. Now Quick Dry sent the bill to me for payment. I just checked California Contractor’s Board to check their record and can’t find them. Perhaps they are under DBA? Check out their complaints on BBB, it’s only May 2016 and already 2 other complaints similar to mine this year.

****HOMEOWNERS BEWARE****HOMEOWNERS BEWARE****HOMEOWNERS BEWARE*****
We called Quick-​dry based off the recommendation a plumber who came to our home to fix a leak in a water line. We called and asked for a free estimate. A guy showed up within hours and spent 30 minutes. The next day, 2 guys showed up ready to tear our house apart — they cut a 1×1 hole in the wall — said we had mold and forced my wife so sign a contract before getting any feedback from our insurance company. At that point, my wife kicked them out of the house. The rest of the story — we went with another company based on the recommendation of our insurance company. Quick-​dry billed me for $ 1,089 for the work described above (to basically put a 1×1 hole in my wall)! Some details for buyer beware! Initial call billing $ 300; General Expenses $ 181; Labor $ 338; Materials $ 45 (that’s expensive tape!); Fuel Surcharge $ 100 (I live in Mira Mesa!). These people are crooks who prey off of helpless homeowners who will sign anything when the word mold is mentioned.
RUN! RUN! RUN! And don’t look back!

I am a Plumbing Contractor from San Marcos and I needed a company that did mold removal and remediation because a customer’s water heater, which had been leaking in the garage, had also saturated the walls, which then became filled with various types of mold. Quick Dry not only removed the wet drywall in the garage, but they also removed mirrors and the vanity and more drywall in the bathroom that had also been affected by the water and mold damage. These guys did a super professional job. They will now be my «go to» guys for any kind of water or mold damage that I come across in the future.

They did not give me a quote ahead of time, but just handed me a sheet of prices, which would force me to add up everything they were doing by hand. I didn’t do that, and therefore services turned out to be extremely expensive. Also since services were over a holiday, we were charged for the extra days for them to not pick up on a holiday (which would have been an after hours surcharge). They just were not as upfront as they could’ve been.

I called quick dry after a laundry waste line broke underneath our home. For weeks, we were not aware that our laundry was draining underneath our home until I noticed the foul smell coming from our crawl space. When I called quick dry, they showed up the same day within 3 hours of of my call. The technicians, were professional, courteous, and the price was very reasonable. They started work within the hour and finished in less than 2 hours. They suctioned all the standing water under the house, disinfected sprayed and set up a fan and left it down in my crawl space for 3 days. I would recommend them for flood services. I hope we won’t ever need them again but if we ever do, I’d call them back.

From my personal experience of dealing with Quick Dry for over a month I wish I had used any other company. They were recommended by a plumber (who we found out later apparently gets a kick back). They were unprofessional and unreliable.

Man we were in bad shape and we would these guys on line and they saved the day my business and they saved me a bunch of money. They came in 30% less and did 50% more. If you ever have a flood this is the only company you need!

BEWARE OF THIS COMPANY! I had some rain water seep into a bedroom in December. I called Quick Dry to vacuum out the water. That is all I asked them to do. The technicians were nice and polite and there for about an hour and half but informed of a service they had without my permission. When I got the bill about a month later I was charged $ 1000. They had services on the bill that we’re never done as well as the services I never agreed to. I called to complain about bill and was told they would get back to me. Next contact I had was nasty email and letter saying they tried to contact multiple times and I wouldn’t contact them. Called the number in the letter, on sat when I got the letter, and was told it’s sat and I. Was interrupting her weekend. Finally in march I contacted them again to get the bill as I was worried they would try to ruin my credit. I was fed up with these people and ended up paying $ 750. I imagine people get fed up and pay often. This is a warning not to go with them! Find a different service!

I referred Quick Dry flood services to one of our customers today to dry out their home. Omg! They where awesome!
They where there in 44 minutes flat! They took care of our customer so well they called me back and thanked me for the referral.
Dan Moellman was professional and considerate to the point that he was helping them with their pet lizards.
Thank you guys for being so professional as always!

They have done it again, great service and fast. Thank you for coming out on such short notice. Very professional and clean work. Thank you again…

This company came out for the first part of my water damage case and they were all very nice, polite, professional and respected my home. They kept me informed of the process and worked well with my insurance adjuster. Very happy with their services from beginning to end.

This company is the best ! Wouldn’t go anywhere else ! Highly recommended :)

They saved my items stopped the damage and returned my life back to normal and I am forever grateful

I recently had a. Flood due to a pipe bursting in my home … Came back from out of town and found our Home soaking wet ., called quick dry flood services and Nicole n Ralph were very helpful .had 2 guys at my home in 35 – 40 mins. Started the dry out proceeding s Was very happy with the job that Quick Dry perform. I highly recommend this place.

Quick Dry Flood Serveces, saved my house from a flood,
I came home to find water coming out my front door, went in to find the tiolet had been running for about a hour, call Quick Dry Flood Services and like there name there were there in 25 minutes.
I shut off the valve and in no time they were unloading there truck and extracting the water in no time my damage could of been a lot more but thanks to Quick Dry it was kept to a minimal, So keep them in mind if u have any water problems with your home are office

I had a huge flood in my house a while back. I came home from work to 2−½ inches of water through the back part of my house. The hose connector to the toliet had busted and flooded out 4 bedrooms and 2 baths. I called Quick Dry services and they were very courteous and understanding on the phone and had their guys out to my place very quickly. They assessed the situation and damage and took the time to explain the process to be used to dry out my house. They immediately placed big fans througout the house to begin drying it out. The whole process was completed in just a few days and I cannot thank Quick Dry’s Damien and Bobby enough. Their professionalism, as well as sense of humor when I needed it, really helped me during this frustrating and stressful time. I hope to never need this service again, but if I do, they are exactly who I would call. Thanks again guys!

We recently had our water heater changed and the old repair person installed something wrong. We ended up with a huge leak in our garage laundry room area. Unknown to us at the time, it had been leaking for sometime and caused water damage to the floor and walls, which resulted in mold. We called Quick Dry, the were very knowledgeable and professional. They explained the procedures and what it would take to get it remedied. The sent out their workers, Ralph and Bobby. They were prompt, courteous and did an amazing job. I would use the again and recommend them to my friends.

I have known of this company for several years. Never had to use them until a little while ago where we had major water damage at our workplace. The crew showed up within a couple hours of us calling them. And while it was a shock to see guys with heavy equipment coming in and tearing down the walls at my place of work, they were very professional and thorough. They cleaned up after themselves nicely. They placed these thick plastic screen to isolate the damaged area (and so that we could keep working). They left behind these humongous dryers/​dehumidifiers (I think that’s what they were) to remove the moisture for a few days as well. Afterwards they cane back to check to make sure the area is no longer wet and removed the equipment. With mold being such an issue as well, we were reliwved to know that there was no mold growing either.
All in all we were pretty pleased with the responsiveness of the company to our priblem and the work the crew performed. Everything was ecplained clearly and in terms we could understand. While we hope never to suffer this type of damage, one thing is for sure, QuickDry is our first and only choice when it comes to water damage.

I couldn’t believe this… and I’m a property manager who’s seen a lot!
So here’s what happened… we had a water leak at a property… it was a simple one. Rather than having our general handyman go over and fix it, because he was stuck on another job, we called these guys. They came out and did some work and then left… all just fine.
Then we got the bill in the mail! $ 4,300!!! I could have had this work done for no more than $ 70 in house! We couldn’t believe it. We looked over the bill and there was all kinds of items on there that were completely unnecessary. They even fraudulently charged us for time that we know they were not there. The owner of the property that we were managing did not want to deal with fighting the bill with them and wanted to send it to the insurance company. The insurance company called us back and said that they were going to contact the manager of the company because what they are charging for is a scam and completely unethical… she is fighting our bill for us. So yeah, you know it’s bad when the insurance company is on your side!
They are lucky if they aren’t brought to court.