Lynn’s Salon

I love coming here to get my nails done by Nancy! She always listens to what I want, stays up to date on trends, and I love my nails every time. I would definitely suggest having an appointment if you plan on coming on the weekend because they can be very busy. The prices are reasonable and the staff is always friendly.

DO NOT GET YOUR HAIR COLORED HERE! I was recommended to go to this place to color my hair here. I went in and I showed the lady (her name is Mimi) a picture of what I wanted (light brown hair). My hair was lighter from the tips so I told her to do an ombré. She bleached my whole hair, so I was thinking she was correcting my hair. She washed it, it was all yellow. Then, she started doing highlights on my hair, I didn’t even ask her to do highlights. An hour later She washed my hair. I was thinking she was still going to put toner on it, when she was done washing it some other lady that works there says «That’s such a nice color». I look at it and it’s BRIGHT yellow, she was expecting me to leave with my hair like that. I told her that’s not what I wanted and could she fix it. Then she says «but if I put another color, the highlights are going to disappear» I said that’s fine, I never even wanted highlight. So then she puts an ash blond color on me. It looks nice while I’m there, but once I get home I noticed it has a tint of green in it. I had to fix it myself with toner. I will never come to this place again. Not even for any other services!

Worse place to ever get a hair cut! Long story short went here before for a hair cut like it so I came back. But this time I was so unsatisfied. First I requested a dry cut meaning no wash and or water spray added to my hair before the cut but yet I was ignored. And mentioned it to her that I wanted a dry cut and explained I preferred dry cuts to easily see the way they cut my hair once the cut was done to make sure my hair didn’t look chopped. So she said after she can straighten my hair to show me which was $ 5 which I didn’t mind because at least I leave with the straight hair I came in with.
So she continued to spray my hair which turn all my hair curly and she mentioned she wanted to so me something and had me stand up put my head down and pull forward. So awkwardly I did this and she was saying to brush your hair down benefits my hair follicles. Which I didn’t mind and then she started to twist my hair and I am thinking she was doing this for the sole purpose to remove an access water and then in a quick second mind you I am still standing up SHE CUT MY HAIR! I quickly said why would you do that I never had people cut my hair like that. And she said don’t worry I worked on like 500 manican heads to get it just right. I said okay well go through it to make sure all my hair comes out right. She knew I was freaking out so she went through my hair fixed parts here and there and then she said she will straighten it to show she did not ruin my hair.
Let just say she does not know how to straighten hair and rarely uses a flat iron. Chunks of my hair were curly and I felt I looked like Benjamin Franklin with poof wavy hair. Then I mentioned I want my hair shorter and fixed and more of my dead hair at the bottom cut. She kept saying to my recommendation I do not want to cut more of the length and I said okay but I do. And it was for five minutes going back and forth with it. And i said okay well I want the dead hair off and my split ends removed as much as possible and she said well thats out of my control. And I just felt this is a very unprofessional place and I should’ve known better by the other bad reviews. Oh by the way ladies if your interested in your eyebrows do not go in. While I was waiting for my hair cut a lady just got her eye brows done and come to find out when she looks in the mirror instead of the lady just cleaning up her brows she took so much of her eye brows and was another disappointed customer in which the lady who did her brows was arguing with her. Which is even more unprofessional. So lady’s who go beware I wouldn’t think twice on going and just would go else where.

Went to Lynn’s today for the first time on a recommendation. The service was very good and the staff polite. Im giving a poor mark because while there I took my jewelry off gor the manicure massage and had placed it in a side pocket of my purse. Apparently that was a mistake. The staff moved my purse serveral times and upon eciting and retrieving my jewelry to put back on I found a bracelet missing. I immediately brought it to the attention of the management which basically did nothing. I have filed a theft report with the police.
All I can say is IF you go dont tale your jewelry with you or dont take it off!!!

I had an absolutely positive and lovely experience getting a mani/​pedi last night. I called from the Bart station and by the time I was at the salon the ladies were ready to start. The treatment, service and conversation were fantastic! Not to mention the prices are very reasonable and the convenience of the location. I will certainly be back.

SUPER RUDE! website says Saturday’s opened until 9:00 pm. Went there for a nail fix. Just one nail. She practically pushed me out the door. (It’s not even 8:00 pm). I offered her 20.00 to just remove the nail because I’m in a lot of pain. Not even to put a new one. Again she shoved me out the door saying No! If the website says 9:00 pm. They should honor that! I will never go back there based on how I was treated. I don’t normally like to do bad reviews, but they should never treat customers this way!

I wanted so badly to love this place. I had a really good experience the last time I was here.
Tonight I came in to get a full set, I have my ‘regular’ nail polish color that I always get, however the woman who was to do my nails kept trying to get me to purchase gel colors.
I respectfully declined but she kept pushing it… to the point where I almost walked out, she grabbed my arm and said «don’t go, just pick your color.»
In hindsight I should have just left. I showed her a picture of what I wanted she gave the price and proceeded to start, about halfway through (the very shitty job that she was doing) I said «this doesn’t look like the picture». She insisted that it did… I wondered for a second if she was blind, based on her work and sight perception one would have to assume that she is.
Long story short, she did such a terrible job on my nails, on purpose, and pretended not to understand, that I left after she painted the first two non-​buffed nails… literally she was painting over scratched nail surface.
I have never walked out of a nail salon mid service in my entire life. I’m 32. I really just couldn’t stand to have a passive aggressive person touching my hands. Needless to say I paid for the service and won’t be coming back to this establishment.

Horrible service since new management.
Eyebrow lady is extremely rude. Wish they would get another one.

This was my favorite eyebrow spot for years. Even after moving 30 minutes away I would still wait till I could make it to the area. I’ve visited twice since the change of ownership and its definitely not the same service or quality. The first time I was unhappy with the outcome and today I gave it one more try.(It’s hard to give up on a place you’ve been frequenting for years)
The woman doing my eyebrows kept asking if I wanted other services. I felt like I had to say «no» like 5x all while she was supposed to working on my eyebrows. As soon as I walked out, the area around my eyebrows was itchy and really irritated. I hate to say «I am done» with Lynn’s nails.

I was a loyal customer here for over 5 years. The new manager name Tina is very incompetent! She doesn’t know how to greet or answer the telephone to make appointments. I use to get my hair cut there by Stefanie now she no longer work there. I use to get my nails and feet pamper there but for get it! Lack of customer service. Now I go to Hollywood Nails across the street and they give very professional services. Also, I found Stefanie at a cute little hairshop in Castro Valley called Nancy’s on Castro Valley BLvd. in castro Valley. I hated to leave this place but having poor customer service is not OPTION!!! Also you have audacity to increase your prices FORGET!!! Everybody I SAY RUN!!!

STOP LOOK AND LISTEN!!! Lynn’s nails used to be the best shop in San Leandro. Lynn and her mother had loyal clientele, that’s been going there for years. They recently sold the shop to a son and mother that don’t care if they have your business or not. They will call to cancel appointments and not try to make an alternate one. I even called and asked for Ann (Mother) and they said «she no longer works here», well hey what about «we can make an appointment with another technician?» Something… My daughter and I have been going to Lynn’s for over 12 years… they are now the pits and customer service is out the door. They are awful and should beg Lynn and Ann to come back.
Thank you signed,
Looking for another shop desperately

I’ve been coming here for 5+ years. It’s close to home, very clean, reasonable prices and staff are all very friendly and professional. I’ve had many manis and pedis done by all the staff members and have had no complaints. Mary is my to go to person. She knows exactly what I like and takes great care of me every time.

Ratchet customers rude service! Phones before arriving and was told 3 different times for closing but was told to still come in for a simple fill and eyebrow wax! Arrived and other customers were unhappy about waiting so long while 4 young ladies with children walked in close to closing time hmm! I Asked an employee could I go get water and still save my spot, that was fine and on my return any more customers had a ride and I was told that I cannot get my nails done but my wax andI needed to return the next day! Wait? Excuse me, so for random women with children and no appointment to be seen before me ! I had called with an appointment! I did enjoy Ann previous fill but this is just unacceptable to pay for service like this

I’ve been coming here for about 5 years on and off. I’ve always been ok with my nails but I’ve found better.
ALTHOUGH, Stephany, gave me a haircut and waxed my brows flawlessly today. She is so sweet, talkative, and makes you feel at home. I’ve been having so many different ladies try and make my brows even and to my liking and all have failed EXCEPT her. I highly recommend taking your business here.

Bad customer service rude ! Not happy with the outcome of the nail set nails all sideways and not done right

They’re alright but definitely not the worst. So far this is my go to nail salon and I am always impressed with how my nails turn out. If you’re looking for them to do designs I suggest you go somewhere else. Also make an appointment ahead of time because you’ll probably have to wait or be ignored.

For my first visit Lena did my nails exactly the way I asked for them. She was very nice and i really appreciated the fact that she took her time and payed attention to detail. I’ll be going back for my fill. Thank you for your service.

I don’t know how this place stays in business. They are extremely rude and not at all hospitable.
We decided to try this shop given that it was in the area. The bride, myself (bridesmaid), and maid of honor needed nail services given that the wedding was the following day. The lady at the first station to the right was the first that we encountered. Upon entering and expressing the services that we would like to have done, the above mentioned lady (without even so much as looking up at us) said that they were busy. When asked «how long,» she stated (once again without looking up) «come back.» We asked «how long?» and she shrugged and indicated «an hour,» although she didn’t seem too sure or concerned.
Needless to say, we went elsewhere and got our nail services done but still wanted to have our eyebrows done here because of a previous pleasurable experience. 2 hours later I called and informed the answerer of what I needed. She then placed me on hold, began talking in her native language to another employee, who then had that employees return to the phone to address my needs… After I had already expressed what I had wanted. We were told that it would be another 30 minutes. Unfortunately we were crunched for time and had to continue on with our errands.
At the end of the day (30 minutes before closing time) we returned and were met with the same unenthused employee. We were told to wait 30 minutes. 30 minutes is rapidly approaching and we have not been tended to yet!
I wouldn’t recommend this place to a cockroach. If you like spending your hard earned money to be disrespected, you’d love it here.

Melissa is the best! I haven’t had a good pedi and full set in awhile but she is GOOD! I was in and out in a hour and even enjoyed a nice foot massage. A+ on price and service. Call today and ask for Melissa (510) 278‑1801 :)

Been getting my nails done here the past couple months because finding anything better has proven quite the feat. My nails usually look god when I leave, but the gel wears off or cracks about a week in. Not so great. But overall the salon is ok. I’ve definitely been to worse, and have been to better (just not in the bay).
Got my first pedicure from here today, too. Their chairs SUCK. The lady did an ok job, but I have a better massage chair at my house «/​