Sunrun

We had a great experience with Sun Run. Luke Caywood was very knowledgable and easy to work with. He put together the perfect system at a great price. Larry was our project manager and did a fantastic job as well as the install team. Very professional crew all around. Our solar system went up on schedule and on budget. We looked around and ultimately Sun Run provided the best value. I do not hesitate in referring Luke and Sun Run to my friends and neighbors.

LIARS, misinformation specialists. This company misrepresented just how my solar would interact with PG&E! Told me NOTHING about a monthly ‘access charge’ from PG&E. Now that charge is being raised to $ 10 a month. That is why I went solar, to get out from under the thumb of PG&E!
Now more BS from SunRun, I called to see what my options were, whether I could opt out or not and all I got was intimidation and veiled threats. I wasn’t told I would have 2 bills, one from SunRun and another from PG&E, combined, I’m at my old amount with PG&E, where’s the «up to 20% savings»? Bullcrap!

What a great experience it has been for us working with Sunrun! We got connected thru Costco and the rest is history. From start to finish this company has been very professional. They communicated regularly so that we knew what to expect and when. They were always on time and did what they said they would do. Our solar panels were installed and made operational much quicker than we expected and every step of the way the employees were outstanding. I especially want to acknowledge Larry Stekl, the project planner, for keeping us so well informed with timely emails. I also want to say what a pleasure it was working with Luke, our salesman, and Eric and crew for their quick efficient work on installation day. This company went above and beyond to make sure we were happy and satisfied all along the way. Thank you, Sunrun! I highly recommend this company to anyone considering going solar.
PS The cost was quite reasonable and less than we had expected.

We signed up with Sunrun about a year ago (with Andrew Frederick) and everything has gone really well. Andrew was easy to work with and very knowledgeable. He did not try to «upsell» or bash competitors. He acknowledged the things other solar companies did well, but then emphasized why Sunrun was better. I liked the fact that he did not try to bad mouth the competition. He was always prompt for appointments and followed up when he said he would. He ran several different models for us to make sure we got the plan that worked for our needs. The installation was easy with no problems. After installation, I had problems finding some paperwork for my files and Andrew and his team responded within 24 hours or sooner. We met with three different companies; Sunrun was the clear choice for both my husband and me. We have been very happy with the production of solar energy and couldn’t be happier. I recommend the company highly.

We went solar with Sunrun and have zero regrets. From our very well informed l salesperson, Andrew Frederick, to our incredible Installation crew. Rose was a fantastic source of information as well.

After getting quotes from 4 companies went with Sunrun because knowledge and tenacity of sales person Kendra Stanley who figured out best solutions and would not be undersold. We wanted the panels to be nearly invisible from the street and our yard. Our situation was complicated, a remodel with fragile concrete tiles going on the roof. Installation was very professional, a few small mistakes were owned up immediately and remedied without any hassle or worry. Project planner Vanessa Donaldson stayed in contact throughout the process. SCE says our net usage is ½ of last year at this time, giving us a 15% plus annual return on after tax credit investment. Summer should be even better. We highly recommend Sunrun and all who worked on our system.

Our experience with Sunrun has been outstanding from the initial discussion with Andrew Frederick right thru the install with Todd and his crew and finishing up with Kyle to set up the online system monitor.
Everyone has been 100% professional, courteous, safe and their timing estimates have been spot on! Would highly recommend them to family and friends… and am doing that whenever I can!

I’ve been wanting to install solar since moving into my house into 2012 and got a great deal from sunrun through Costco. Sunrun installed a 3.2 KW system for my house in early December of 2014. I compared the quoted price sunrun gave me with SolarCity and to buy a system up front from them would have cost me $ 2,500 more than Sunrun.
The installation went smooth and the installers did a good job. During the sales process I told Rick that I wanted to upgrade my inverter to potentially add some panels later and he agreed we could do that, however when they came out to do the install they had the same size inverter as my system (which was also discussed in email). I quickly let the installer know who phoned in and when they found the notes on this they got me a 4.2kw inverter instead at no additional charge since they kinda goofed that one. They had it out quickly and installed the same day as the panels were installed.
A month or two later after the install (shortly after the system was turned on by pg&e) I got a call from Sunrun that while doing inventory they found they had made a mistake and a few panels that they installed for me were actually 255 watt panels rather than 260 watt panels invoiced, causing the system to run at a lower overall voltage and losing ~85 watts or so (max). They were very honest and upfront about the mistake and although I would have probably never known the difference they let me know about it and came out and fixed the issue free of charge and actually went above and beyond to make me happy by painting the silver conduit they used to run the wires on my roof such that it matched my roof color, making it was nearly invisible. The installers did a great job and everyone really went above and beyond to make sure the system was done right.
My system was only covering about 80% of my elecrticity in January (very short days) but now we’re in march and it seems to be covering nearly 100% (on a good sunny day I generate at least 5 Kwh more than I use). So I can imagine that by summer with the longer days that this system should nearly break even over the course of a year (they estimated it should cover 95%).
Even though they made some minor mistakes in the process I feel like they are an honest company and they still operate like a small business they were (REC Solar), ensuring customers are happy and get an efficient system at a very fair price. I highly recommend them as they’ve saved me about $ 100 a month on my electricity bill and it should pay for itself in under 10 years for sure.

We are very happy with the SunRun Team. Our initial contact was at Costco who set an appointment with Rick Joseph who called and made an appointment to meet us at our home. He provided two or three plans which we then took and compared to three other solar companies. We decided on SunRun for the price (it was the best of the 4) and because Rick was able to answer all our questions with no pressure. From the salesman (Rick Joseph) to the Site Evaluation (Tyler Smith) to the Roofer (Jody Bailey) and to the installers (Darren Tyler, Jeff Huyck, Tadhgh Eves, Mike Cross, and Jared Gamm) we have nothing but praise for their professionalism. Prior to our solar installation our electric bill averaged $ 150 per month. Our first two bills have been under $ 4. We think we made the right decision!

After looking seriously into buying solar for our home, we went with Sunrun. What a great decision. Our bill went from $ 450.00+ a month to less than $ 2.00. No, that is not a typo. The Sunrun installation crew was awesome and even helped my neighbor catch her dog. Thanks Sunrun for doing such a great job and saving us so much money every month.

We reviewed 5 other companies before settling on REC Sunrun. Our original contact was by phone from AZ. The Scottish representative was persistent but not high pressure.
ANDREW FREDERICK, our sales rep. Came to our home with a thorough, print-​out of our personal presentation that included prices, fees and options based on information we provided him.
When we decided on a plan (and interviewed other companies) our experience with the planner and installers was professional and painless. All aspects of the project, including permits and inspection went seamlessly. The installers were a pleasure to have around the house. They were well mannered, pleasant and cleaned up after themselves inside and out of our home.
We are up and running, producing our electricity.
We absolutely recommend ANDREW FREDERICK and the SUNRUN company.

We are happy to have partnered with Sunrun to provide solar panels at our home in Arroyo Grande, CA. After reviewing Sunrun’s proposal and another top solar provider, we decided on Sunrun. Sunrun has been very professional in all aspects up to and including a very fine installation. Rick Joseph our salesperson has been very helpful and knowledgeable in answering all of our questions. We are happy to be a part of the energy revolution in this country and Sunrun is making it happen.

After interviewing four different solar companies, we decided to go with Sunrun. Andrew Frederick was very professional and friendly and made us both feel comfortable going with them. The installation was easy and our bill has gone down quite a bit.
Many different options were presented to us with clear explanations of how each worked.
I wish we would have made our decision a year ago, because it was that easy.
We would recommend Sunrun to any of our friends or relatives.

We just completed our solar installation with Rec solar. From start to finish the process was professional and pleasant. Our first contact was Andrew fredrick. He was very informative and well prepared for our first meeting. He was persuasive through his clarity and reasoning without ever being pushy. I had meetings with two other companies but signed with Rec because of the professionalism that Andrew demonstrated. The whole process was seamless, everything was completed as promised. The work that the installers Joel, Dave, Chris and Kyle was flawless. They took great care with their work, were pleasant to deal with and finished ahead of expectation.

REC Solar completed a 20 panel installation at our home in Atascadero Friday afternoon. It took a week, starting on Monday. The City came and approved it Friday afternoon, so now we wait for PG&E to upgrade our existing smart meter to the type than can handle solar, which takes 1 to 2 weeks.
Our experience was overall good, and I highly recommend going with REC Solar if you are going to do it – and you should! Message me if you are interested because I can get a bonus for a referral, or if you have questions. I have heard that they use the best type of anchoring system in the business.
The only negative part of the experience was the salesman, Les, who had problems supplying accurate information on several areas. Regarding the estimate he prepared, he used the PG&E rate schedule for SLO City, instead of SLO, so this caused rework & another meeting at our house with him. There were other issues I won’t get into. Just suffice to say, that I don’t think that a great company like REC Solar is doing themselves a favor by using Les.
Steve the work foreman is an electrician & has a general contractors license I believe. He is great & does really good work! They worked with us to ensure it was set up the best it could be with our complicated roof layout. His assistant, Troy was also great and did quality work. Our roof is a complicated design, and the way it faces was not ideal, so it was challenging.
Rose is the Project Manager and we didn’t meet her, but she was good about keeping in touch by email & phone call when needed & was on top of everything.
We went through the COSTCO program. REC Solar also does installations outside the COSTCO program. The benefits of the COSTCO program are a negotiated price for members, 2% back on your membership rebate, they give you the money (gift cards) to buy a membership at the Exec. level which you need to get the 2% back deal. You also get a deal from REC Solar if you do any referrals, you get one I-​PAD Mini currently about a month after your project is complete. There is a lot to the cost details, and there are options, so I won’t go into that.
I highly recommend you go with solar power for your home or business, and that you go with REC Solar! It is affordable & you will be paying someone (PG&E) anyway, so why not GO SOLAR!

Recently installed a solar system with REC. So nice to watch the meter run backwards. Very professional from start to finish: Brian Ghiglia quickly responded to several pricing/​layout options. Steve, Troy and crew did a clean and tidy installation and Rose was a great project manager – excellent communication. Very pleased with the process and results – would highly recommend REC if you are considering solar.

We had our system installed a few months ago, it was a wonderful experience. Les was great and the installers were professional and neat. We love watching our meter run backwards and it’s been saving us money from the first month we installed it. Solar had been one of our long term goals we are so happy to say we checked it off.
My Dad had purchased a solar system from a different company a few years ago, when he saw my system the first thing he said was, «Wow, that’s a really nice installation. I wish mine came out that good.» That made my feel even better about choosing REC.
I highly recommend REC Solar to my friends and family.

Excellent company and service. The solar system we installed and paid for has been providing great service and most of the months allow for a nearly 0 dollar cost for our electric even with multiple applicances and a hot tub. Brian Ghiglia has been especially helpful and informative.