2 stars for the friendly staff. I was eating my JR. Cheeseburger deluxe and half way through I noticed there was a hair in the patty of the burger. The hair was cooked into the patty. Disgusting. I almost through up. The front counter girl refunded my meal. Just beware of the«extras» in your burger
I R.
Classificação do local: 5 San Leandro, CA
I usually go to the Wendy’s in San Leandro by Davis St but they have been getting rude. So I decided to give this place a shot. They are so accurate with my order. It is a relief honestly and they don’t hassle me with extra charging with sauce. Thank you guys for the superb customer service! Sincerely, Your newest location fan
Terence C.
Classificação do local: 1 San Leandro, CA
It’s supposed to be open until 2 am. We got here at 1:20 am and the employees were inside but the menu lights had been turned off and they wouldn’t come to the window. If you say you are open until 2 stay open.
Paul R.
Classificação do local: 1 San Lorenzo, CA
Worst place ever don’t come here unless you want them to make your sandwich five times and still get it wrong. Horrible customer service and they use the same meat when they remake your sandwiches do yourself a favor and stay away
Mary C.
Classificação do local: 4 San Leandro, CA
Nice service and good food each and every time I have been here. always fresh, always hot. and the frosty is suppossed to be thick. Thin frosty = shake. Anyway, drive thru just needs to remember to ask if you need catsup.’cause I always forget to ask…
Saul L.
Classificação do local: 5 San Lorenzo, CA
Open late till 2, always good each and every time. The service is fine from my point of view, don’t understand what everyone else is talking about.
Lou L.
Classificação do local: 3 Hayward, CA
Ohh you fancy huh? Naw yous a ratchet ass Wendy’s employee. Been here a few times and the food is good but the service is a train wreck. Either a 95 year old trainee or a 16 year old crew leader will take your order and by the time you’re done dealing with them you’ll want to be from the Native American tribe of Slapahoe. My wife and I went through the drive through recently and the two employees were singing I’m so fancy by the fake cake queen Iggy Azalea. Not a promising start then she asked what kind of sauce and forgot the sauce you sauce ass saucey ass sauce face. Always an order or service issue here but the food is good.
Simon F.
Classificação do local: 4 San Lorenzo, CA
Yes! My 9th review for this place! I’m truly insane! o_O My wife and I had dinner here on Friday(yes, we went here on Valentine’s Day– when my wife really feels romantic, she looks at my face and tries not to laugh). The old bags in front of us didn’t know what they wanted to order, but neither did we. That’s why we kept our place in line(they told us that we could go ahead of them– in case it’s not clear, they were actually«nice» bags). A+ For Service: Our cashier has been working here for a while. The woman is very friendly and professional. She tries her best to provide great service. The other cashier helped my wife and I last time. She’s young, but friendly and professional too. I’m glad that she was recently hired(the service here was kind of hit or miss in the past). Thankfully, I didn’t have to ask for a key to use the men’s restroom(the policy changed last year). Any delay would have caused me to piss myself. We had to wait about 3 minutes for our order. It didn’t impact me or another customer, but the ketchup dispenser was almost empty. Note: All prices include tax. Ciabatta Bacon Cheeseburger(Large Combo– $ 10.12): 7.5÷10. «Savor something extraordinary with our new Ciabatta Bacon Cheeseburger. It’s a quarter-pound of hot ‘n juicy beef topped with roasted, chopped tomatoes, creamy, rosemary garlic aioli, fresh spring mix, natural Asiago cheese and applewood-smoked bacon between a toasted Ciabatta bun. Hurry, it’s here for a limited time only, so you gotta ciabatta!» I like to try new things, but I’m glad that«it’s here for a limited time only.» I really wasn’t pleased. The idea is good, but the execution is not, at least at this location(my burger should have been better than it was). My burger was the way I wanted it(sans tomatoes, for example). My bun, however, wasn’t «toasted.» It also wasn’t tasty(I was surprised). My patties were juicy and only a tad greasy, but they could have been cooked a bit longer. My cheese tasted fine, but it wasn’t melted. On the plus side, my Natural-Cut Fries were great(I added some salt to them, but it wasn’t necessary). I was sad when I finished them off. My bacon was great too(the strips were long and meaty). The cups here are so big that I didn’t finish my Pibb Xtra until yesterday. (My combo was partly expensive because I ordered a Double. My burger was fairly big). #10 10-Piece Chicken Nuggets(Small Combo– $ 5.66): 8⁄10. My wife usually orders this combo. This time, she ordered Spicy Chicken Nuggets. They were tasty and not too spicy. She ate them all, but my wife found her Natural-Cut Fries to be salty. Like last time, she forgot to ask for no salt(I’m curious as to how the fries taste without salt too). A Small drink was enough for my wife. Small Chili($ 1.62; $ 1.90 with shredded cheese; Large– $ 2.71): 8⁄10. I don’t know how much he was charged, but a man asked for double cheese and onions on his. Anyway, the Chili is «low in fat and high in fiber.» You receive a good amount for a Small, and my wife was quite pleased(she wanted to try the Chili since last time). 4-Piece Chicken Nuggets($ 1.08): 8.25÷10. I savored my nuggets(I took my time eating them). The barbecue sauce is always good, and we were able to bring a packet home. JBC(Jr. Bacon Cheeseburger): $ 1.73. Score: 8⁄10. My burgers were the way I wanted them. They were small, but delicious. My bacon especially stood out. The buns were noticeably cold. They should have been warmed up a little(this is an ongoing issue). Nice: «Tell us about this visit and you can take $ 2 off any large sandwich or full-size salad of your choice! Just call 1−888−624−8140 or visit and take our brief survey within 48 hours of this visit.» (The validation code is good«for 14 days after survey completion.») Our total was $ 23.95, but we ate well overall. We also received wonderful service.
Denise N.
Classificação do local: 1 San Lorenzo, CA
I ordered 20 chicken nuggets, they gave me 18. #mad So count yo sh*t before you leave the drive-thru. Also, the chocolate frosty is nastily thick.
Paul U.
Classificação do local: 5 San Francisco, CA
I don’t go to Wendy’s much but when I do, I come here. Their parking lot is big and drive through is never busy. The inside is spacious and there’s always an open table. The workers that I have talked to were all friendly and professional. I really like the Spicy Nuggets and always get it whenever I’m here. The cross-street where this Wendy’s is pretty competitive for fast food. There’s a KFC, Popeyes, and a Jack In The Box all at the corner. The Wendy’s is the second store from the corner, right next to the Popeyes. Pros: — Spacious parking and seating — Friendly staff — Great location for other fast food as well — Great value menu Cons: — None that I can think of
Jose C.
Classificação do local: 1 San Lorenzo, CA
So I decide to stop by this Wendy’s with my two brothers. We are all hungry. We order 2 Baconators, 1 meal and the other just the sandwich, both of them single but one Baconator add mustard, I also ordered a Crisp Chicken Sandwich PLAIN. When I get my order my Baconator is cold and has 2 meats when I clearly said both Baconators SINGLE, the other Baconator has lettuce and onion(since when does the Baconator come with Lettuce and Onions???) and the crisp chicken sandwich is not Plain? ARETHESEGUYSFUCKINGSERIOUS??? So I go take them the order and the idiot cashier says okay they will fix it. So I wait about 4 minutes for my order again. These idiots would mess up on my order again. One of the Baconators just had meat, bacon and mustard. These idiots seriously don’t know how to make a damn Baconator? So I complain again and the stupid cashier looks lost like if he didn’t know what the hell I was talking about. I am just trying to eat here! So I ask for my money back and the cashier tells me «are you sure?». Well I have been waiting for my right order for too long now of course I’m sure. So I got my money back and drove to Jack N The Box.
B L.
Classificação do local: 5 Alameda, CA
burgers are good, but the frostys are out of this world
Jim L.
Classificação do local: 1 Hayward, CA
awful. Staff are morons … never get the food right. If you insist on square burgers avoid this Wendy’s … if this is your only option… make sure your order is warm and accurate.
Victor G.
Classificação do local: 3 Oakland, CA
Wendy’s has nuggets i was curious about Sampling: 99 cents menu: –spicy chicken nuggets(5) nuggets made similar to mcd but bigger. larger surface area plus ranch dressing made these more appetizing. «provisonal» winner! –chicken sandwich same meat as the nugget. came with lettuce on naked soft bun. not very appetizing. loser –potato with chives came wtih«sour cream» and butter which didn’t taste right. potato mushy. potato a miss. good price but didn’t taste right. leftovers: –service, etc, not a problem. food is. –sure fries, soda and«frosty» on 99 menu would taste ok
Isabella O.
Classificação do local: 4 Costa Mesa, CA
How can anyone hate on the chili? Seriously, it’s the best. Also, this $ 4.99 deal for a small chili and half salad is amazing. Thank you Wendy’s for allowing me to get my «healthy» fast food lunch on. Also, the chocolate frosty. It’s perfection.
Leanne J.
Classificação do local: 2 Castro Valley, CA
drive through was ok. i ordered chili and got no spoon and they never asked me if i wanted onions and chese. disapointing.
Dru P.
Classificação do local: 3 Lafayette, IN
I am not a man of seasoned intellectual value, nor am I a quasi-certified wanna be foodie. But what I am fluently and fully certified in is the Wendy’s protocol and menu structure. Raised in the midwest and packing a palate structured for the objectionable opinion of all things Wendy’s I have often dreamt of traveling the country donning a fake mustache and wig to serendipitously drop in on unsuspecting franchise locations to weigh in on a vendor that I have held dear to my heart since birth. I claim to be no expert but there are two things I love in the fast food obsessed world. Wendy’s chicken and Wendy’s singles with cheese. I can spot a bad sandwich from a mile away and what I encountered here was nothing less than a debacle to my sensory glands. First, a Wendy’s chicken does not have five names, nor does it require several questions in order to determine the sandwich which I desire. It is a chicken breast, lightly breaded on a simple toasted bun with mayonnaise, lettuce and tomato. What I received at this location was an imitation that would make Dave Thomas’ club foot turn south. An under baked, non toasted sesame seed bun that was doughy and more yeasty than a vagisil commercial. I pictured walking down the beach with my mother and asking«do you ever get that yeasty and chewy feeling… you know. down there in your bun?» The breading on the chicken was pirated or black marketed because never in all of my years have I gotten a chicken sandwich that tasted like crispy Popeye’s. Don’t get me wrong, I love me sum Popeye’s but this was a rip off version that had no business in the esteemed institution that the gangly ginger established so lovingly crafted many moons ago. The single with cheese was mounted on the same undercooked nonsense and was completely thrown off by the starch to greasy protein ratio that I have come to so dearly love. Top it off with a five dollar overcharge by the woman at the counter that did not place all of our items in the value menu and we had quite possibly the worst Wendy’s experience of my young life.(I mean I am only 22 but this was re cockulous) And I don’t speak Tagalog but I am pretty sure that the manager was telling her sewing circle of pinays that I am going bald. That is just bad manners in public.(who’s to say I don’t understand that language?!) Okay, maybe she was talking about a garage sale that was down the street where a baby elephant cookie jar was only 99 cents, but I still think she sabotaged my sandwiches. Just consider yourself lucky that I am not an undercover Wendy’s sandwich inspector or so help me Buddah… you would be in a world of hurt missy.
Angela K.
Classificação do local: 2 San Lorenzo, CA
My bf and his homeboy went here for his lunch time. Any who, my bf told me that his homeboy got a piece of hair in his 5 piece chicken nuggets. He told one of the associates that there was a piece of long woman’s hair inside the carton full of nuggets. Well, the associates gave him another one and that’s it. So be careful fellow Unilocalers who goes here once in awhile like me… look inside the wrapper or carton before you chow down!
Ryan B.
Classificação do local: 2 San Francisco, CA
This is my 2 star redemption review to navigate myself out of the murky waters of non-critical flufferdom. This was a solid 2. I will note here that I was driving and this is a review of my drive-thru experience. It was mostly a vicarious experience. I didn’t actually get anything for myself. But I did taste the product multiple times, and I could see it and feel the texture well enough to be privy to the primary consumer’s qualms with his purchase. The purchased item was a Vanilla Coffee Toffee Twisted Frosty. It tasted really good, but it was obviously just a regular Frosty with some extra flavorings. The problem was that it was damn near melted. It seemed acceptable at first, but after we’d hit the second red light, it was apparent that we needed a straw. And we weren’t provided with one. Good service though. Very fast. Cruddy product.
John L.
Classificação do local: 5 San Leandro, CA
Once you’ve been to the Wendy’s in Kailua-Kona on the Big Island, all other Wendy’s seem second class. Okay, so the one in San Lorenzo, CA, does not have that spectacular Hawaiian view. Who does? But the San Lorenzo Wendy’s is pleasant enough. It feels less stressful/ghetto than others, because it is its own building. Across Hesperian are single-family homes, which add to the laid-back atmosphere. The weather is usually very nice in that part of the East Bay. And if you come in a group, and someone doesn’t want Wendy’s, he or she can always choose from the other nearby fast food joints. S’all good. The San Lorenzo Wendy’s has its own parking lot. On hot days, people seek out the shady spots. Yes, this Wendy’s has air conditioning. The drive-thru is open late. But I’ve never seen this Wendy’s crowded, so it’s often faster just to go inside. The tables can be rearranged/moved around, so if you come in a group, your party can be accommodated. They do have a couple high chairs and boosters, so kids are welcomed. Many tables also have salt and pepper shakers and a flower. Because it’s never packed, this Wendy’s is usually easy for the staff to keep clean. But what truly separates this Wendy’s from others is that this one uses a really good satellite radio channel, which plays a really wide variety of popular music, spanning many time periods, and many genres. You never know what song(especially if it is obscure) is going to come on next. And that makes the dining experience at this Wendy’s particularly enjoyable.