Freeway Insurance Services

This place is awesome, I recommend going coming to this location. Ask for Nathan Baker, he’s very professional and he get the job done. You can tell he really values his customers, greets u with a hello and a smile and makes u feel welcomed. This specific location is wonderful, come here if your looking for a great car insurance company, you’ll definitely save a lot of money also.

I am insured by Freeway and recommended friends and family. Linh helped us with finding an insurance plan that was affordable and fit our needs. Good communication skills and made the process easy and simple to understand. I would recommend seeing her if you want good service!

Recently, I wrote some reviews about Freeway Insurance. I am writing this review because, during the time after that, I was contacted by Freeway Insurance, and the matter was settled. I’d like to say that I appreciate Mike, contacting personally, and offering to resolve the issue. The issue has been resolved. I will say this: ALWAYS, ALWAYS… ALWAYS get a clear understanding of what is defined by the business as a refundable. if there are fees outside of the principal cost of the business or service, that may or may not be refundable. I’d like to thank Freeway Insurance for their willingness to re-​evaluate their decision.

Why won’t you people leave me alone!!! I already got insurance through someone else but yet I keep getting calls EVERY single day! Leave me alone! You people are animals, money hungry good for nothing, stop at nothing. I have blocked several numbers but yet I still keep getting calls. Don’t even go here it’s not worth the harassment that it comes with.

I came into freeway insurance and the customer service was great. I needed an SR-​22 and they gave me the lowest price. I would highly recommend coming here for fast quotes and great customer service. Nayeli was the woman who helped me and she is also the assistant manager. Come in today, great place!

I had a question about my driving record, the red hair girl Niyeli that sits in the front tells me I’m suppose to go to the dmv to get a print out because the insurance place gets charged $ 25. Aren’t they suppose to get it for free was my question and the guy that gave me a print out from the dmv said the same thing. Came back, they tell me I have to wait a year for my renewal. Ok? I did all that s*** for no reason! Wasted my day at the dmv plus coming back and forth to this insurance place. This is ridiculous. If she had knew how to do her job this issue wouldn’t have occurred! Instead of showing ppl out the door to do something that’s going to take 2 – 3 hrs, ask someone who knows what they are doing. Zero stars is more like it! I had no help at all today

I’ve done business here several times customer service was fairly consistent until I encountered Niyeli Lopes originally I came in to see Mike Tran awesome customer service very personable. The previous time Mike was extremely busy so I dealt with Niyeli from beginning to end she had a very rude demeanor, didn’t seem to want to help and at one point I felt like she was trying to belittle me, I left very upset. I had some issues with my lien holder for my vehicle and had to make adjustments to my policy. If it weren’t for the fact that I had to make adjustments thru a broker and this Freeway Insurance location was the closest and most convenient to my schedule, I would have never came back! How ever I made an appointment with Linh Ho best decision I made 5for her exceeding awesome customer service she was a prime example of how customers should be treated. I definitely recommend her and will definitely be coming back to her for any of my policy needs. Side note when I came in today for my appointment Niyeli greeted me seeing how she’s front and center and again very bad energy. She was even talking amongst her coworkers loud enough for me to hear about how she dealt with another upset customer.

Freeway insurance. One of the most reliable people In town. Alvarado Gonzales= Assistant manager, very professional agent. Totally recommend this place.

Nayeli was a great help and she has OUTSTANDING customer service… Answered all necessary questions and more… Gave us an a wonderful deal and if I could give her 7 stars I would… PS: if you need insurance call Nayeli Lopes

Thank you to Mike Tran at Freeway Insurance! He is very helpful and finds the best policy rate that fits your needs. Been with Freeway Insurance for many years now and Mike is GREAT!

Oh no… no option to give them zero stars… They suck… it’s a scam, a fake company.
My experience: I got an phone call from them saying its special discount week, I am lucky… really, The rep asked for 300 dollars as agents fees excluding monthly insurance from a third party company to which i denied, she asked how much i can pay as agent fees to which i agreed for 150 dollars (that’s cray too), so i did some paper work online they got my credit card info I paid like 180 dollars total that day and 10 days later my card got charged 155 dollars again when inquired they said it was pending balance which i agreed to pay later. but the thing is i never agreed as the deal was 150 dollars after calling and explaining everthing the rep (this time a guy) says he cannot do anything and can revert 50 dollars at max stating it as overdraft fee revert. I am still waiting for that 50 dollar pay order till date.
My advice: Don’t run behind such agents which charge you 300 dollars as agent fees, but how could you realize it when they never mention it (they hide it) and will keep repeating things which you would like to hear like ‘discount’ alteast 20 times and end up pay more than you thought… seriously go for well known Insurance companies who will charge 5 dollars extra every month but you will be saving and assured that your claims will accepted.

I went here the other day needing car insurance asap and the sales rep Lawrence Arechiga was cheerful and easy to talk to. He helped me understand all the coverages and gave me a very good price on a 2011 Hyundai Azera! He was very understanding of my tight budget and still worked a deal with me. I was very satisfied with my walk in.

Thank you freeway auto insurance and big thank you to Mike Tran. They make buying car insurance pain free and hassle free. Whatever type of situation you are they will try their best to accommodate you ! Trust me they are their for you every step of the way ! Thanks again ! You guys are awesome !

Go to mike tran! Awesome customer service and the best deals on car insurance. He will help you out in whatever situation you are in lol. Thanks again bro!

Thank lawrence for giving me the the cheapest insurance and matching my current coverages

I was referred from one of my close friends to go to freeway insurance. He advised me to disregard the bad Unilocal review online and come see mike tran. When I walked in I was greeted and ask if I wanted some water of coffee. I felt like I was at my family house lol. Anyways I ask for the manager and he answer all my questions. I was worried no one would take me due to my previous driving record but freeway insurance worked with everyone. Thank you again.

When I was behind on my bill Mike made sure I was taken of. Excellent customer service. When my daughter in law locked her keys in the car, I could count on Mike to break in lol. I recommend them.

Devan Mehta and his management team have to be one of THE BEST OUT THERE!!! They worked with my driving record and old DUI to get me an awesome rate!!! I thought I was going to walk out flat broke and miserable but thanks to them I still have a little change in my pocket :)
COME SEE THEM!

EVERYONE GO TO MIKE TRAN. With that said…
The experience was very chill. My first time getting insurance for my motorcycle and it was a breeze. Paid $ 150 flat and I was covered for the whole year. Dont believe the negatives about this company, especially if you dont know Mike. He helped me out quickly and got me the best deal I could have imagined. He’s not like a lot of brokers who shark you for your money. Very down to earth and he answers all your questions. All in all, 6 out of 5 stars. Lol. Call them up and ask for a deal from Mike Tran. Hope this helps!

These people are money hungry and abusive! They don’t care about you! DO NOT COME HERE! I learned my lesson the hard way. I paid $ 220 for down payment when in reality, you really don’t have to pay any down payment to get an insurance!